The bus driver arrived around 20… The bus driver arrived around 20 minutes late, and was rude and unprofessional. The bathroom was broken, and the entire bus smelled like poop. Several times, the driver slammed on the breaks, almost hitting several cars (each time was due to her speeding in heavily trafficked areas). Overall, one of the most miserable experiences of my life, and I will never use this service again.

Easy way to travel through Texas The first bus ride I went on (Dallas to Houston), the AC was broken and it was miserably hot. However, the driver ensured we stop for water at one point. I also later complained to RedCoach and they offered a small voucher for my next ride which I later used to travel again. Customer service was a little hard to continue contacting but overall I've had a good experience! The bus rides are typically smooth and if you don't mind dirty bathrooms, highly recommend!

Downtown Dallas to Austin Just took the downtown Dallas to Austin bus. Thurs-Sunday. Bus was on time, cool and comfortable. Thursday bus had snacks and water. Sunday bus back no announcement of snacks. Seats are comfortable, with foot rests, foldable tables and window shades. Again...it was comfy cool, which is so important. I chose a single seat vs the double seat. I may never drive to Austin again. This line was comfortable, affordable and reliable.

Austin bus left 15 people on Street I was booked on a bus leaving Austin, Texas at 3:30 yesterday. Bus kept getting delayed which was understandable due to sxsw. But at the last minute they told us via email to go to Trinity between 7th and 8th for pick up. We all started running. We were there in 5 minutes. They took half the people but left about 15 of us on the street. I called and was treated horribly. I did get another ticket out this morning. After spending money for lodging and an uber I have decided that I can’t trust this company. Please be careful my fellow travelers.

Scam company with dishonest business practices My daughter and her friend had booked Red Coach from Austin to UT Dallas, the coach leaving at 6.30pm CST. yesterday 2/18/24. Downtown Austin at 5th and 6th Street roads were blocked off by police. Another friend on the bus spoke to the driver asking them to wait one more minute as the roads were blocked off in Austin which caused a slight delay to where the bus was leaving from. The driver said he would wait one more minute and did not. We drove from Cedar Park to downtown Austin. We literally saw the bus leave 40 feet from our car. This is absolutely appalling and really unprofessional behavior from the driver. I had to drive all the way to Dallas and back from Austin because the driver did not wait one extra minute despite stating that he would and caused us an incredible amount of inconvenience. Red Coach is a scam and dishonest company and refused us a refund, recommend you stay well away they’ll take your money and not honor their agreement!