worst service on the… worst service on the planet...........lying scumbags who dont deliver expeditied service, just take the cash. snail mailed my passport request to govt. took 18 days for mail and still cant tell me when i'll get it back $#^!#$#^^$##$

I received someone else’s passport and birth certificate! I used this company and received my passport as promised. However.....about a week later I got another Fed Ex envelope from them. It contained a passport and original birth certificate of someone else! If I were not a good person, I could have ruined this poor guy’s life. Stealing his identity or selling his information. You name it. When I contacted Expedited Passport, they asked if I could ship this guy’s stuff to him. They didn’t give any explanation and didn’t seem that concerned. They emailed a shipping label to me. I responded to the email stating how upset I was and worried that my personal information could have been compromised. The response I got was basically that there was a “mix up” in their shipping Dept and it was an isolated incident. I’m not so sure.

Kevon helped save my wife’s vovage My wife did not realize she only had two empty pages left in her passport with only 12 days before leaving on an international voyage. We researched expedited services online and chose this company. We were promptly contacted by Kevon G who was simply excellent. The process was explained fully and the whole process went very smoothly. My wife received her renewed passport on time and saved her from missing a wonderful trip. We couldn’t be more pleased and give our whole hearted recommendation. Many, many thanks Kevon. Byron and Carolyn Davis.

I had a different experience from what… I had a different experience from what the reviews share. Thinking that the site was a faster renewal service online, I quickly realized I was mistaken and called the service less than an hour from purchase and talked to a guy (?Matt) who poorly explained what happened. I few days later I called back, this time talked to Kai, who explained very well the misunderstanding and offered an immediate refund.(Though he said there was no record of my previous call). Ten days later I called to follow up and Ariel explained it would be up to 21 days and partial refund. Ooofta. DEFINITELY keep a record of who you talk to during your process.

Highly recommend Expedited Passports &… Highly recommend Expedited Passports & Visas. I was super stressed as my 16 year old son and I needed China visas in <6 days and I'd never done this before. Further, there were a lot of companies out there and I didn't know who to trust. Kevon helped us through every step and was very friendly and helpful. Everything he told us, from how to fill out the visas to specifically what day we'd get our visas back via Fedex, was 100% accurate. Most important, he was accessible via phone when needed.