I had a fantastic experience that I… I had a fantastic experience that I will never forget. I highly recommend bikerent.nyc for tours of central park and brooklyn, I was flabbergasted by the knowledge of the tour guides! They were so friendly and the bikes were grade A as well.

Phillip was a great tour guide for 7 of… Phillip was a great tour guide for 7 of us. Five were in our party, 2 adults and 3 teenagers. They exchanged 2 bikes for one tandem for two of us upon request. They supplied helmets and time to wander around at our leisure at each of the landmark stops. Great explanations too. The day was also perfect in the high 60's F bright and sunny (mid March) for fabulous pictures.

So pleased with this purchase!! So pleased with this purchase!!! Bike arrived in 2 days in excellent condition. Called the shop before placing online order and they were very helpful and answered all my questions. Slight assembly required but was expecting that when I opted to have it shipped- basically just need to put the wheels, seat and handlebars on. Very happy with the overall experience. Bike is like new and my daughter is going to be super excited with her new wheels she will be getting for her birthday!! Highly recommend using this seller.

Not good at all... I ordered a bicycle from the Bike Rent NYC online shop. 10 days later I had to call them about the shipment. When I received the shipment then two days later it was a completely different and wrong product. Customer service was of little help and made promises that were never fulfilled. After another week I still haven’t received my product and the contacts will not answer their phones or emails and their mailboxes are full. Consumers beware.

Bike was in good condition Bike was in good condition. Service was quick. Proximity to Central Park was convenient. Only problem was finding my way back to the Bike Rent premises - it would make it easier if we were given a small printed map - All roads look the same when you are from out of town!