Poor Customer Service! Poor Customer Service! We had a problem with the car rental due to a flight delay. We informed the car rental and they said they will make a note of it. When we arrived, there was no car for us, and then we were forced to pay extra for a worse car that did even feel safe to drive. CarDelMar was quite useless resolving the issue with the car rental at the time and also replied to our complaint that they cannot help and cannot refund the extra money we were forced to pay. So, basically all they are good at is withdrawing money from our credit card but when it comes to the quality of the service, they dont seem to care much.

A great deal The car was an upgrade, which was a really pleasant start. It was also a diesel which meant our fuel costs were significantly reduced. It was also brand new with only 850 kms on the clock. The member of staff was really helpful and made our tour of Iceland excellent due to his advice on where to go. The price of the vehicle was lower than most of the well know rental companies, but the service was just as good, if not better. (we have driven rentals in many countries) Pick up and drop off was easy with the least amount of fuss. All together this was a great deal

Excellent rental car broker Cardelmar has an easy website, good prices and excellent customer service. I booked a car with insurance at Cardelmar. The car rental company sent me a bill for damage to a side mirror the day after I returned the car. I contacted Cardelmar customer service, they replied within one day. I sent all the information they needed and they processed my claim within 4 days. Wow! That's what I call good service.

Product misleading (insurance) and… Product misleading (insurance) and after-servce is terrible.

Cannot agree more with all the one stars Cannot agree more with all the one stars ,would give 0 if i could. Cause this is the incompetence and lack of commitment of their staff. 2 months passed and I’m still chasing my money , deducted after returning the car from my cc without any comments from anyone check24, cardelmar or Buchbinder. All 3 of them stand for bad service.if you don’t wanna deal with your customers then start doing something else and leave the space for reputable and trustworthy services.