Top Tier Sadly I can't recall the driver's name, but she was on the Houston-Austin Route on July 18th/July 19th. She was absolutely incredible. Not only was she a safe driver, but she went above and beyond to help out a customer who accidentally booked the wrong bus and had gotten them situated on the right bus. The bus itself was clean and on time. RedCoah was 10x better than GreyHound, and I would absolutely use them again

Downtown Dallas to Austin Just took the downtown Dallas to Austin bus. Thurs-Sunday. Bus was on time, cool and comfortable. Thursday bus had snacks and water. Sunday bus back no announcement of snacks. Seats are comfortable, with foot rests, foldable tables and window shades. Again...it was comfy cool, which is so important. I chose a single seat vs the double seat. I may never drive to Austin again. This line was comfortable, affordable and reliable.

Austin bus left 15 people on Street I was booked on a bus leaving Austin, Texas at 3:30 yesterday. Bus kept getting delayed which was understandable due to sxsw. But at the last minute they told us via email to go to Trinity between 7th and 8th for pick up. We all started running. We were there in 5 minutes. They took half the people but left about 15 of us on the street. I called and was treated horribly. I did get another ticket out this morning. After spending money for lodging and an uber I have decided that I can’t trust this company. Please be careful my fellow travelers.

Trip fine but buses are old The trip itself was ok - on time and arrived when expected. However, the standard of bus was not as expected. We booked Business Class and had seen videos of this online but we did not get what was advertised - the wifi did not work, there were no tables and we were unable to charge devices as the sockets did not work properly.

The bus driver arrived around 20… The bus driver arrived around 20 minutes late, and was rude and unprofessional. The bathroom was broken, and the entire bus smelled like poop. Several times, the driver slammed on the breaks, almost hitting several cars (each time was due to her speeding in heavily trafficked areas). Overall, one of the most miserable experiences of my life, and I will never use this service again.