Linda
CAIberostar Playa Mita, Mexico We stayed at the Iberostar Playa Mita, Mexico. It was a nice resort, good food (except for evening buffet), staff excellent - very friendly. Limited Vegetarian options but they were good. My only complaint was the room cleaning was not thorough - made beds, emptied garbage, changed towels, but did not wipe down counters in bathroom or in room. Daily had to request 2 face cloths, even though tips were left. It is far from Puerto Vallarta, so expect to pay taxi's if you want to leave resort. Overall had a great relaxing time. I would definitely go back.
Michael O'Connor
ESGreat staff in the lobby bar The staff in the Lobby Bar were friendly and made us very welcome. A special mention to Sara,Isme and Antonio who were all first class, a big thanks you to them.
V.Rozario
GBThe Iberostar Selection Kantoui Bay The Iberostar Selection Kantoui Bay, although in my estimation, not a 5 star hotel, the staff make the difference. The cheerfulness, constant attention and cleanliness it appears is what is holding up this ‘tired’ once acclaimed 5 star property. The Iberostar brand can only be maintained if the ‘management’ invest in upgrading the overused parts of this magnificent property. I feel I must commend Amelie, the supervisor of the cleaning and management of the fourth floor who listened and understood my Complaint and worked quickly and efficiently to rectify what could have ended up as a disaster! As someone who has worked in the travel and tourism industry for over 50 years, 25 of which was running my own high end tour operation business successfully in London, I have designed some of the most luxurious tailor-made tours around the world. Being my first visit to Tunisia, I was impressed by the people I came across and I have every intention of returning, more likely to share my experience with the rest of my family. Thank you one and all! V.Rozario
Mark Hemus
GBGrand el mirador Tenerife Grand el mirador Tenerife Classy hotel , traditional Spanish build. Clean , spacious, quality rooms, quality food, excellent staff, nothing too much trouble. Beautiful setting , overlooking the ocean. 7th time we have been, well maintained Recommended
Beverley
GBStayed at Iberostar Rose Hall Suites in … Stayed at Iberostar Rose Hall Suites in Montego Bay; Jamaica. Well thought out place to stay. All inclusive, main reception desk staff overall good. Cleanness of rooms need work on. Some part of the hotel needs maintenance. Though during my stay, there were some building work in progress. Very expensive hotel, the price could be more competitive.