Easy to deal with & good quality car & service Easy to deal with & good quality car & service My wife & I were completely happy with the cheapest car (A Chevy Spark 1.2) in Cape town for a 9 day visit. The 4 door car took us easily with a pencil golf bag & two suitcases. I would choose a higher capacity car in the Johannesburg area as it is much higher & 1.6 is the minimum capacity needed to be comfortable. Recommended agents

A really good service that met all our needs. Car Hire Companies in tourist resorts can be a real pain to deal with - even the best. CarDelMar take the hassle away, explain the insurances and save you a bit of money in the deal. It doesn't stop the hire company agents trying to sell you all kinds of extras but it gives you the confidence to politely refuse. I will use them for all my car hire requirements.

Great Service - No Problems Experienced Booked a car for 11 days from Venice Marco Polo via CarDelMar, ensuring the agent had an on site desk. Booking was with Sicily By Car, whose desk was situated with other agents in the arrivals hall. Got upgraded to a higher class car with Sat Nav, so very happy with result. Handing car back was easy, so overall a very good experience. Thanks

Pro Car - Partner car company Iceland Pro Car, the partner car company near Keflavik Airport, Iceland were prompt upon arrival, hassle free at the office (i.e. no hard sell re extras) and no issues with return of car, with 24hr service back to airport - would use them again. CarDelMar - helpful website but, alas, no response to any emails prior to departure - made me nervous in case I needed to contact them for anything.

Lacks clear support guidelines apparently and ignores its customers. I've had issues with two car rentals with CarDelMar and have contacted the Customer Support regarding both issues. The issues were the exact same to the dot (I was charged Border Crossing fees even though CarDelMar's description on the site I was booking the car implied there were no fees). Yet, even though the cases were identical, both support claims were answered differently. One agreed that I was to be refunded, the other one declined and told me it was my fault. After asking the support, how the same case could be handled differently I was ignored. Not to mention the long waiting time to get any reply to begin with. Terrible customer service - would not recommend CarDelMar.