Will never return Will never return, even after 2 emails about a bad experience at one of their hotels this summer - we have never heard from them - we have never had such a bad experience at a hotel before. Iberostar club Cala barca should not have any stars.

Great staff in the lobby bar The staff in the Lobby Bar were friendly and made us very welcome. A special mention to Sara,Isme and Antonio who were all first class, a big thanks you to them.

If I could give a negative star I… If I could give a negative star I would. Firstly the check in and out staff at Alcudia park are quite rude. No interest in assisting with queries. The room was tiny despite the huge price and not well maintained. No change of towels for the last 3 days. The food was poor and the management of a busy restaurant was not positive. The key bracelet didn’t work and was a waste of time as we had to keep going back to reception. Overall experience was poor much better value with alternative hotel Groups.

Holiday of a lifetime in our Happy Place We have just returned home to UK from The Grand El Mirador Hotel in Costa Adeje Tenerife. We had the most wonderful trip in the most beautiful location and hotel. The entire team are an absolute joy added to which the food is sublime. We have stayed previously and will definitely be rebooking. We have truly had the holiday of a lifetime.

Stayed at Iberostar Rose Hall Suites in … Stayed at Iberostar Rose Hall Suites in Montego Bay; Jamaica. Well thought out place to stay. All inclusive, main reception desk staff overall good. Cleanness of rooms need work on. Some part of the hotel needs maintenance. Though during my stay, there were some building work in progress. Very expensive hotel, the price could be more competitive.