Aoife
IEIf I could give a negative star I… If I could give a negative star I would. Firstly the check in and out staff at Alcudia park are quite rude. No interest in assisting with queries. The room was tiny despite the huge price and not well maintained. No change of towels for the last 3 days. The food was poor and the management of a busy restaurant was not positive. The key bracelet didn’t work and was a waste of time as we had to keep going back to reception. Overall experience was poor much better value with alternative hotel Groups.
Jonathan Bay
GBStayed at Iberostar Cristina in Majorca… Stayed at Iberostar Cristina in Majorca in April 2019 so weather slightly cooler. Great hotel, walking distance to beach and Palma Aquarium. Fantastic range of buffet at breakfast and dinner. Pools were closed when I stayed but evening entertainment every night and nice staff. I would definitely stay again. Clean rooms and bathrooms.
Nasim Ali
GBHappy days The beech is one step away from the rear of the hotel. All staff polite helpfully. Entertainment was super, belly dancing, magician and Evan a tombola.... my son and daughter won 2 day's in a row. Special thanks to Fifi and the rest of the Entertainment staff. Intend to visit Dec 2024. Rooms cleaned everyday water teabags and toilet accessories replaced everyday. Security was at the entrance, everyone's checked before entering the hotel. Can't wait to go back. Visited Tunisia
Jose Chocano Felice
GBBE AWARE! BE AWARE!! These people will take your reservation money and will not refund it even if you change your dates. Tried contacting the hotel directly and won't even take my calls. The lady in charge of reception - Leslie Barbieri - didn't even try to understand my situation and the reason why I changed my reservation dates. All in all I'm out of $1200.00 and no resolution from Iberostar in Lima, Peru. Lesson learned
Angela
GBStaff are all great without exception Staff are all great without exception! The hotel was clean throughout as was the individual bedroom cleaning. Ample room in the bathrooms with lovely complimentary products inc. Great choice of food at each sitting, however the temperature of the food could definitely be improved on. The entertainment team are all friendly and enthusiastic. Daytime activities varied from archery, boules, aquarobics, darts, ping pong etc. Nighttime entertainment could be improved. The team put shows on which whilst obvious there’d gone a lot of hard work in to them, there was a lot of miming to background music which wasn’t always the best. There were some good live groups on in between which helped but for us personally the daytime activities were the better of the two by far. This hotel is not suitable for anyone with mobility issues due to the incline in which the hotel is situated. We never had any issues getting Sunbeds at any time of the day. There’s a separate adults only sunbathing section but unfortunately you have to walk through the designated smoking area to get to it, which isn’t ideal. Overall good value for money 👍🏼Will we return? Yes.