Annette
AEAdria Adria, was sooo helpful, helped through the 24hr process till passport was issued, she is so effecient and was always kind, courtious and promptly reposponded to emails or any queries we had. She is amazing, shes a Star. Thanks again Adria, and your team. Would recommend you to friends and family..
April C
GBThey are a real company, service depends on manager They are a real company ( not accredited with BBB but a real company ) and can provide the services. It appears they have excellent case managers and poor case managers. Kevon G is a poor (not horrible) case manager so if you get him request another, ( Artificial intelligence would have been better, lol!). We did get the passport in time.
shelmar siscar
GBI highly recommend Kobe Harris I highly recommend Kobe Harris! He went above and beyond. All my inquiries were politely answered and I got my passport earlier than expected!
Meike M.
GBI was skeptical at first but turned out great! This company works with an online portal. I had to upload and submit pictures of documents I prepared for my daughters' passport renewal. This portal helps the company see and make sure I filled everything out correctly. When I uploaded and submitted documents and subsequent revisions I didn't get a response back (for days!) which was frustrating. But then I learned: YOU HAVE TO NOTIFY YOUR CASE MANAGER EVERY TIME YOU UPLOAD DOCUMENTS AND REVISIONS. Do NOT wait for them to check your portal progress. Once I understood this, everything was done in a peep! I received my daughter's passport before the date I had anticipated. Success!
Christopher
GBHighly recommend Expedited Passports &… Highly recommend Expedited Passports & Visas. I was super stressed as my 16 year old son and I needed China visas in <6 days and I'd never done this before. Further, there were a lot of companies out there and I didn't know who to trust. Kevon helped us through every step and was very friendly and helpful. Everything he told us, from how to fill out the visas to specifically what day we'd get our visas back via Fedex, was 100% accurate. Most important, he was accessible via phone when needed.