Stayed at Iberostar Rose Hall Suites in … Stayed at Iberostar Rose Hall Suites in Montego Bay; Jamaica. Well thought out place to stay. All inclusive, main reception desk staff overall good. Cleanness of rooms need work on. Some part of the hotel needs maintenance. Though during my stay, there were some building work in progress. Very expensive hotel, the price could be more competitive.

If I could give a negative star I… If I could give a negative star I would. Firstly the check in and out staff at Alcudia park are quite rude. No interest in assisting with queries. The room was tiny despite the huge price and not well maintained. No change of towels for the last 3 days. The food was poor and the management of a busy restaurant was not positive. The key bracelet didn’t work and was a waste of time as we had to keep going back to reception. Overall experience was poor much better value with alternative hotel Groups.

Avoid Iberostar Grand Rose Hall edit:- We did receive a courtious reply from the manager on 10th Feb which was welcome We stayed at Iberostar Grand Rose Hall, Montego Bay, Jamaica. We had issues every single day of our week long stay. Things that should have been sorted just weren't. Our holiday was more stressful trying to sort the issues, than our normal daily life. I was given the name of the hotel manager - Mr David Lopez, and had a conversation with him, whilst staying at the hotel. He gave me his e-mail address and asked me to write once I was home. He asked for concise details of all the issues we encountered. We did this nine days ago, but have never received a reply, let alone an acknowledgement that he has read our e-mail. I would avoid this company. They lie to make you go away, and do not deliver on their booking conditions. This was not a cheap option for us, and we feel we wasted the entire amount that we spent on the holiday.

Keep looking this is not a 5 star resort If your looking for numerous drug dealers to watch your every move on the beach and in the water from 6am till late in the night this is your dream vacation. Terrible service, 4 hr room service, no restocking of the in room refrigerator, 20 minute wait for each drink, RUDE employees even thou we tipped, 5 days in till we met our 1st Butler, and even the food sucked. Never again

Iberostar Kuriat Palace- Monastir Tunisia- Beautiful stay We stayed at the Iberostar Kuriat Palace, Tunisia. It was a fantastic short holiday with lots to do for everyone in the family. Kids club- for 4-12 years old- opened everyday 10-12 and 15hr-17hrs. Friendly staff, indoor and outdoor play area. Close to splash area and family pool. Entertainment- lots of activities during the day- dancing, bowling, volleyball, yoga, boules- organised by the very energetic and friendly staff - they are very inclusive and will try to get everyone to participate. Activities led by Speedy, Nora and everyone on their team is fabulous. All Inclusive- menu is delicious and minimal variations - can get repetitive- but always fresh and delicious. Beautiful desserts . AI also includes access to the a la carte restaurant (only with a set menu) - but you have to book well in advance to ensure you have a place. Spa- beautiful, calming and relaxing. Prices are very affordable but spa is very busy- check and book your treatment days and sessions as soon as you arrive as they do not have much space left. The hammam is not very hot. The gommage session was amazing ! The Lomi Lomi massage not as strong as should be. The balinese massage was strong but not full 50minutes. More focus on back than legs and arms. Overall- great stay. Timing (April) was not too bad - temperature between 13-31 . Températures drop suddenly around 3pm . Evenings are cooler. Snack/ bar- slushies available on tap indoor and by the pool. Snack is 3pm- 5pm in the Tillar Bar. All inclusive means you are fed throughout the day and drinks available whole day at any bar. (All inclusive only serve local alcohol) . With all inclusive you also benefit from 50% off imported spirits (Black Label, Martini, Absolut etc) - the prices are quite low- a double of an imported spirit cost about £2.50 Rooms- spacious and airy. Bathrooms could be cleaner- sinks stopper not working well- sinks got blocked. Cleaning staff very lovely and would help if informed. Well worth the price overall! Beautiful hotel, beautiful and lovely staff. Thank you