hand luggage included With Transavia the hand luggage is included in the tariff. This makes the airline highly competitive. For the same itinerary I would never consider any other airline company

RESERVATION SIMPLE DOMMAGE QUE LES… RESERVATION SIMPLE DOMMAGE QUE LES BAGAGES EN CABINE SOIENT PAYANTS UN COUT SUPPLEMENTAIRE AU PRIX !!!!

Transavia becomes Ryanair I was surprised that we cannot have a carry on bagage included in the price as before, only a backpack is allowed. And also they didn’t even allow to have one bag for my baby stuff (diapers, food, etc.) they suggested to put all that in my backpack … in a backpack there is no space for my stuff so imagine if I have to put my baby’s stuff there as well… so disappointed

Easy to buy, hard to do anything else I tried to change a ticket for another date. Did everything 2 days previous to my trip. Received a link to pay for the change, did the whole process. After during the day of my trip I thought bizarre that I didnt received any confirmation email. When calling to transavia call center, was informed that I lost my ticket and the change didnt occured. The person handling the call called a liar, saying that I didnt clicked in the payment link as I said (he didnt implied, literally called me a liar) and after said that I didnt had money to pay for my ticket change. Very bad customer service, felt like dealing with a gang member. The person used lots of sarcasm, i asked several times to a manager and he said he had no manager.

The reservation was easy - Very easy! The reservation was easy. I recently had an airfrance ticket that I could not modify (very frustrating!) So I decided to go with Transavia. Reservation was very easy. Unfortunately I had to modify the flight and was once again able to do it online very easily. I appreciate the simplicity of the process.