Easy to deal with & good quality car & service Easy to deal with & good quality car & service My wife & I were completely happy with the cheapest car (A Chevy Spark 1.2) in Cape town for a 9 day visit. The 4 door car took us easily with a pencil golf bag & two suitcases. I would choose a higher capacity car in the Johannesburg area as it is much higher & 1.6 is the minimum capacity needed to be comfortable. Recommended agents

All round good service Our car hire was with Auto Rent who we have used before. They are one of the best at Faro. The staff are friendly and helpful, the car is always fine and their prices are fair. They also use the 'full to full' fuel policy which is much better than some other companies use. I would definitely recommend them.

Worst customer service Worst customer service. Made a reservation for 5pm and happened to get to the rental place 1.5 hrs earlier. They couldn’t give me my rental car even though I wanted to pay for the extra time so they made me wait! Seriously, what is wrong with you, I’m trying to give you more money for extra time and all you have to do is change the time in the reservation and you can’t do it even though the car is sitting right there in the parking lot.

Product misleading (insurance) and… Product misleading (insurance) and after-servce is terrible.

Rental times out of working hours If the rental times in the booking request are outside of opening hours of the Car rental company it should not be allowed to proceed with the booking. ... or there should be a pop up window where a customer would be informed about the fee and if he accepts the fee to proceed forward.