S O
GBFantastic Driver. Today was my 3rd or 4th time using Red coach bus and was very impressed. The lady( sorry I can’t remember her name) who was driving Houston-Richardson of 3:30-8:40pm was so Professional! She gave all her heart! Good customer service, arrived early at the pickup station, engaged in communication, and helped by pushing suitcases for easy offloading. Her passion for job speaks louder than words, keep it up lady!
Chris
GBScam company with dishonest business practices My daughter and her friend had booked Red Coach from Austin to UT Dallas, the coach leaving at 6.30pm CST. yesterday 2/18/24. Downtown Austin at 5th and 6th Street roads were blocked off by police. Another friend on the bus spoke to the driver asking them to wait one more minute as the roads were blocked off in Austin which caused a slight delay to where the bus was leaving from. The driver said he would wait one more minute and did not. We drove from Cedar Park to downtown Austin. We literally saw the bus leave 40 feet from our car. This is absolutely appalling and really unprofessional behavior from the driver. I had to drive all the way to Dallas and back from Austin because the driver did not wait one extra minute despite stating that he would and caused us an incredible amount of inconvenience. Red Coach is a scam and dishonest company and refused us a refund, recommend you stay well away they’ll take your money and not honor their agreement!
Anon
GBI've taken the Red Coach Luxury Bus… I've taken the Red Coach Luxury Bus since 06/2022! They have amazing customwrnservicebthat always make sure you make to your destination comfortably. I've tried other buses, but none of them have offered the high quality of service I’ve experienced at Red Coach!
P. BEASON
GBGrateful for the safe travel… I am so grateful for the safe travel with someone else driving from Tallahassee to WPB to visit my youngest granddaughter & daughter & her husband ! 4 of the 6 trips I have made have provided WiFi. Providing charging is much appreciated. The bus temperature & seats are very comfortable. Grateful as I am for the needed rest stop at the Red Coach terminal in Orlando, it is so small & crowded an area for a bus load of passengers & the car rental clients. More toilet facilities are needed for sure. 4 ⭐️ ⭐️⭐️⭐️out of 5.
JomaAddict
GBHad an interesting experience… Had an interesting experience travelling our 1st time on RedCoach. The ride was good along with the driver's attention to the passengers but it was that the bus broke down on my return portion of the trip. We were stranded at a university campus in Tampa for about 2 hrs. and had to wait until the another bus picked us up to continue our way back home. The driver was nice and attentive and explained the situation. Overall, aside from this, it was a good experience.