Absolutely the worst experience with a… Absolutely the worst experience with a flight company I’ve ever had. Charging 65$€ for a Hand luggage that fits the specific cm. Never give this trash company money

Recommended low-cost airline I am frequent flyer with the legacy carriers in Europe and I have had several claims against airlines in the past. My best experience has been with Transavia, who were very easy to get in touch with through WhatsApp - always responding within an hour - and who eventually honored my claim 100 %. My experience flying with Transavia (to/from) Morocco was also good. One of the better low-cost carriers with pleasant and professional staff. I would fly Transavia again without hesitation.

hand luggage included With Transavia the hand luggage is included in the tariff. This makes the airline highly competitive. For the same itinerary I would never consider any other airline company

What kind of people are they hiring??? The employee checking our tickets was extremely disrespectful, rude and gave unclear and contradicting instructions. As well as assuming our nationality for some reason?? Don’t even want to get into it. I have never been treated by an airline like trash before, I was kinda shocked and speechless to be honest. I guess it’s needless to say that I’m never using this company again

Easy to buy, hard to do anything else I tried to change a ticket for another date. Did everything 2 days previous to my trip. Received a link to pay for the change, did the whole process. After during the day of my trip I thought bizarre that I didnt received any confirmation email. When calling to transavia call center, was informed that I lost my ticket and the change didnt occured. The person handling the call called a liar, saying that I didnt clicked in the payment link as I said (he didnt implied, literally called me a liar) and after said that I didnt had money to pay for my ticket change. Very bad customer service, felt like dealing with a gang member. The person used lots of sarcasm, i asked several times to a manager and he said he had no manager.