Stacy
GBSeriously a Great Experience I had an amazing first experience with Red Coach. I will be traveling this same route often and will definitely book again. It's the Wifi, reclining seats, courteous and safe driver and the pick up and drop off locations that did it for me. Way faster and easier than flying!
S O
GBFantastic Driver. Today was my 3rd or 4th time using Red coach bus and was very impressed. The lady( sorry I can’t remember her name) who was driving Houston-Richardson of 3:30-8:40pm was so Professional! She gave all her heart! Good customer service, arrived early at the pickup station, engaged in communication, and helped by pushing suitcases for easy offloading. Her passion for job speaks louder than words, keep it up lady!
chloe
GBThe bus driver arrived around 20… The bus driver arrived around 20 minutes late, and was rude and unprofessional. The bathroom was broken, and the entire bus smelled like poop. Several times, the driver slammed on the breaks, almost hitting several cars (each time was due to her speeding in heavily trafficked areas). Overall, one of the most miserable experiences of my life, and I will never use this service again.
Morgan Pico
GBI would give this negative stars if I… I would give this negative stars if I could. My partner bought me a ticket from Austin to Dallas and from the moment we arrived, everyone on that bus was treated horribly! The driver was the most rude person I have ever met in my life, yelling at everyone regarding their bags and everything else under the sun. This one man came on last minute and the driver yelled at him to show him his ticket right away. The guy said “please stop yelling at me” and the driver opened the doors to the bus and said “take your bags and get off!!!” It gets even worse. I was sitting rigt behind the driver adjacent to him. Once we started driving, he began FaceTiming a group of people/friends!!! He had one hand on the wheel and sometimes none. I have a video of evidence of this but unfortunately I can’t put any attachments on here. He was swerving in and out of lanes and honking at all of the cars. Serious road rage. I told him I had to get off because I was having an anxiety attack and was about to throw up. He said that he doesn’t stop the bus and I began hyperventilating so he stopped and let me off at a gas station 30 min from departure. Oh yeah, and Not to mention, the website shows business class and luxury seating, seats that recline, have charging cables, and are black. The bus looked absolutely nothing like it, it was a scam from the start!! Please please stay away from this bus. I never write reviews but this experience absolutely flabbergasted me and put me and everyone else on that bus in such danger.
Samantha Cansfield
GBComfy large reclining chairs Comfy large reclining chairs, clean bathroom, snacks provided, on the Red Coach business class. Friendly driver. Bus was 30 minutes late due to storm and torrential rain. Overall though a good experience.