Lesa Stuart
GBDowntown Dallas to Austin Just took the downtown Dallas to Austin bus. Thurs-Sunday. Bus was on time, cool and comfortable. Thursday bus had snacks and water. Sunday bus back no announcement of snacks. Seats are comfortable, with foot rests, foldable tables and window shades. Again...it was comfy cool, which is so important. I chose a single seat vs the double seat. I may never drive to Austin again. This line was comfortable, affordable and reliable.
Morgan Pico
GBI would give this negative stars if I… I would give this negative stars if I could. My partner bought me a ticket from Austin to Dallas and from the moment we arrived, everyone on that bus was treated horribly! The driver was the most rude person I have ever met in my life, yelling at everyone regarding their bags and everything else under the sun. This one man came on last minute and the driver yelled at him to show him his ticket right away. The guy said “please stop yelling at me” and the driver opened the doors to the bus and said “take your bags and get off!!!” It gets even worse. I was sitting rigt behind the driver adjacent to him. Once we started driving, he began FaceTiming a group of people/friends!!! He had one hand on the wheel and sometimes none. I have a video of evidence of this but unfortunately I can’t put any attachments on here. He was swerving in and out of lanes and honking at all of the cars. Serious road rage. I told him I had to get off because I was having an anxiety attack and was about to throw up. He said that he doesn’t stop the bus and I began hyperventilating so he stopped and let me off at a gas station 30 min from departure. Oh yeah, and Not to mention, the website shows business class and luxury seating, seats that recline, have charging cables, and are black. The bus looked absolutely nothing like it, it was a scam from the start!! Please please stay away from this bus. I never write reviews but this experience absolutely flabbergasted me and put me and everyone else on that bus in such danger.
P. BEASON
GBGrateful for the safe travel… I am so grateful for the safe travel with someone else driving from Tallahassee to WPB to visit my youngest granddaughter & daughter & her husband ! 4 of the 6 trips I have made have provided WiFi. Providing charging is much appreciated. The bus temperature & seats are very comfortable. Grateful as I am for the needed rest stop at the Red Coach terminal in Orlando, it is so small & crowded an area for a bus load of passengers & the car rental clients. More toilet facilities are needed for sure. 4 ⭐️ ⭐️⭐️⭐️out of 5.
S O
GBFantastic Driver. Today was my 3rd or 4th time using Red coach bus and was very impressed. The lady( sorry I can’t remember her name) who was driving Houston-Richardson of 3:30-8:40pm was so Professional! She gave all her heart! Good customer service, arrived early at the pickup station, engaged in communication, and helped by pushing suitcases for easy offloading. Her passion for job speaks louder than words, keep it up lady!
ADRIAN
GBRedCoach is a great experience for… RedCoach is a great experience for those that are looking for an affordable ride that makes traveling easier. I will say that sometimes the amenities offered seem to be case by case depending on the bus and bus driver. Nevertheless the comfy seats and smooth ride I had gotten from one of my rides was phenomenal enough to give a great review. I will definitely be using again.