I had to get a passport and a visa… I had to get a passport and a visa quickly. I went to ambassador's location as recommend to me by Ladan. While the experience in shop was quick and easy, when they sent me out to USPS there were some hiccups that had to be resolved (Particularly about not having an appointment). Overall I would use them again if I need to.

Several Instances of Unreliable Service We have used Ambassador several times. Each of the last two times the company has returned our passports to us missing visas for one of the countries we needed for our trips and for which we had paid hundreds of dollars. We did get a refund but it was very subpar service and in one instance put us in a precarious time crunch. Will likely not use again although we travel constantly and need a reliable service.

Ambassador shines This was a very very bad experience but NOT because of ambassador or it’s staff. It was the passport agency and a delay on their part. The staff at ambassador were amazingly patient and polite despite my numerous meltdowns. I made it to where I needed to go late but I made it. Ambassador was that good !!!!

The staff at Ambassador Passport helped… The staff at Ambassador Passport helped me get a Chinese Visa in 3 days where no one in the USA could help me. I always recommend Ambassador Passport to anyone that is looking for a visa or something similar. Thank you for all of your efforts.

I had sent my passport and visa… I had sent my passport and visa application for a Croatia visa. Followed all instructions on their website accurately. After 3 weeks they said that the embassy wont issue a visa without an interview. I lost precious time and had to rush to DC to get my visa before my travel. Basically info on their website is inaccurate and unrelaible