Product misleading (insurance) and… Product misleading (insurance) and after-servce is terrible.

Terrible experience! Terrible experience! I was charged twice: first time when the payment didn’t go through and the second when it did. Be careful of the hidden costs and charges! We paid €218 for voucher through Car Del Mar and only €160 was used ad the voucher, the rest was VAT and service fee. On top of that we paid €200 MORE for car insurance through Hertz. Customer service at Car Del Mar is extremely poor, agents DON’T follow up on the cases and simply don’t resolve them.

guerin hi you booked me with guerin. wonderful company, really quick counter staff and pleasant to deal with easy to find just outside exit doors at faro car was quickly checked and we were away car was to be returned full as we received it on return checked quickly and efficiently by staff by deposit returned quickly first class all round will use again regards john

Charge more than they offer! Be carefully! They charged 30 Euros more than in the offer and never gave the money back. They promised me to refund the money but still after two month there was no transfer.

A great deal The car was an upgrade, which was a really pleasant start. It was also a diesel which meant our fuel costs were significantly reduced. It was also brand new with only 850 kms on the clock. The member of staff was really helpful and made our tour of Iceland excellent due to his advice on where to go. The price of the vehicle was lower than most of the well know rental companies, but the service was just as good, if not better. (we have driven rentals in many countries) Pick up and drop off was easy with the least amount of fuss. All together this was a great deal