Lan
FRIts always clean and neat Its always clean and neat. Always full during my flights but it went well coz I can see its organized. Slow but efficient.
Rosa
DOTransavia becomes Ryanair I was surprised that we cannot have a carry on bagage included in the price as before, only a backpack is allowed. And also they didn’t even allow to have one bag for my baby stuff (diapers, food, etc.) they suggested to put all that in my backpack … in a backpack there is no space for my stuff so imagine if I have to put my baby’s stuff there as well… so disappointed
Rafael
FREasy to buy, hard to do anything else I tried to change a ticket for another date. Did everything 2 days previous to my trip. Received a link to pay for the change, did the whole process. After during the day of my trip I thought bizarre that I didnt received any confirmation email. When calling to transavia call center, was informed that I lost my ticket and the change didnt occured. The person handling the call called a liar, saying that I didnt clicked in the payment link as I said (he didnt implied, literally called me a liar) and after said that I didnt had money to pay for my ticket change. Very bad customer service, felt like dealing with a gang member. The person used lots of sarcasm, i asked several times to a manager and he said he had no manager.
Jose Antunes
PTEasy to book online Easy to book online, convenient flights, price somewhat high, nice to keep included on the price a small bag.
NANOU
FRRESERVATION SIMPLE DOMMAGE QUE LES… RESERVATION SIMPLE DOMMAGE QUE LES BAGAGES EN CABINE SOIENT PAYANTS UN COUT SUPPLEMENTAIRE AU PRIX !!!!