Buying used scooter I just ordered 2 used electric scooters and it seems to be very easy and convenient to purchase and pick up my orders. Hopefully the entire process will be as easy as this has been so far. Will let you guys know own when I've completed the whole process.

UNSATISFIED CUSTOMER I'm actually pretty disappointed as I purchased a bike on April 7th, 2021 and I received a purchase confirmation stating that I would receive a tracking number in 1-2 days and it is the 13th and still NOTHING. I had called them on the 7th and they said they were preparing the bike for shipment, so NO I'm not happy as I could have already had a bike delivered if I would have used another company. I think when it is in writing that you will have updated information in 1-2 days they should provide that. Not happy.

Phillip was a great tour guide for 7 of… Phillip was a great tour guide for 7 of us. Five were in our party, 2 adults and 3 teenagers. They exchanged 2 bikes for one tandem for two of us upon request. They supplied helmets and time to wander around at our leisure at each of the landmark stops. Great explanations too. The day was also perfect in the high 60's F bright and sunny (mid March) for fabulous pictures.

Overall Just Ok Customer service was decent (very prompt email responses but I had to reach out to get the tracking number). I was unhappily surprised by the condition of the bike -- it was listed as "excellent" but I'd describe it as "good" -- lots of scratches and dings on every surface, some rusting, some damage to wires, surface damage to gears, wear on the seat and so forth. I haven't bought a used bike before so maybe I'm just not familiar with the condition... but I'd describe this bike as having been treated roughly.

So pleased with this purchase!! So pleased with this purchase!!! Bike arrived in 2 days in excellent condition. Called the shop before placing online order and they were very helpful and answered all my questions. Slight assembly required but was expecting that when I opted to have it shipped- basically just need to put the wheels, seat and handlebars on. Very happy with the overall experience. Bike is like new and my daughter is going to be super excited with her new wheels she will be getting for her birthday!! Highly recommend using this seller.