Meike M.
GBI was skeptical at first but turned out great! This company works with an online portal. I had to upload and submit pictures of documents I prepared for my daughters' passport renewal. This portal helps the company see and make sure I filled everything out correctly. When I uploaded and submitted documents and subsequent revisions I didn't get a response back (for days!) which was frustrating. But then I learned: YOU HAVE TO NOTIFY YOUR CASE MANAGER EVERY TIME YOU UPLOAD DOCUMENTS AND REVISIONS. Do NOT wait for them to check your portal progress. Once I understood this, everything was done in a peep! I received my daughter's passport before the date I had anticipated. Success!
shelmar siscar
GBI highly recommend Kobe Harris I highly recommend Kobe Harris! He went above and beyond. All my inquiries were politely answered and I got my passport earlier than expected!
Kylie
GBThank you!!!!!!!!!!! Thank you so much! Every call I made, every question I asked and every problem i had was solved. Had to upgrade my package due to flight changes, only cost an extra $20 and was met with patience and understanding. While this service is more expensive than your typical passport, the convenience is worth every penny. I would've driven over 4 hours both ways to the next in-house government expediting services. Thank you!!
Kazlene
GBSilly rules, savvy company! Why do US passports have expiration dates if you have to renew them before their expiration if traveling within 6 months of that date??? I digress... without the help of Expedited Passports and Visas this silly rule could’ve caused a big problem on travel day. Luckily we found them and we were all able to travel safely and without complication for the trip of a lifetime. Professional, courteous, knowledgeable and efficient every step of the way. Thank you guys again!
William Benton
GBworst service on the… worst service on the planet...........lying scumbags who dont deliver expeditied service, just take the cash. snail mailed my passport request to govt. took 18 days for mail and still cant tell me when i'll get it back $#^!#$#^^$##$