The staff at Ambassador Passport helped… The staff at Ambassador Passport helped me get a Chinese Visa in 3 days where no one in the USA could help me. I always recommend Ambassador Passport to anyone that is looking for a visa or something similar. Thank you for all of your efforts.

Absolutely and utterly disappointed Absolutely and utterly disappointed. I will never, ever go back to this place. Due to their own, foundational mistake my passport did not arrive on time and had to cancel the trip we have been planning essentially all year. To top it all off, they shrugged their shoulders when I complained and did not even once said they were sorry or offered any compensation for their terrible service and what is resulted. Over the past few years I have sent them 4-5 referrals but will never do it again. Avoid them at all cost.

VISA arrived too late My VISA for India arrived a week after I was supposed to fly out. I had to cancel my trip at the last minute. Promises for arrival of the Visa kept coming but to no avail. Blame was placed on the Indian visas issuing authority, but again, I have no way of knowing whose fault it was. But again, I was totally relying on Ambassador.

Several Instances of Unreliable Service We have used Ambassador several times. Each of the last two times the company has returned our passports to us missing visas for one of the countries we needed for our trips and for which we had paid hundreds of dollars. We did get a refund but it was very subpar service and in one instance put us in a precarious time crunch. Will likely not use again although we travel constantly and need a reliable service.

Satisfied tourists. Ultimately, I received my passports and visas in a timely manner for what I thought was a reasonable fee. I have already recommended them to another family member. I do wish that they would have communicated more as to receipt of my info, that it was all in order and being processed, and the proposed date that it would be mailed to me. I travel so seldom, I must admit that I was on pins and needles for weeks while I heard nothing.