Guided bike tour was an EXCELLENT experience! I recently took my 10 yr old daughter to NYC, and we had a wonderful experience on a guided bike tour of Central Park. Our tour guide, Ross, was fantastic! He made sure we were comfortable with our bikes, showed my daughter how to switch the gears, and allowed us plenty of time to walk around the various landmarks. We received a wonderful overview of the park. It was the highlight of our trip, and we will absolutely be back!

Overall Just Ok Customer service was decent (very prompt email responses but I had to reach out to get the tracking number). I was unhappily surprised by the condition of the bike -- it was listed as "excellent" but I'd describe it as "good" -- lots of scratches and dings on every surface, some rusting, some damage to wires, surface damage to gears, wear on the seat and so forth. I haven't bought a used bike before so maybe I'm just not familiar with the condition... but I'd describe this bike as having been treated roughly.

Huge mistake! Not a used bike an ABUSED bike. This was a huge mistake. I ordered an “excellent condition” used bike and got an abused bike. There is rust and the derailleur is damaged and beat up! I wish I could post photos on here. I don’t think they could get $50 for this bike let alone $360. I am returning it immediately and requesting a refund.

Watch your credit card statements After we returned our bikes, we were told our deposit had been refunded back onto our credit card. This did not happen. Several phone calls later, the issue was not resolved. Only when we involved the credit card company did we finally receive our deposit back. I understand mistakes and glitches can happen, but it should not take more than one month to correct.

Hi,Tues.Aug16th,3 of Us went on a… Hi,Tues.Aug16th,3 of Us went on a CENTRAL PARK Tour,With (Aaron)He is ABSOLUTELY EXCELLENT! He is VERY KNOWLEDGEABLE of the Park and of NYC. I am from NYC.So We had a Little TRIVIA Competition Going On During the Bike Tour!🤣🤪He is from CONN.But He Knows his NYC History,WELL! I RECOMMEND (Aaron) and BIKERENT.NYC,Very Highly!Thank You,George DeLeo(aka Music Man,Aaron gave Me that Nickname,for the Day,Because I Know Very Much about RNR MUSIC HISTORY 🎶🎼