Ronda D. Florida
GBLiv bike I couldn't find a Liv bike anywhere near me and most online carriers would not ship. Bike Rent NYC helped me choose which model and size was right for me and shipped it to Florida for only $40. Great experience, great bike, exactly what I wanted rides like a dream. The two bottom corners of the box split opened and the box itself looked pretty beat up. Surprisingly there was only a few scratches on the bike. The blue-green color is even prettier in person. Highly recommend buying from Bike RENT NYC!
Canadians
CAWatch your credit card statements After we returned our bikes, we were told our deposit had been refunded back onto our credit card. This did not happen. Several phone calls later, the issue was not resolved. Only when we involved the credit card company did we finally receive our deposit back. I understand mistakes and glitches can happen, but it should not take more than one month to correct.
Albane
GBExcellent experience with Bike I had an excellent experience with Bike rent. This place helped me a lot during this lockdown by providing me with a helpful (and coveted..) bike. As an essential worker, I am very grateful for their assistance and generosity. Thank you again!
Kristine Daniels
GBHuge mistake! Not a used bike an ABUSED bike. This was a huge mistake. I ordered an “excellent condition” used bike and got an abused bike. There is rust and the derailleur is damaged and beat up! I wish I could post photos on here. I don’t think they could get $50 for this bike let alone $360. I am returning it immediately and requesting a refund.
customer
GBOverall Just Ok Customer service was decent (very prompt email responses but I had to reach out to get the tracking number). I was unhappily surprised by the condition of the bike -- it was listed as "excellent" but I'd describe it as "good" -- lots of scratches and dings on every surface, some rusting, some damage to wires, surface damage to gears, wear on the seat and so forth. I haven't bought a used bike before so maybe I'm just not familiar with the condition... but I'd describe this bike as having been treated roughly.