Austin bus left 15 people on Street I was booked on a bus leaving Austin, Texas at 3:30 yesterday. Bus kept getting delayed which was understandable due to sxsw. But at the last minute they told us via email to go to Trinity between 7th and 8th for pick up. We all started running. We were there in 5 minutes. They took half the people but left about 15 of us on the street. I called and was treated horribly. I did get another ticket out this morning. After spending money for lodging and an uber I have decided that I can’t trust this company. Please be careful my fellow travelers.

Seriously a Great Experience I had an amazing first experience with Red Coach. I will be traveling this same route often and will definitely book again. It's the Wifi, reclining seats, courteous and safe driver and the pick up and drop off locations that did it for me. Way faster and easier than flying!

The bus driver arrived around 20… The bus driver arrived around 20 minutes late, and was rude and unprofessional. The bathroom was broken, and the entire bus smelled like poop. Several times, the driver slammed on the breaks, almost hitting several cars (each time was due to her speeding in heavily trafficked areas). Overall, one of the most miserable experiences of my life, and I will never use this service again.

Downtown Dallas to Austin Just took the downtown Dallas to Austin bus. Thurs-Sunday. Bus was on time, cool and comfortable. Thursday bus had snacks and water. Sunday bus back no announcement of snacks. Seats are comfortable, with foot rests, foldable tables and window shades. Again...it was comfy cool, which is so important. I chose a single seat vs the double seat. I may never drive to Austin again. This line was comfortable, affordable and reliable.

I've taken the Red Coach Luxury Bus… I've taken the Red Coach Luxury Bus since 06/2022! They have amazing customwrnservicebthat always make sure you make to your destination comfortably. I've tried other buses, but none of them have offered the high quality of service I’ve experienced at Red Coach!