Everything went as planned and I… Everything went as planned and I received my new passport in 1 week. My only suggestion, send an e:mail when the passport is received by processing. I didn’t get one.

Thank you!!!!!!!!!!! Thank you so much! Every call I made, every question I asked and every problem i had was solved. Had to upgrade my package due to flight changes, only cost an extra $20 and was met with patience and understanding. While this service is more expensive than your typical passport, the convenience is worth every penny. I would've driven over 4 hours both ways to the next in-house government expediting services. Thank you!!

If there was a zero stars option it… If there was a zero stars option it would be chosen! I ordered the 24 hour passport option and was told a representative would call back but it was July 4th and they was closed. I called on 4/5 and was told no slots available for that service so i requested a refund. Came back from vacation and checked on refund via phone since none of my emails was responded to. Was told a refund request would be put in again. Called to check on it a week later and was told my card company wouldn’t except the refund hmmm and that I needed to file a dispute with my bank. I didn’t understand why but i did it as soon as i got off the phone. I explained everything to my bank and they had to do an investigation one month later my bank says you made the transaction. I said i know i did but that this company came back and said i didn’t cancel within 24 hours which was a lie! I was told i was eligible for a refund repeatedly until I call back again and was told I am now not eligible because I did a dispute against their company and made them look bad.WHAT? You told me to do the dispute. Then I spoke with Roddy whom stated stop calling because I’m not getting a refund and nothing is going to change. She was there when Sherris was talking to me previously and she stated you did a dispute and are not eligible because you really made our company look bad. The audacity of these “supervisors”. Also you have to put a request to even have a supervisor call you back which is absurd. Please be careful with this company it is an absolute nightmare dealing with people who gave disgusting attitudes. Also was told by Sherris that she reviewed the original phone conversation which was a lie because I told her if you are listening to it then you can hear your representative telling me to do the “charge back” and me telling her are you sure. She gave me attitude and stated I started a chargeback before I even requested a refund (NOT TRUE) I also offered to get all my dates and records from my card company to send them as proof but they didn’t want yo hear it. What a SCAM!

Booked a flight for my daughter from… Booked a flight for my daughter from Orlando to St Lucia only to realize 5 days before her trip that her passport had expired. There was no way that I would have been able to get her passport using the normal channels. I contacted Expedited Passports & Visas and spoke with Adria she was amazing. In just s few minutes she explained and started the process of getting my daughter's passport. Received my daughter's new passport via FedEx within 3 days. Adria thank you so very much. You are a rock star.

Originally Originally, I tried to handle my multiple entry business visa to China on my own. I quickly realized there was too much room for error. I found Expedited Passports and Visas online. They connected me with Bridgette who walked me through the entire process. In exactly 5 business days (from them receiving my passport and papers), I had visa in hand! THANK YOU so much Bridgette for your professional help! .... OFF TO CHINA!