Great experiences using Ambassador -- Prices have increased too much Great experiences using Ambassador. I've used them many times. The only reason this is not a five-star review is that I feel their prices have taken a great big leap recently. It used to be they were expensive, but since it was needed because of last minute travel opportunities, it was worth it. They've recently crossed that threshold where I actually have to consider passing up trips because the Ambassador fees have gotten so steep. I still give them a 4-star review because they provide a great service. But five years ago, this would've been a 5-star review, for sure.

This horrible company directly cuased… This horrible company directly cuased my family of 5 including 3 kids to be stuck in Indonesia with incorrect visa issued from this agency. The total cost to pay fines, extended lodging,and rebooking of airline tickets for 5 people cost us over $25,000.00 usd to get back home to the USA. We are in the middle of filing a small claims law suite against this horrible company. I STRONGLY recommend avoiding this company at all costs!

I deal with Ambassador Passport quite a… I deal with Ambassador Passport quite a bit processing Passports and Visa's for employees. I absolutely enjoy working with Ladan. She is incredibly helpful, knowledgeable, and patient. She makes what can be a completed process easy and stress free. She is AMAZING!

A NEW SERVICE TO ME WHICH THE OFFICE… A NEW SERVICE TO ME WHICH THE OFFICE WAS ALWAYS BUSY AND SOME PEOPLE WERE NOT TOTALLY SURE OF THE REQUIREMENTS FOR OBTAINING THESE DOCUMENTS. I WILL USE THE SERVICE AGAIN BUT I AM ACCUSTOMED TO OBTAINING MY PASSPORT MYSELF VIA THE UK INLINE SERVUCE WHICH IS DUBIENT TO ANYONE ABROAD REQUIRING THEIR PASSPORT. THESE SERVICES DO WORK AS ITS MEANT TO BE A REPRESENTING BODY LOOKING AFTER THE INTEREST OF THE CLIENTS ID THROUGHOUT THE WORLD AS THEY TRAVEL WITHOUT IMMIGRATION ISSUES ... YET SOME ARE STILL FRAUDULENT. THANKYOU FOR HELPING ME AQUIRE MINE.

Several Instances of Unreliable Service We have used Ambassador several times. Each of the last two times the company has returned our passports to us missing visas for one of the countries we needed for our trips and for which we had paid hundreds of dollars. We did get a refund but it was very subpar service and in one instance put us in a precarious time crunch. Will likely not use again although we travel constantly and need a reliable service.