Rented a bike at Central Park South Rented a bike at Central Park South, next to metro station, perfect location to start a bike tour. Price information clear and transparent without hidden extra charges. Renting a bike was so easy and fast. Super friendly service team. Next visit to NY I'll be back :)

Head over hills in Central Park due to lack of staff pointing out basic operating procedures. I'm from Australia where the rear brake is operated by the left hand. Operating staff should have pointed out that at NYC the left hand operates the front pedal. Surely every bike hire should include a brief handover about operating procedures. Unfortunately, I used what I thought was the rear brake which was in fact the front one. Head over hills. 30K hospital bill. Thank you very much, Brian

Watch your credit card statements After we returned our bikes, we were told our deposit had been refunded back onto our credit card. This did not happen. Several phone calls later, the issue was not resolved. Only when we involved the credit card company did we finally receive our deposit back. I understand mistakes and glitches can happen, but it should not take more than one month to correct.

Guided bike tour was an EXCELLENT experience! I recently took my 10 yr old daughter to NYC, and we had a wonderful experience on a guided bike tour of Central Park. Our tour guide, Ross, was fantastic! He made sure we were comfortable with our bikes, showed my daughter how to switch the gears, and allowed us plenty of time to walk around the various landmarks. We received a wonderful overview of the park. It was the highlight of our trip, and we will absolutely be back!

So pleased with this purchase!! So pleased with this purchase!!! Bike arrived in 2 days in excellent condition. Called the shop before placing online order and they were very helpful and answered all my questions. Slight assembly required but was expecting that when I opted to have it shipped- basically just need to put the wheels, seat and handlebars on. Very happy with the overall experience. Bike is like new and my daughter is going to be super excited with her new wheels she will be getting for her birthday!! Highly recommend using this seller.