Head over hills in Central Park due to lack of staff pointing out basic operating procedures. I'm from Australia where the rear brake is operated by the left hand. Operating staff should have pointed out that at NYC the left hand operates the front pedal. Surely every bike hire should include a brief handover about operating procedures. Unfortunately, I used what I thought was the rear brake which was in fact the front one. Head over hills. 30K hospital bill. Thank you very much, Brian

Used bike purchase - Do Not Recommend I ordered a bike online, which was marked as an excellent condition for 400$, but the bike I actually received was in beat-up condition, with lots of rust, scratches all over, dents, they didn't even bother to wipe down the bike. Don't recommend buying a bike from here.

Watch your credit card statements After we returned our bikes, we were told our deposit had been refunded back onto our credit card. This did not happen. Several phone calls later, the issue was not resolved. Only when we involved the credit card company did we finally receive our deposit back. I understand mistakes and glitches can happen, but it should not take more than one month to correct.

Invigorating autumn ride in the park Invigorating autumn ride in the park. Complete with interesting live commentary from witty and knowledgeable guide about the park and its neighbourhood. Stops at scenic lookout spots and the park’s landmarks always welcomed. Fair on the pocket. Just the right touristy thing to interest 2 teen boys travelling to NYC for the first time with their “boomer” adult - outdoors, crisp air, thrill of riding downhill, awe-inspiring NYC skyline and more. Room for improvement - friendlier attendants when checking-in. Would highly recommend.

Huge mistake! Not a used bike an ABUSED bike. This was a huge mistake. I ordered an “excellent condition” used bike and got an abused bike. There is rust and the derailleur is damaged and beat up! I wish I could post photos on here. I don’t think they could get $50 for this bike let alone $360. I am returning it immediately and requesting a refund.