Easy to buy, hard to do anything else I tried to change a ticket for another date. Did everything 2 days previous to my trip. Received a link to pay for the change, did the whole process. After during the day of my trip I thought bizarre that I didnt received any confirmation email. When calling to transavia call center, was informed that I lost my ticket and the change didnt occured. The person handling the call called a liar, saying that I didnt clicked in the payment link as I said (he didnt implied, literally called me a liar) and after said that I didnt had money to pay for my ticket change. Very bad customer service, felt like dealing with a gang member. The person used lots of sarcasm, i asked several times to a manager and he said he had no manager.

hand luggage included With Transavia the hand luggage is included in the tariff. This makes the airline highly competitive. For the same itinerary I would never consider any other airline company

PAs simple Très difficile de comprendre les rapports entre transavia, Air France et Flying blue.... Les miles ok... quid des salons ? quid des bagages supplémentaires... Tout est très, trop vague...

Worst airline ever Worst airline ever, always delaying changing flight operators or even canceling flights. Simply don't fly with this company is the worst by far. Don't pay these guys.

Flight was delayed for 5 hours until… Flight was delayed for 5 hours until they postponed it for next day. Customer service is useless, sistem is not updated regularly... They costed me a lot of time and money, and my cortisol levels has skyrocketed because of how unprofessional and unorganized they are. I would choose Filxbus over them if I had knew, flight from Milan to Rotterdam gonna last longer than bus ride. Really disappointed and stressed. Do not travel with them if you appreciate your mental health.