hand luggage included With Transavia the hand luggage is included in the tariff. This makes the airline highly competitive. For the same itinerary I would never consider any other airline company

RESERVATION SIMPLE DOMMAGE QUE LES… RESERVATION SIMPLE DOMMAGE QUE LES BAGAGES EN CABINE SOIENT PAYANTS UN COUT SUPPLEMENTAIRE AU PRIX !!!!

Un site internet simple facile… Un site internet simple facile d’utilisation et des prix corrects pour les prestations.

Easy to buy, hard to do anything else I tried to change a ticket for another date. Did everything 2 days previous to my trip. Received a link to pay for the change, did the whole process. After during the day of my trip I thought bizarre that I didnt received any confirmation email. When calling to transavia call center, was informed that I lost my ticket and the change didnt occured. The person handling the call called a liar, saying that I didnt clicked in the payment link as I said (he didnt implied, literally called me a liar) and after said that I didnt had money to pay for my ticket change. Very bad customer service, felt like dealing with a gang member. The person used lots of sarcasm, i asked several times to a manager and he said he had no manager.

Recommended low-cost airline I am frequent flyer with the legacy carriers in Europe and I have had several claims against airlines in the past. My best experience has been with Transavia, who were very easy to get in touch with through WhatsApp - always responding within an hour - and who eventually honored my claim 100 %. My experience flying with Transavia (to/from) Morocco was also good. One of the better low-cost carriers with pleasant and professional staff. I would fly Transavia again without hesitation.