Huge mistake! Not a used bike an ABUSED bike. This was a huge mistake. I ordered an “excellent condition” used bike and got an abused bike. There is rust and the derailleur is damaged and beat up! I wish I could post photos on here. I don’t think they could get $50 for this bike let alone $360. I am returning it immediately and requesting a refund.

UNSATISFIED CUSTOMER I'm actually pretty disappointed as I purchased a bike on April 7th, 2021 and I received a purchase confirmation stating that I would receive a tracking number in 1-2 days and it is the 13th and still NOTHING. I had called them on the 7th and they said they were preparing the bike for shipment, so NO I'm not happy as I could have already had a bike delivered if I would have used another company. I think when it is in writing that you will have updated information in 1-2 days they should provide that. Not happy.

Buying used scooter I just ordered 2 used electric scooters and it seems to be very easy and convenient to purchase and pick up my orders. Hopefully the entire process will be as easy as this has been so far. Will let you guys know own when I've completed the whole process.

Not good at all... I ordered a bicycle from the Bike Rent NYC online shop. 10 days later I had to call them about the shipment. When I received the shipment then two days later it was a completely different and wrong product. Customer service was of little help and made promises that were never fulfilled. After another week I still haven’t received my product and the contacts will not answer their phones or emails and their mailboxes are full. Consumers beware.

Head over hills in Central Park due to lack of staff pointing out basic operating procedures. I'm from Australia where the rear brake is operated by the left hand. Operating staff should have pointed out that at NYC the left hand operates the front pedal. Surely every bike hire should include a brief handover about operating procedures. Unfortunately, I used what I thought was the rear brake which was in fact the front one. Head over hills. 30K hospital bill. Thank you very much, Brian