BE AWARE! BE AWARE!! These people will take your reservation money and will not refund it even if you change your dates. Tried contacting the hotel directly and won't even take my calls. The lady in charge of reception - Leslie Barbieri - didn't even try to understand my situation and the reason why I changed my reservation dates. All in all I'm out of $1200.00 and no resolution from Iberostar in Lima, Peru. Lesson learned

Recent stay Careful with hidden fees!! They waited til checkout the tell us we had an unknown bill for “taxes” after paying OVER 600 a night for the Presidential suite! We left with bug bites ( NOT like normal bites ) covering my entire arms & legs even wearing repellent and they say it’s from the sand? ALSO: service and friendly happens upfront when u arrive BUT falls away QUICKLY and they definitely know what their doing by serving very small amounts of food & drinks. So all inclusive is definitely controlled! Plus the dinner reservations at the inside restaurants are also very small portions and take forever to get your food:( Front desk lady that sits at customer relations Is SUPER RUDE & very hateful :(

Holiday of a lifetime in our Happy Place We have just returned home to UK from The Grand El Mirador Hotel in Costa Adeje Tenerife. We had the most wonderful trip in the most beautiful location and hotel. The entire team are an absolute joy added to which the food is sublime. We have stayed previously and will definitely be rebooking. We have truly had the holiday of a lifetime.

Great holiday We spent one full week in the Iberostar Lagos and it is one of the best hotels we were ever been. Sophia and her entertainment team are brilliant. Activities and workshops. Food is fresh and loads of varieties. Different choices every day. Short walk to Lagos. Beach is nice and clear. Bed is so comfortable. Staff in general are amazing and welcoming. We came to relax and we had a great experience. We already talked about come back. And we usually don’t repeat same holiday ever.

Great staff in the lobby bar The staff in the Lobby Bar were friendly and made us very welcome. A special mention to Sara,Isme and Antonio who were all first class, a big thanks you to them.