Absolutely and utterly disappointed Absolutely and utterly disappointed. I will never, ever go back to this place. Due to their own, foundational mistake my passport did not arrive on time and had to cancel the trip we have been planning essentially all year. To top it all off, they shrugged their shoulders when I complained and did not even once said they were sorry or offered any compensation for their terrible service and what is resulted. Over the past few years I have sent them 4-5 referrals but will never do it again. Avoid them at all cost.

A NEW SERVICE TO ME WHICH THE OFFICE… A NEW SERVICE TO ME WHICH THE OFFICE WAS ALWAYS BUSY AND SOME PEOPLE WERE NOT TOTALLY SURE OF THE REQUIREMENTS FOR OBTAINING THESE DOCUMENTS. I WILL USE THE SERVICE AGAIN BUT I AM ACCUSTOMED TO OBTAINING MY PASSPORT MYSELF VIA THE UK INLINE SERVUCE WHICH IS DUBIENT TO ANYONE ABROAD REQUIRING THEIR PASSPORT. THESE SERVICES DO WORK AS ITS MEANT TO BE A REPRESENTING BODY LOOKING AFTER THE INTEREST OF THE CLIENTS ID THROUGHOUT THE WORLD AS THEY TRAVEL WITHOUT IMMIGRATION ISSUES ... YET SOME ARE STILL FRAUDULENT. THANKYOU FOR HELPING ME AQUIRE MINE.

VISA arrived too late My VISA for India arrived a week after I was supposed to fly out. I had to cancel my trip at the last minute. Promises for arrival of the Visa kept coming but to no avail. Blame was placed on the Indian visas issuing authority, but again, I have no way of knowing whose fault it was. But again, I was totally relying on Ambassador.

Reliable, I don't use anyone else now. The team that helped me displayed an extremely professional level of experience with expedited processing of passports and visas. I could tell that the office was busy with much going on, but they gave me the right amount of attention, and reassured me that processing would occur within the time frame I required. It did. Five stars, and I now recommend this service to my colleagues.

Satisfied tourists. Ultimately, I received my passports and visas in a timely manner for what I thought was a reasonable fee. I have already recommended them to another family member. I do wish that they would have communicated more as to receipt of my info, that it was all in order and being processed, and the proposed date that it would be mailed to me. I travel so seldom, I must admit that I was on pins and needles for weeks while I heard nothing.