S O
GBFantastic Driver. Today was my 3rd or 4th time using Red coach bus and was very impressed. The lady( sorry I can’t remember her name) who was driving Houston-Richardson of 3:30-8:40pm was so Professional! She gave all her heart! Good customer service, arrived early at the pickup station, engaged in communication, and helped by pushing suitcases for easy offloading. Her passion for job speaks louder than words, keep it up lady!
JomaAddict
GBHad an interesting experience… Had an interesting experience travelling our 1st time on RedCoach. The ride was good along with the driver's attention to the passengers but it was that the bus broke down on my return portion of the trip. We were stranded at a university campus in Tampa for about 2 hrs. and had to wait until the another bus picked us up to continue our way back home. The driver was nice and attentive and explained the situation. Overall, aside from this, it was a good experience.
Morgan Pico
GBI would give this negative stars if I… I would give this negative stars if I could. My partner bought me a ticket from Austin to Dallas and from the moment we arrived, everyone on that bus was treated horribly! The driver was the most rude person I have ever met in my life, yelling at everyone regarding their bags and everything else under the sun. This one man came on last minute and the driver yelled at him to show him his ticket right away. The guy said “please stop yelling at me” and the driver opened the doors to the bus and said “take your bags and get off!!!” It gets even worse. I was sitting rigt behind the driver adjacent to him. Once we started driving, he began FaceTiming a group of people/friends!!! He had one hand on the wheel and sometimes none. I have a video of evidence of this but unfortunately I can’t put any attachments on here. He was swerving in and out of lanes and honking at all of the cars. Serious road rage. I told him I had to get off because I was having an anxiety attack and was about to throw up. He said that he doesn’t stop the bus and I began hyperventilating so he stopped and let me off at a gas station 30 min from departure. Oh yeah, and Not to mention, the website shows business class and luxury seating, seats that recline, have charging cables, and are black. The bus looked absolutely nothing like it, it was a scam from the start!! Please please stay away from this bus. I never write reviews but this experience absolutely flabbergasted me and put me and everyone else on that bus in such danger.
Haylee
GBEasy way to travel through Texas The first bus ride I went on (Dallas to Houston), the AC was broken and it was miserably hot. However, the driver ensured we stop for water at one point. I also later complained to RedCoach and they offered a small voucher for my next ride which I later used to travel again. Customer service was a little hard to continue contacting but overall I've had a good experience! The bus rides are typically smooth and if you don't mind dirty bathrooms, highly recommend!
ALEXSANDER LICHTENBERG
NLI would recommend it The drivers of the bus from Miami to tampa as really friendly and helpfully. He communicatie clear and you know heen the next stop is gonna be. The bus had leather seat, was airconditioned and windows where tinted. This made the trip very comfortable and pleasant. Small detail: no one at the airport knew where the bus will depart for. Many people think it is at the Flixbus departure location.