Easy way to travel through Texas The first bus ride I went on (Dallas to Houston), the AC was broken and it was miserably hot. However, the driver ensured we stop for water at one point. I also later complained to RedCoach and they offered a small voucher for my next ride which I later used to travel again. Customer service was a little hard to continue contacting but overall I've had a good experience! The bus rides are typically smooth and if you don't mind dirty bathrooms, highly recommend!

The bus driver arrived around 20… The bus driver arrived around 20 minutes late, and was rude and unprofessional. The bathroom was broken, and the entire bus smelled like poop. Several times, the driver slammed on the breaks, almost hitting several cars (each time was due to her speeding in heavily trafficked areas). Overall, one of the most miserable experiences of my life, and I will never use this service again.

Comfy large reclining chairs Comfy large reclining chairs, clean bathroom, snacks provided, on the Red Coach business class. Friendly driver. Bus was 30 minutes late due to storm and torrential rain. Overall though a good experience.

Austin bus left 15 people on Street I was booked on a bus leaving Austin, Texas at 3:30 yesterday. Bus kept getting delayed which was understandable due to sxsw. But at the last minute they told us via email to go to Trinity between 7th and 8th for pick up. We all started running. We were there in 5 minutes. They took half the people but left about 15 of us on the street. I called and was treated horribly. I did get another ticket out this morning. After spending money for lodging and an uber I have decided that I can’t trust this company. Please be careful my fellow travelers.

Trip fine but buses are old The trip itself was ok - on time and arrived when expected. However, the standard of bus was not as expected. We booked Business Class and had seen videos of this online but we did not get what was advertised - the wifi did not work, there were no tables and we were unable to charge devices as the sockets did not work properly.