Used bike purchase - Do Not Recommend I ordered a bike online, which was marked as an excellent condition for 400$, but the bike I actually received was in beat-up condition, with lots of rust, scratches all over, dents, they didn't even bother to wipe down the bike. Don't recommend buying a bike from here.

Overall Just Ok Customer service was decent (very prompt email responses but I had to reach out to get the tracking number). I was unhappily surprised by the condition of the bike -- it was listed as "excellent" but I'd describe it as "good" -- lots of scratches and dings on every surface, some rusting, some damage to wires, surface damage to gears, wear on the seat and so forth. I haven't bought a used bike before so maybe I'm just not familiar with the condition... but I'd describe this bike as having been treated roughly.

Hi,Tues.Aug16th,3 of Us went on a… Hi,Tues.Aug16th,3 of Us went on a CENTRAL PARK Tour,With (Aaron)He is ABSOLUTELY EXCELLENT! He is VERY KNOWLEDGEABLE of the Park and of NYC. I am from NYC.So We had a Little TRIVIA Competition Going On During the Bike Tour!🤣🤪He is from CONN.But He Knows his NYC History,WELL! I RECOMMEND (Aaron) and BIKERENT.NYC,Very Highly!Thank You,George DeLeo(aka Music Man,Aaron gave Me that Nickname,for the Day,Because I Know Very Much about RNR MUSIC HISTORY 🎶🎼

Rented a bike at Central Park South Rented a bike at Central Park South, next to metro station, perfect location to start a bike tour. Price information clear and transparent without hidden extra charges. Renting a bike was so easy and fast. Super friendly service team. Next visit to NY I'll be back :)

UNSATISFIED CUSTOMER I'm actually pretty disappointed as I purchased a bike on April 7th, 2021 and I received a purchase confirmation stating that I would receive a tracking number in 1-2 days and it is the 13th and still NOTHING. I had called them on the 7th and they said they were preparing the bike for shipment, so NO I'm not happy as I could have already had a bike delivered if I would have used another company. I think when it is in writing that you will have updated information in 1-2 days they should provide that. Not happy.