Khue
GBWorst customer service Worst customer service. Made a reservation for 5pm and happened to get to the rental place 1.5 hrs earlier. They couldn’t give me my rental car even though I wanted to pay for the extra time so they made me wait! Seriously, what is wrong with you, I’m trying to give you more money for extra time and all you have to do is change the time in the reservation and you can’t do it even though the car is sitting right there in the parking lot.
Johanna Wijdenes
NLReally great experience with car del mar Really great experience with car del mar in Zadar Croatia! Nice guy at the desk. Quick pick up as well as return. And a very good Price!! I would certainly recommand this agency.
Anonym
DECharge more than they offer! Be carefully! They charged 30 Euros more than in the offer and never gave the money back. They promised me to refund the money but still after two month there was no transfer.
Breed
NLExcellent rental car broker Cardelmar has an easy website, good prices and excellent customer service. I booked a car with insurance at Cardelmar. The car rental company sent me a bill for damage to a side mirror the day after I returned the car. I contacted Cardelmar customer service, they replied within one day. I sent all the information they needed and they processed my claim within 4 days. Wow! That's what I call good service.
John
GBGreat Service - No Problems Experienced Booked a car for 11 days from Venice Marco Polo via CarDelMar, ensuring the agent had an on site desk. Booking was with Sicily By Car, whose desk was situated with other agents in the arrivals hall. Got upgraded to a higher class car with Sat Nav, so very happy with result. Handing car back was easy, so overall a very good experience. Thanks