You have what you pay for You have what you pay for: bad service, no food and always late! But it's cheaper.

Easy to buy, hard to do anything else I tried to change a ticket for another date. Did everything 2 days previous to my trip. Received a link to pay for the change, did the whole process. After during the day of my trip I thought bizarre that I didnt received any confirmation email. When calling to transavia call center, was informed that I lost my ticket and the change didnt occured. The person handling the call called a liar, saying that I didnt clicked in the payment link as I said (he didnt implied, literally called me a liar) and after said that I didnt had money to pay for my ticket change. Very bad customer service, felt like dealing with a gang member. The person used lots of sarcasm, i asked several times to a manager and he said he had no manager.

RESERVATION SIMPLE DOMMAGE QUE LES… RESERVATION SIMPLE DOMMAGE QUE LES BAGAGES EN CABINE SOIENT PAYANTS UN COUT SUPPLEMENTAIRE AU PRIX !!!!

I booked a flight to Pisa from… I booked a flight to Pisa from Amsterdam. Outbound and inbound were delayed by more than an hour. The Outbound delay caused me a damage of 61 Euro for picking up my rental car 'Out of Hours'. I requested Transavia for a refund but this was denied. Together with the new carry-on luggage rules this puts Transavia on the same low level as Ryan Air.

hand luggage included With Transavia the hand luggage is included in the tariff. This makes the airline highly competitive. For the same itinerary I would never consider any other airline company