This horrible company directly cuased… This horrible company directly cuased my family of 5 including 3 kids to be stuck in Indonesia with incorrect visa issued from this agency. The total cost to pay fines, extended lodging,and rebooking of airline tickets for 5 people cost us over $25,000.00 usd to get back home to the USA. We are in the middle of filing a small claims law suite against this horrible company. I STRONGLY recommend avoiding this company at all costs!

Absolutely and utterly disappointed Absolutely and utterly disappointed. I will never, ever go back to this place. Due to their own, foundational mistake my passport did not arrive on time and had to cancel the trip we have been planning essentially all year. To top it all off, they shrugged their shoulders when I complained and did not even once said they were sorry or offered any compensation for their terrible service and what is resulted. Over the past few years I have sent them 4-5 referrals but will never do it again. Avoid them at all cost.

I deal with Ambassador Passport quite a… I deal with Ambassador Passport quite a bit processing Passports and Visa's for employees. I absolutely enjoy working with Ladan. She is incredibly helpful, knowledgeable, and patient. She makes what can be a completed process easy and stress free. She is AMAZING!

Great experiences using Ambassador -- Prices have increased too much Great experiences using Ambassador. I've used them many times. The only reason this is not a five-star review is that I feel their prices have taken a great big leap recently. It used to be they were expensive, but since it was needed because of last minute travel opportunities, it was worth it. They've recently crossed that threshold where I actually have to consider passing up trips because the Ambassador fees have gotten so steep. I still give them a 4-star review because they provide a great service. But five years ago, this would've been a 5-star review, for sure.

VISA arrived too late My VISA for India arrived a week after I was supposed to fly out. I had to cancel my trip at the last minute. Promises for arrival of the Visa kept coming but to no avail. Blame was placed on the Indian visas issuing authority, but again, I have no way of knowing whose fault it was. But again, I was totally relying on Ambassador.