Happy days The beech is one step away from the rear of the hotel. All staff polite helpfully. Entertainment was super, belly dancing, magician and Evan a tombola.... my son and daughter won 2 day's in a row. Special thanks to Fifi and the rest of the Entertainment staff. Intend to visit Dec 2024. Rooms cleaned everyday water teabags and toilet accessories replaced everyday. Security was at the entrance, everyone's checked before entering the hotel. Can't wait to go back. Visited Tunisia

Will never return Will never return, even after 2 emails about a bad experience at one of their hotels this summer - we have never heard from them - we have never had such a bad experience at a hotel before. Iberostar club Cala barca should not have any stars.

Iberostar Playa Mita, Mexico We stayed at the Iberostar Playa Mita, Mexico. It was a nice resort, good food (except for evening buffet), staff excellent - very friendly. Limited Vegetarian options but they were good. My only complaint was the room cleaning was not thorough - made beds, emptied garbage, changed towels, but did not wipe down counters in bathroom or in room. Daily had to request 2 face cloths, even though tips were left. It is far from Puerto Vallarta, so expect to pay taxi's if you want to leave resort. Overall had a great relaxing time. I would definitely go back.

Avoid Iberostar Grand Rose Hall edit:- We did receive a courtious reply from the manager on 10th Feb which was welcome We stayed at Iberostar Grand Rose Hall, Montego Bay, Jamaica. We had issues every single day of our week long stay. Things that should have been sorted just weren't. Our holiday was more stressful trying to sort the issues, than our normal daily life. I was given the name of the hotel manager - Mr David Lopez, and had a conversation with him, whilst staying at the hotel. He gave me his e-mail address and asked me to write once I was home. He asked for concise details of all the issues we encountered. We did this nine days ago, but have never received a reply, let alone an acknowledgement that he has read our e-mail. I would avoid this company. They lie to make you go away, and do not deliver on their booking conditions. This was not a cheap option for us, and we feel we wasted the entire amount that we spent on the holiday.

BE AWARE! BE AWARE!! These people will take your reservation money and will not refund it even if you change your dates. Tried contacting the hotel directly and won't even take my calls. The lady in charge of reception - Leslie Barbieri - didn't even try to understand my situation and the reason why I changed my reservation dates. All in all I'm out of $1200.00 and no resolution from Iberostar in Lima, Peru. Lesson learned