I had sent my passport and visa… I had sent my passport and visa application for a Croatia visa. Followed all instructions on their website accurately. After 3 weeks they said that the embassy wont issue a visa without an interview. I lost precious time and had to rush to DC to get my visa before my travel. Basically info on their website is inaccurate and unrelaible

I depend on Ambassador for my work travel needs! I have used Ambassador Passport and Visa several times, as I go to Africa once a year for work. They have helped me acquire multiple visas from multiple countries for each trip and have stayed on top of each embassy to make sure I received my passport in time for my trip. They are extremely nice, knowledgeable and efficient. Ladan (not sure of spelling) really knows her stuff!

Great experiences using Ambassador -- Prices have increased too much Great experiences using Ambassador. I've used them many times. The only reason this is not a five-star review is that I feel their prices have taken a great big leap recently. It used to be they were expensive, but since it was needed because of last minute travel opportunities, it was worth it. They've recently crossed that threshold where I actually have to consider passing up trips because the Ambassador fees have gotten so steep. I still give them a 4-star review because they provide a great service. But five years ago, this would've been a 5-star review, for sure.

Absolutely and utterly disappointed Absolutely and utterly disappointed. I will never, ever go back to this place. Due to their own, foundational mistake my passport did not arrive on time and had to cancel the trip we have been planning essentially all year. To top it all off, they shrugged their shoulders when I complained and did not even once said they were sorry or offered any compensation for their terrible service and what is resulted. Over the past few years I have sent them 4-5 referrals but will never do it again. Avoid them at all cost.

Ambassador shines This was a very very bad experience but NOT because of ambassador or it’s staff. It was the passport agency and a delay on their part. The staff at ambassador were amazingly patient and polite despite my numerous meltdowns. I made it to where I needed to go late but I made it. Ambassador was that good !!!!