I deal with Ambassador Passport quite a… I deal with Ambassador Passport quite a bit processing Passports and Visa's for employees. I absolutely enjoy working with Ladan. She is incredibly helpful, knowledgeable, and patient. She makes what can be a completed process easy and stress free. She is AMAZING!

Several Instances of Unreliable Service We have used Ambassador several times. Each of the last two times the company has returned our passports to us missing visas for one of the countries we needed for our trips and for which we had paid hundreds of dollars. We did get a refund but it was very subpar service and in one instance put us in a precarious time crunch. Will likely not use again although we travel constantly and need a reliable service.

Beware!!!!! Sent Ambassador passport and Visa my passport in early May for assistance with a Visa. The only communication I received after sending in my application was being charged $600. I asked for my passport back in mid June and was constantly given the runaround. It is now 8Sep21 and just received my passport today. Definitely do not recommend.

Satisfied tourists. Ultimately, I received my passports and visas in a timely manner for what I thought was a reasonable fee. I have already recommended them to another family member. I do wish that they would have communicated more as to receipt of my info, that it was all in order and being processed, and the proposed date that it would be mailed to me. I travel so seldom, I must admit that I was on pins and needles for weeks while I heard nothing.

Great experiences using Ambassador -- Prices have increased too much Great experiences using Ambassador. I've used them many times. The only reason this is not a five-star review is that I feel their prices have taken a great big leap recently. It used to be they were expensive, but since it was needed because of last minute travel opportunities, it was worth it. They've recently crossed that threshold where I actually have to consider passing up trips because the Ambassador fees have gotten so steep. I still give them a 4-star review because they provide a great service. But five years ago, this would've been a 5-star review, for sure.