Flight was delayed for 5 hours until… Flight was delayed for 5 hours until they postponed it for next day. Customer service is useless, sistem is not updated regularly... They costed me a lot of time and money, and my cortisol levels has skyrocketed because of how unprofessional and unorganized they are. I would choose Filxbus over them if I had knew, flight from Milan to Rotterdam gonna last longer than bus ride. Really disappointed and stressed. Do not travel with them if you appreciate your mental health.

Recommended low-cost airline I am frequent flyer with the legacy carriers in Europe and I have had several claims against airlines in the past. My best experience has been with Transavia, who were very easy to get in touch with through WhatsApp - always responding within an hour - and who eventually honored my claim 100 %. My experience flying with Transavia (to/from) Morocco was also good. One of the better low-cost carriers with pleasant and professional staff. I would fly Transavia again without hesitation.

I booked a flight to Pisa from… I booked a flight to Pisa from Amsterdam. Outbound and inbound were delayed by more than an hour. The Outbound delay caused me a damage of 61 Euro for picking up my rental car 'Out of Hours'. I requested Transavia for a refund but this was denied. Together with the new carry-on luggage rules this puts Transavia on the same low level as Ryan Air.

The reservation was easy - Very easy! The reservation was easy. I recently had an airfrance ticket that I could not modify (very frustrating!) So I decided to go with Transavia. Reservation was very easy. Unfortunately I had to modify the flight and was once again able to do it online very easily. I appreciate the simplicity of the process.

Transavia becomes Ryanair I was surprised that we cannot have a carry on bagage included in the price as before, only a backpack is allowed. And also they didn’t even allow to have one bag for my baby stuff (diapers, food, etc.) they suggested to put all that in my backpack … in a backpack there is no space for my stuff so imagine if I have to put my baby’s stuff there as well… so disappointed