customer
GBUsed bike purchase - Do Not Recommend I ordered a bike online, which was marked as an excellent condition for 400$, but the bike I actually received was in beat-up condition, with lots of rust, scratches all over, dents, they didn't even bother to wipe down the bike. Don't recommend buying a bike from here.
Monica Diaz Ray
GBPhillip was a great tour guide for 7 of… Phillip was a great tour guide for 7 of us. Five were in our party, 2 adults and 3 teenagers. They exchanged 2 bikes for one tandem for two of us upon request. They supplied helmets and time to wander around at our leisure at each of the landmark stops. Great explanations too. The day was also perfect in the high 60's F bright and sunny (mid March) for fabulous pictures.
Tanya Kerstin
GBBuying used scooter I just ordered 2 used electric scooters and it seems to be very easy and convenient to purchase and pick up my orders. Hopefully the entire process will be as easy as this has been so far. Will let you guys know own when I've completed the whole process.
Canadians
CAWatch your credit card statements After we returned our bikes, we were told our deposit had been refunded back onto our credit card. This did not happen. Several phone calls later, the issue was not resolved. Only when we involved the credit card company did we finally receive our deposit back. I understand mistakes and glitches can happen, but it should not take more than one month to correct.
Ronda D. Florida
GBLiv bike I couldn't find a Liv bike anywhere near me and most online carriers would not ship. Bike Rent NYC helped me choose which model and size was right for me and shipped it to Florida for only $40. Great experience, great bike, exactly what I wanted rides like a dream. The two bottom corners of the box split opened and the box itself looked pretty beat up. Surprisingly there was only a few scratches on the bike. The blue-green color is even prettier in person. Highly recommend buying from Bike RENT NYC!