Comfy large reclining chairs Comfy large reclining chairs, clean bathroom, snacks provided, on the Red Coach business class. Friendly driver. Bus was 30 minutes late due to storm and torrential rain. Overall though a good experience.

The bus driver arrived around 20… The bus driver arrived around 20 minutes late, and was rude and unprofessional. The bathroom was broken, and the entire bus smelled like poop. Several times, the driver slammed on the breaks, almost hitting several cars (each time was due to her speeding in heavily trafficked areas). Overall, one of the most miserable experiences of my life, and I will never use this service again.

Bait Switch and late First trip - Houston to Austin roundtrip. Left 30 min late, but no advance notice of delay. Paid/book Biz class and bait switch to "economy bus" It happened both ways. Redbus is no different from megabus/Flix/etc. Greyhound is more comfortable seating... I tracked several trips after mine, and a high percentage of times departure is late. Bus swaps are also way too common. Like megabuses $1 promotion....it is a marketing gimmick to attract new clients. There will be fewer and fewer of their luxury experience...to 0. This company claims to be Volane but is flix. However the WiFi was stable and fast enough for email and web. It was the best of all carriers.. except Volane

I've taken the Red Coach Luxury Bus… I've taken the Red Coach Luxury Bus since 06/2022! They have amazing customwrnservicebthat always make sure you make to your destination comfortably. I've tried other buses, but none of them have offered the high quality of service I’ve experienced at Red Coach!

Top Tier Sadly I can't recall the driver's name, but she was on the Houston-Austin Route on July 18th/July 19th. She was absolutely incredible. Not only was she a safe driver, but she went above and beyond to help out a customer who accidentally booked the wrong bus and had gotten them situated on the right bus. The bus itself was clean and on time. RedCoah was 10x better than GreyHound, and I would absolutely use them again