My Car Del Mar Booking, This company provided an excellent service. My wife and I were picked up in the airport car park and driven by minibus a sort distance to the office where we picked up our car. The friendly staff checked my details and after an examination of the car (first time ever with any rental company) we were on our way. Seven days later we return the car, it was examined by staff, and were returned to the airport. Its a no brainer where I will hire a car next time I go to Portugal!

Lacks clear support guidelines apparently and ignores its customers. I've had issues with two car rentals with CarDelMar and have contacted the Customer Support regarding both issues. The issues were the exact same to the dot (I was charged Border Crossing fees even though CarDelMar's description on the site I was booking the car implied there were no fees). Yet, even though the cases were identical, both support claims were answered differently. One agreed that I was to be refunded, the other one declined and told me it was my fault. After asking the support, how the same case could be handled differently I was ignored. Not to mention the long waiting time to get any reply to begin with. Terrible customer service - would not recommend CarDelMar.

Great Service - No Problems Experienced Booked a car for 11 days from Venice Marco Polo via CarDelMar, ensuring the agent had an on site desk. Booking was with Sicily By Car, whose desk was situated with other agents in the arrivals hall. Got upgraded to a higher class car with Sat Nav, so very happy with result. Handing car back was easy, so overall a very good experience. Thanks

Cannot agree more with all the one stars Cannot agree more with all the one stars ,would give 0 if i could. Cause this is the incompetence and lack of commitment of their staff. 2 months passed and I’m still chasing my money , deducted after returning the car from my cc without any comments from anyone check24, cardelmar or Buchbinder. All 3 of them stand for bad service.if you don’t wanna deal with your customers then start doing something else and leave the space for reputable and trustworthy services.

guerin hi you booked me with guerin. wonderful company, really quick counter staff and pleasant to deal with easy to find just outside exit doors at faro car was quickly checked and we were away car was to be returned full as we received it on return checked quickly and efficiently by staff by deposit returned quickly first class all round will use again regards john