I had to get a passport and a visa… I had to get a passport and a visa quickly. I went to ambassador's location as recommend to me by Ladan. While the experience in shop was quick and easy, when they sent me out to USPS there were some hiccups that had to be resolved (Particularly about not having an appointment). Overall I would use them again if I need to.

Absolutely and utterly disappointed Absolutely and utterly disappointed. I will never, ever go back to this place. Due to their own, foundational mistake my passport did not arrive on time and had to cancel the trip we have been planning essentially all year. To top it all off, they shrugged their shoulders when I complained and did not even once said they were sorry or offered any compensation for their terrible service and what is resulted. Over the past few years I have sent them 4-5 referrals but will never do it again. Avoid them at all cost.

I have been using Ambassador Passport services since 2010 I have been using Ambassador Passport and Visa Services since 2010 and have been extremely satisfied with their services. Ms. Ladan leads a professional team of experts when it comes to time sensitive visa and passport for business or pleasure trips. Even though we live in Florida now but we still use Ambassador Passport and visa services for all of our passport and visa needs.

Beware!!!!! Sent Ambassador passport and Visa my passport in early May for assistance with a Visa. The only communication I received after sending in my application was being charged $600. I asked for my passport back in mid June and was constantly given the runaround. It is now 8Sep21 and just received my passport today. Definitely do not recommend.

I depend on Ambassador for my work travel needs! I have used Ambassador Passport and Visa several times, as I go to Africa once a year for work. They have helped me acquire multiple visas from multiple countries for each trip and have stayed on top of each embassy to make sure I received my passport in time for my trip. They are extremely nice, knowledgeable and efficient. Ladan (not sure of spelling) really knows her stuff!