Guided bike tour was an EXCELLENT experience! I recently took my 10 yr old daughter to NYC, and we had a wonderful experience on a guided bike tour of Central Park. Our tour guide, Ross, was fantastic! He made sure we were comfortable with our bikes, showed my daughter how to switch the gears, and allowed us plenty of time to walk around the various landmarks. We received a wonderful overview of the park. It was the highlight of our trip, and we will absolutely be back!

Huge mistake! Not a used bike an ABUSED bike. This was a huge mistake. I ordered an “excellent condition” used bike and got an abused bike. There is rust and the derailleur is damaged and beat up! I wish I could post photos on here. I don’t think they could get $50 for this bike let alone $360. I am returning it immediately and requesting a refund.

Head over hills in Central Park due to lack of staff pointing out basic operating procedures. I'm from Australia where the rear brake is operated by the left hand. Operating staff should have pointed out that at NYC the left hand operates the front pedal. Surely every bike hire should include a brief handover about operating procedures. Unfortunately, I used what I thought was the rear brake which was in fact the front one. Head over hills. 30K hospital bill. Thank you very much, Brian

Phillip was a great tour guide for 7 of… Phillip was a great tour guide for 7 of us. Five were in our party, 2 adults and 3 teenagers. They exchanged 2 bikes for one tandem for two of us upon request. They supplied helmets and time to wander around at our leisure at each of the landmark stops. Great explanations too. The day was also perfect in the high 60's F bright and sunny (mid March) for fabulous pictures.

Bike was in good condition Bike was in good condition. Service was quick. Proximity to Central Park was convenient. Only problem was finding my way back to the Bike Rent premises - it would make it easier if we were given a small printed map - All roads look the same when you are from out of town!