Poor Customer Service! Poor Customer Service! We had a problem with the car rental due to a flight delay. We informed the car rental and they said they will make a note of it. When we arrived, there was no car for us, and then we were forced to pay extra for a worse car that did even feel safe to drive. CarDelMar was quite useless resolving the issue with the car rental at the time and also replied to our complaint that they cannot help and cannot refund the extra money we were forced to pay. So, basically all they are good at is withdrawing money from our credit card but when it comes to the quality of the service, they dont seem to care much.

Rental times out of working hours If the rental times in the booking request are outside of opening hours of the Car rental company it should not be allowed to proceed with the booking. ... or there should be a pop up window where a customer would be informed about the fee and if he accepts the fee to proceed forward.

Product misleading (insurance) and… Product misleading (insurance) and after-servce is terrible.

A great deal The car was an upgrade, which was a really pleasant start. It was also a diesel which meant our fuel costs were significantly reduced. It was also brand new with only 850 kms on the clock. The member of staff was really helpful and made our tour of Iceland excellent due to his advice on where to go. The price of the vehicle was lower than most of the well know rental companies, but the service was just as good, if not better. (we have driven rentals in many countries) Pick up and drop off was easy with the least amount of fuss. All together this was a great deal

My Car Del Mar Booking, This company provided an excellent service. My wife and I were picked up in the airport car park and driven by minibus a sort distance to the office where we picked up our car. The friendly staff checked my details and after an examination of the car (first time ever with any rental company) we were on our way. Seven days later we return the car, it was examined by staff, and were returned to the airport. Its a no brainer where I will hire a car next time I go to Portugal!