Several Instances of Unreliable Service We have used Ambassador several times. Each of the last two times the company has returned our passports to us missing visas for one of the countries we needed for our trips and for which we had paid hundreds of dollars. We did get a refund but it was very subpar service and in one instance put us in a precarious time crunch. Will likely not use again although we travel constantly and need a reliable service.

I had sent my passport and visa… I had sent my passport and visa application for a Croatia visa. Followed all instructions on their website accurately. After 3 weeks they said that the embassy wont issue a visa without an interview. I lost precious time and had to rush to DC to get my visa before my travel. Basically info on their website is inaccurate and unrelaible

I depend on Ambassador for my work travel needs! I have used Ambassador Passport and Visa several times, as I go to Africa once a year for work. They have helped me acquire multiple visas from multiple countries for each trip and have stayed on top of each embassy to make sure I received my passport in time for my trip. They are extremely nice, knowledgeable and efficient. Ladan (not sure of spelling) really knows her stuff!

I deal with Ambassador Passport quite a… I deal with Ambassador Passport quite a bit processing Passports and Visa's for employees. I absolutely enjoy working with Ladan. She is incredibly helpful, knowledgeable, and patient. She makes what can be a completed process easy and stress free. She is AMAZING!

Satisfied tourists. Ultimately, I received my passports and visas in a timely manner for what I thought was a reasonable fee. I have already recommended them to another family member. I do wish that they would have communicated more as to receipt of my info, that it was all in order and being processed, and the proposed date that it would be mailed to me. I travel so seldom, I must admit that I was on pins and needles for weeks while I heard nothing.