Trip fine but buses are old The trip itself was ok - on time and arrived when expected. However, the standard of bus was not as expected. We booked Business Class and had seen videos of this online but we did not get what was advertised - the wifi did not work, there were no tables and we were unable to charge devices as the sockets did not work properly.

Downtown Dallas to Austin Just took the downtown Dallas to Austin bus. Thurs-Sunday. Bus was on time, cool and comfortable. Thursday bus had snacks and water. Sunday bus back no announcement of snacks. Seats are comfortable, with foot rests, foldable tables and window shades. Again...it was comfy cool, which is so important. I chose a single seat vs the double seat. I may never drive to Austin again. This line was comfortable, affordable and reliable.

I've taken the Red Coach Luxury Bus… I've taken the Red Coach Luxury Bus since 06/2022! They have amazing customwrnservicebthat always make sure you make to your destination comfortably. I've tried other buses, but none of them have offered the high quality of service I’ve experienced at Red Coach!

Top Tier Sadly I can't recall the driver's name, but she was on the Houston-Austin Route on July 18th/July 19th. She was absolutely incredible. Not only was she a safe driver, but she went above and beyond to help out a customer who accidentally booked the wrong bus and had gotten them situated on the right bus. The bus itself was clean and on time. RedCoah was 10x better than GreyHound, and I would absolutely use them again

I would give this negative stars if I… I would give this negative stars if I could. My partner bought me a ticket from Austin to Dallas and from the moment we arrived, everyone on that bus was treated horribly! The driver was the most rude person I have ever met in my life, yelling at everyone regarding their bags and everything else under the sun. This one man came on last minute and the driver yelled at him to show him his ticket right away. The guy said “please stop yelling at me” and the driver opened the doors to the bus and said “take your bags and get off!!!” It gets even worse. I was sitting rigt behind the driver adjacent to him. Once we started driving, he began FaceTiming a group of people/friends!!! He had one hand on the wheel and sometimes none. I have a video of evidence of this but unfortunately I can’t put any attachments on here. He was swerving in and out of lanes and honking at all of the cars. Serious road rage. I told him I had to get off because I was having an anxiety attack and was about to throw up. He said that he doesn’t stop the bus and I began hyperventilating so he stopped and let me off at a gas station 30 min from departure. Oh yeah, and Not to mention, the website shows business class and luxury seating, seats that recline, have charging cables, and are black. The bus looked absolutely nothing like it, it was a scam from the start!! Please please stay away from this bus. I never write reviews but this experience absolutely flabbergasted me and put me and everyone else on that bus in such danger.