Paula Colburn
GBAvoid Iberostar Grand Rose Hall edit:- We did receive a courtious reply from the manager on 10th Feb which was welcome We stayed at Iberostar Grand Rose Hall, Montego Bay, Jamaica. We had issues every single day of our week long stay. Things that should have been sorted just weren't. Our holiday was more stressful trying to sort the issues, than our normal daily life. I was given the name of the hotel manager - Mr David Lopez, and had a conversation with him, whilst staying at the hotel. He gave me his e-mail address and asked me to write once I was home. He asked for concise details of all the issues we encountered. We did this nine days ago, but have never received a reply, let alone an acknowledgement that he has read our e-mail. I would avoid this company. They lie to make you go away, and do not deliver on their booking conditions. This was not a cheap option for us, and we feel we wasted the entire amount that we spent on the holiday.
Asheet PATEL
GBIberostar Agadir : Time to Return Again and Again The stay at the Iberostar Agadir over 7 days was superb for us 35 plus golfers and 5 non golfers. All 40 had positive feedback all saying time to return!! From friendly staff to quality of bedrooms and great all inclusive buffet and food near pool side.The cleanliness of the pool area , with no rubbish or empty uncollected employees glasses. Sandy beach is minutes away at the back of the hotel , well worth the dip in the sea. Evening entertainment again was up to west end quality. Thumbs up to the hotel manger , exchange of money at the reception throughout the day and night in all currencies at competitive rates. Large double rooms with 5 star quality bathroom showers , water fountain near the rooms for filling up water bottles with cold icy water , air conditioning worked , reception assisted in all queries we raised.
Beverley
GBStayed at Iberostar Rose Hall Suites in … Stayed at Iberostar Rose Hall Suites in Montego Bay; Jamaica. Well thought out place to stay. All inclusive, main reception desk staff overall good. Cleanness of rooms need work on. Some part of the hotel needs maintenance. Though during my stay, there were some building work in progress. Very expensive hotel, the price could be more competitive.
Mark Hemus
GBGrand el mirador Tenerife Grand el mirador Tenerife Classy hotel , traditional Spanish build. Clean , spacious, quality rooms, quality food, excellent staff, nothing too much trouble. Beautiful setting , overlooking the ocean. 7th time we have been, well maintained Recommended
Aoife
IEIf I could give a negative star I… If I could give a negative star I would. Firstly the check in and out staff at Alcudia park are quite rude. No interest in assisting with queries. The room was tiny despite the huge price and not well maintained. No change of towels for the last 3 days. The food was poor and the management of a busy restaurant was not positive. The key bracelet didn’t work and was a waste of time as we had to keep going back to reception. Overall experience was poor much better value with alternative hotel Groups.