I had to get a passport and a visa… I had to get a passport and a visa quickly. I went to ambassador's location as recommend to me by Ladan. While the experience in shop was quick and easy, when they sent me out to USPS there were some hiccups that had to be resolved (Particularly about not having an appointment). Overall I would use them again if I need to.

Ambassador shines This was a very very bad experience but NOT because of ambassador or it’s staff. It was the passport agency and a delay on their part. The staff at ambassador were amazingly patient and polite despite my numerous meltdowns. I made it to where I needed to go late but I made it. Ambassador was that good !!!!

Several Instances of Unreliable Service We have used Ambassador several times. Each of the last two times the company has returned our passports to us missing visas for one of the countries we needed for our trips and for which we had paid hundreds of dollars. We did get a refund but it was very subpar service and in one instance put us in a precarious time crunch. Will likely not use again although we travel constantly and need a reliable service.

Reliable, I don't use anyone else now. The team that helped me displayed an extremely professional level of experience with expedited processing of passports and visas. I could tell that the office was busy with much going on, but they gave me the right amount of attention, and reassured me that processing would occur within the time frame I required. It did. Five stars, and I now recommend this service to my colleagues.

I have been using Ambassador Passport services since 2010 I have been using Ambassador Passport and Visa Services since 2010 and have been extremely satisfied with their services. Ms. Ladan leads a professional team of experts when it comes to time sensitive visa and passport for business or pleasure trips. Even though we live in Florida now but we still use Ambassador Passport and visa services for all of our passport and visa needs.