Ambassador shines This was a very very bad experience but NOT because of ambassador or it’s staff. It was the passport agency and a delay on their part. The staff at ambassador were amazingly patient and polite despite my numerous meltdowns. I made it to where I needed to go late but I made it. Ambassador was that good !!!!

I had to get a passport and a visa… I had to get a passport and a visa quickly. I went to ambassador's location as recommend to me by Ladan. While the experience in shop was quick and easy, when they sent me out to USPS there were some hiccups that had to be resolved (Particularly about not having an appointment). Overall I would use them again if I need to.

This horrible company directly cuased… This horrible company directly cuased my family of 5 including 3 kids to be stuck in Indonesia with incorrect visa issued from this agency. The total cost to pay fines, extended lodging,and rebooking of airline tickets for 5 people cost us over $25,000.00 usd to get back home to the USA. We are in the middle of filing a small claims law suite against this horrible company. I STRONGLY recommend avoiding this company at all costs!

Beware!!!!! Sent Ambassador passport and Visa my passport in early May for assistance with a Visa. The only communication I received after sending in my application was being charged $600. I asked for my passport back in mid June and was constantly given the runaround. It is now 8Sep21 and just received my passport today. Definitely do not recommend.

In a bind, Ambassador Passport & Visa Services helped with rapid timing. After multiple attempts to reach my last passport visa company, I found they closed without notice. I was worried I would have to cancel my trip. I had less than 2 months to get my visa finalized. Ambassador Passport & Visa Services provided quick response to my visa needs. I was able to get the paperwork processed & had my visa within a couple weeks. I handed it to my travel agent to secure the final steps so I could go on my China trip.