I had sent my passport and visa… I had sent my passport and visa application for a Croatia visa. Followed all instructions on their website accurately. After 3 weeks they said that the embassy wont issue a visa without an interview. I lost precious time and had to rush to DC to get my visa before my travel. Basically info on their website is inaccurate and unrelaible

Absolutely and utterly disappointed Absolutely and utterly disappointed. I will never, ever go back to this place. Due to their own, foundational mistake my passport did not arrive on time and had to cancel the trip we have been planning essentially all year. To top it all off, they shrugged their shoulders when I complained and did not even once said they were sorry or offered any compensation for their terrible service and what is resulted. Over the past few years I have sent them 4-5 referrals but will never do it again. Avoid them at all cost.

Ambassador shines This was a very very bad experience but NOT because of ambassador or it’s staff. It was the passport agency and a delay on their part. The staff at ambassador were amazingly patient and polite despite my numerous meltdowns. I made it to where I needed to go late but I made it. Ambassador was that good !!!!

This horrible company directly cuased… This horrible company directly cuased my family of 5 including 3 kids to be stuck in Indonesia with incorrect visa issued from this agency. The total cost to pay fines, extended lodging,and rebooking of airline tickets for 5 people cost us over $25,000.00 usd to get back home to the USA. We are in the middle of filing a small claims law suite against this horrible company. I STRONGLY recommend avoiding this company at all costs!

I had to get a passport and a visa… I had to get a passport and a visa quickly. I went to ambassador's location as recommend to me by Ladan. While the experience in shop was quick and easy, when they sent me out to USPS there were some hiccups that had to be resolved (Particularly about not having an appointment). Overall I would use them again if I need to.