Its always clean and neat Its always clean and neat. Always full during my flights but it went well coz I can see its organized. Slow but efficient.

Transavia becomes Ryanair I was surprised that we cannot have a carry on bagage included in the price as before, only a backpack is allowed. And also they didn’t even allow to have one bag for my baby stuff (diapers, food, etc.) they suggested to put all that in my backpack … in a backpack there is no space for my stuff so imagine if I have to put my baby’s stuff there as well… so disappointed

Easy to buy, hard to do anything else I tried to change a ticket for another date. Did everything 2 days previous to my trip. Received a link to pay for the change, did the whole process. After during the day of my trip I thought bizarre that I didnt received any confirmation email. When calling to transavia call center, was informed that I lost my ticket and the change didnt occured. The person handling the call called a liar, saying that I didnt clicked in the payment link as I said (he didnt implied, literally called me a liar) and after said that I didnt had money to pay for my ticket change. Very bad customer service, felt like dealing with a gang member. The person used lots of sarcasm, i asked several times to a manager and he said he had no manager.

Un site internet simple facile… Un site internet simple facile d’utilisation et des prix corrects pour les prestations.

Recommended low-cost airline I am frequent flyer with the legacy carriers in Europe and I have had several claims against airlines in the past. My best experience has been with Transavia, who were very easy to get in touch with through WhatsApp - always responding within an hour - and who eventually honored my claim 100 %. My experience flying with Transavia (to/from) Morocco was also good. One of the better low-cost carriers with pleasant and professional staff. I would fly Transavia again without hesitation.