shelmar siscar
GBI highly recommend Kobe Harris I highly recommend Kobe Harris! He went above and beyond. All my inquiries were politely answered and I got my passport earlier than expected!
Eric
GBPassports needed for children - 5-STARS ALL THE WAY I work with a Local Government agency and we needed Passports for a client very quickly. Our Case Manager, Lasia H., was nothing short of AMAZING. She worked diligently and patiently with our client and went above and beyond to ensure we had everything in order, knew what to send back, had our shipping label, and knew when to expect the documents. Overall, our experience with Lasia and the company was OUTSTANDING. 5-STARS ALL THE WAY!
William Benton
GBworst service on the⦠worst service on the planet...........lying scumbags who dont deliver expeditied service, just take the cash. snail mailed my passport request to govt. took 18 days for mail and still cant tell me when i'll get it back $#^!#$#^^$##$
April C
GBThey are a real company, service depends on manager They are a real company ( not accredited with BBB but a real company ) and can provide the services. It appears they have excellent case managers and poor case managers. Kevon G is a poor (not horrible) case manager so if you get him request another, ( Artificial intelligence would have been better, lol!). We did get the passport in time.
Meike M.
GBI was skeptical at first but turned out great! This company works with an online portal. I had to upload and submit pictures of documents I prepared for my daughters' passport renewal. This portal helps the company see and make sure I filled everything out correctly. When I uploaded and submitted documents and subsequent revisions I didn't get a response back (for days!) which was frustrating. But then I learned: YOU HAVE TO NOTIFY YOUR CASE MANAGER EVERY TIME YOU UPLOAD DOCUMENTS AND REVISIONS. Do NOT wait for them to check your portal progress. Once I understood this, everything was done in a peep! I received my daughter's passport before the date I had anticipated. Success!