Scam Scam! They charged me twice because off a payment failure. They told me that they refund my money in two business days, still waiting 3 weeks later now and they don't answering my calls or emails...

Invigorating autumn ride in the park Invigorating autumn ride in the park. Complete with interesting live commentary from witty and knowledgeable guide about the park and its neighbourhood. Stops at scenic lookout spots and the park’s landmarks always welcomed. Fair on the pocket. Just the right touristy thing to interest 2 teen boys travelling to NYC for the first time with their “boomer” adult - outdoors, crisp air, thrill of riding downhill, awe-inspiring NYC skyline and more. Room for improvement - friendlier attendants when checking-in. Would highly recommend.

Rented a bike at Central Park South Rented a bike at Central Park South, next to metro station, perfect location to start a bike tour. Price information clear and transparent without hidden extra charges. Renting a bike was so easy and fast. Super friendly service team. Next visit to NY I'll be back :)

Phillip was a great tour guide for 7 of… Phillip was a great tour guide for 7 of us. Five were in our party, 2 adults and 3 teenagers. They exchanged 2 bikes for one tandem for two of us upon request. They supplied helmets and time to wander around at our leisure at each of the landmark stops. Great explanations too. The day was also perfect in the high 60's F bright and sunny (mid March) for fabulous pictures.

Not good at all... I ordered a bicycle from the Bike Rent NYC online shop. 10 days later I had to call them about the shipment. When I received the shipment then two days later it was a completely different and wrong product. Customer service was of little help and made promises that were never fulfilled. After another week I still haven’t received my product and the contacts will not answer their phones or emails and their mailboxes are full. Consumers beware.