They are a real company, service depends on manager They are a real company ( not accredited with BBB but a real company ) and can provide the services. It appears they have excellent case managers and poor case managers. Kevon G is a poor (not horrible) case manager so if you get him request another, ( Artificial intelligence would have been better, lol!). We did get the passport in time.

worst service on the… worst service on the planet...........lying scumbags who dont deliver expeditied service, just take the cash. snail mailed my passport request to govt. took 18 days for mail and still cant tell me when i'll get it back $#^!#$#^^$##$

it was fast and simple as we got the… it was fast and simple as we got the passport within 6 days including non working days..but its expensive

Booked a flight for my daughter from… Booked a flight for my daughter from Orlando to St Lucia only to realize 5 days before her trip that her passport had expired. There was no way that I would have been able to get her passport using the normal channels. I contacted Expedited Passports & Visas and spoke with Adria she was amazing. In just s few minutes she explained and started the process of getting my daughter's passport. Received my daughter's new passport via FedEx within 3 days. Adria thank you so very much. You are a rock star.

Thank you!!!!!!!!!!! Thank you so much! Every call I made, every question I asked and every problem i had was solved. Had to upgrade my package due to flight changes, only cost an extra $20 and was met with patience and understanding. While this service is more expensive than your typical passport, the convenience is worth every penny. I would've driven over 4 hours both ways to the next in-house government expediting services. Thank you!!