I had to get a passport and a visa… I had to get a passport and a visa quickly. I went to ambassador's location as recommend to me by Ladan. While the experience in shop was quick and easy, when they sent me out to USPS there were some hiccups that had to be resolved (Particularly about not having an appointment). Overall I would use them again if I need to.

I depend on Ambassador for my work travel needs! I have used Ambassador Passport and Visa several times, as I go to Africa once a year for work. They have helped me acquire multiple visas from multiple countries for each trip and have stayed on top of each embassy to make sure I received my passport in time for my trip. They are extremely nice, knowledgeable and efficient. Ladan (not sure of spelling) really knows her stuff!

Ambassador Passport and Visa Services… Ambassador Passport and Visa Services have earned my lifetime loyalty. What they did in helping me procure a visa in a very difficult situation, jumping through hoops, going above and beyond the call of duty, was truly extraordinary. Cris, Ladan, the manager, and even the President tenaciously persisted in making those documents available in a situation that was a nightmare because of the overnight shipping company. Everything prior to had gone so smoothly. I was provided very clear information on what I had to do on my end, and received timely updates throughout the process. Feel so very lucky to have found them and will not hesitate to call them again. I feel they are family for all that they did for me. Suzanne

Beware!!!!! Sent Ambassador passport and Visa my passport in early May for assistance with a Visa. The only communication I received after sending in my application was being charged $600. I asked for my passport back in mid June and was constantly given the runaround. It is now 8Sep21 and just received my passport today. Definitely do not recommend.

Ambassador shines This was a very very bad experience but NOT because of ambassador or it’s staff. It was the passport agency and a delay on their part. The staff at ambassador were amazingly patient and polite despite my numerous meltdowns. I made it to where I needed to go late but I made it. Ambassador was that good !!!!