Head over hills in Central Park due to lack of staff pointing out basic operating procedures. I'm from Australia where the rear brake is operated by the left hand. Operating staff should have pointed out that at NYC the left hand operates the front pedal. Surely every bike hire should include a brief handover about operating procedures. Unfortunately, I used what I thought was the rear brake which was in fact the front one. Head over hills. 30K hospital bill. Thank you very much, Brian

Excellent experience with Bike I had an excellent experience with Bike rent. This place helped me a lot during this lockdown by providing me with a helpful (and coveted..) bike. As an essential worker, I am very grateful for their assistance and generosity. Thank you again!

Hi,Tues.Aug16th,3 of Us went on a… Hi,Tues.Aug16th,3 of Us went on a CENTRAL PARK Tour,With (Aaron)He is ABSOLUTELY EXCELLENT! He is VERY KNOWLEDGEABLE of the Park and of NYC. I am from NYC.So We had a Little TRIVIA Competition Going On During the Bike Tour!🤣🤪He is from CONN.But He Knows his NYC History,WELL! I RECOMMEND (Aaron) and BIKERENT.NYC,Very Highly!Thank You,George DeLeo(aka Music Man,Aaron gave Me that Nickname,for the Day,Because I Know Very Much about RNR MUSIC HISTORY 🎶🎼

Rented a bike at Central Park South Rented a bike at Central Park South, next to metro station, perfect location to start a bike tour. Price information clear and transparent without hidden extra charges. Renting a bike was so easy and fast. Super friendly service team. Next visit to NY I'll be back :)

DO NOT BOOK ONLINE Was in person in Central Park waiting to rent bikes. Was approached by a salesperson that I could “get a better deal booking online.” He stayed by my side the entire time while booking. I verified that I’d be getting the bike from the present location which he emphatically assured was true. Upon completion of the online rental, I step in line to pick up our bikes. I was told I had to go to a location several blocks away, towards midtown to pick them up. I was very frustrated and the salesperson who had been helping me was now “taking a break.” I was with my young daughter and did not want to ride bikes, even only a few blocks, through the streets of New York. They refused to refund my money. TOTAL CROOKS!