Ambassador shines This was a very very bad experience but NOT because of ambassador or it’s staff. It was the passport agency and a delay on their part. The staff at ambassador were amazingly patient and polite despite my numerous meltdowns. I made it to where I needed to go late but I made it. Ambassador was that good !!!!

Absolutely and utterly disappointed Absolutely and utterly disappointed. I will never, ever go back to this place. Due to their own, foundational mistake my passport did not arrive on time and had to cancel the trip we have been planning essentially all year. To top it all off, they shrugged their shoulders when I complained and did not even once said they were sorry or offered any compensation for their terrible service and what is resulted. Over the past few years I have sent them 4-5 referrals but will never do it again. Avoid them at all cost.

Reliable, I don't use anyone else now. The team that helped me displayed an extremely professional level of experience with expedited processing of passports and visas. I could tell that the office was busy with much going on, but they gave me the right amount of attention, and reassured me that processing would occur within the time frame I required. It did. Five stars, and I now recommend this service to my colleagues.

Ambassador Passport and Visa Services… Ambassador Passport and Visa Services have earned my lifetime loyalty. What they did in helping me procure a visa in a very difficult situation, jumping through hoops, going above and beyond the call of duty, was truly extraordinary. Cris, Ladan, the manager, and even the President tenaciously persisted in making those documents available in a situation that was a nightmare because of the overnight shipping company. Everything prior to had gone so smoothly. I was provided very clear information on what I had to do on my end, and received timely updates throughout the process. Feel so very lucky to have found them and will not hesitate to call them again. I feel they are family for all that they did for me. Suzanne

In a bind, Ambassador Passport & Visa Services helped with rapid timing. After multiple attempts to reach my last passport visa company, I found they closed without notice. I was worried I would have to cancel my trip. I had less than 2 months to get my visa finalized. Ambassador Passport & Visa Services provided quick response to my visa needs. I was able to get the paperwork processed & had my visa within a couple weeks. I handed it to my travel agent to secure the final steps so I could go on my China trip.