The bus driver arrived around 20… The bus driver arrived around 20 minutes late, and was rude and unprofessional. The bathroom was broken, and the entire bus smelled like poop. Several times, the driver slammed on the breaks, almost hitting several cars (each time was due to her speeding in heavily trafficked areas). Overall, one of the most miserable experiences of my life, and I will never use this service again.

Comfy large reclining chairs Comfy large reclining chairs, clean bathroom, snacks provided, on the Red Coach business class. Friendly driver. Bus was 30 minutes late due to storm and torrential rain. Overall though a good experience.

Trip fine but buses are old The trip itself was ok - on time and arrived when expected. However, the standard of bus was not as expected. We booked Business Class and had seen videos of this online but we did not get what was advertised - the wifi did not work, there were no tables and we were unable to charge devices as the sockets did not work properly.

Fantastic Driver. Today was my 3rd or 4th time using Red coach bus and was very impressed. The lady( sorry I can’t remember her name) who was driving Houston-Richardson of 3:30-8:40pm was so Professional! She gave all her heart! Good customer service, arrived early at the pickup station, engaged in communication, and helped by pushing suitcases for easy offloading. Her passion for job speaks louder than words, keep it up lady!

I've taken the Red Coach Luxury Bus… I've taken the Red Coach Luxury Bus since 06/2022! They have amazing customwrnservicebthat always make sure you make to your destination comfortably. I've tried other buses, but none of them have offered the high quality of service I’ve experienced at Red Coach!