This horrible company directly cuased… This horrible company directly cuased my family of 5 including 3 kids to be stuck in Indonesia with incorrect visa issued from this agency. The total cost to pay fines, extended lodging,and rebooking of airline tickets for 5 people cost us over $25,000.00 usd to get back home to the USA. We are in the middle of filing a small claims law suite against this horrible company. I STRONGLY recommend avoiding this company at all costs!

A NEW SERVICE TO ME WHICH THE OFFICE… A NEW SERVICE TO ME WHICH THE OFFICE WAS ALWAYS BUSY AND SOME PEOPLE WERE NOT TOTALLY SURE OF THE REQUIREMENTS FOR OBTAINING THESE DOCUMENTS. I WILL USE THE SERVICE AGAIN BUT I AM ACCUSTOMED TO OBTAINING MY PASSPORT MYSELF VIA THE UK INLINE SERVUCE WHICH IS DUBIENT TO ANYONE ABROAD REQUIRING THEIR PASSPORT. THESE SERVICES DO WORK AS ITS MEANT TO BE A REPRESENTING BODY LOOKING AFTER THE INTEREST OF THE CLIENTS ID THROUGHOUT THE WORLD AS THEY TRAVEL WITHOUT IMMIGRATION ISSUES ... YET SOME ARE STILL FRAUDULENT. THANKYOU FOR HELPING ME AQUIRE MINE.

Beware!!!!! Sent Ambassador passport and Visa my passport in early May for assistance with a Visa. The only communication I received after sending in my application was being charged $600. I asked for my passport back in mid June and was constantly given the runaround. It is now 8Sep21 and just received my passport today. Definitely do not recommend.

Several Instances of Unreliable Service We have used Ambassador several times. Each of the last two times the company has returned our passports to us missing visas for one of the countries we needed for our trips and for which we had paid hundreds of dollars. We did get a refund but it was very subpar service and in one instance put us in a precarious time crunch. Will likely not use again although we travel constantly and need a reliable service.

Great Service - Great Team! I have worked with Ambassador Passport and Visa Services at least 5 different times, for my companies executives...and they really know what they are doing!! I have never been disappointed, even when in an expedite situation! They know exactly how to guide me through any needs, and always follow through as promised!! Many thanks to their team - especially to Azi & Laden!