BEYOND EXCELLENT BEYOND EXCELLENT. They "held our hands" throughout the whole ordeal of not having son's passport in time. Brigitte answered all of our questions-even when we kept calling her back and asked MORE questions. I would highly highly recommend this company if you are in same situation. I have NOT been paid a penny for this raving endorsement !!!

worst service on the… worst service on the planet...........lying scumbags who dont deliver expeditied service, just take the cash. snail mailed my passport request to govt. took 18 days for mail and still cant tell me when i'll get it back $#^!#$#^^$##$

Silly rules, savvy company! Why do US passports have expiration dates if you have to renew them before their expiration if traveling within 6 months of that date??? I digress... without the help of Expedited Passports and Visas this silly rule could’ve caused a big problem on travel day. Luckily we found them and we were all able to travel safely and without complication for the trip of a lifetime. Professional, courteous, knowledgeable and efficient every step of the way. Thank you guys again!

I highly recommend Kobe Harris I highly recommend Kobe Harris! He went above and beyond. All my inquiries were politely answered and I got my passport earlier than expected!

I received someone else’s passport and birth certificate! I used this company and received my passport as promised. However.....about a week later I got another Fed Ex envelope from them. It contained a passport and original birth certificate of someone else! If I were not a good person, I could have ruined this poor guy’s life. Stealing his identity or selling his information. You name it. When I contacted Expedited Passport, they asked if I could ship this guy’s stuff to him. They didn’t give any explanation and didn’t seem that concerned. They emailed a shipping label to me. I responded to the email stating how upset I was and worried that my personal information could have been compromised. The response I got was basically that there was a “mix up” in their shipping Dept and it was an isolated incident. I’m not so sure.