Ricardo Ferreira
PTSimple and effective booking Simple and effective booking experience, great set of options for reservations, fair pricing and good looking website. Made excited for the plane ride.
Rafael
FREasy to buy, hard to do anything else I tried to change a ticket for another date. Did everything 2 days previous to my trip. Received a link to pay for the change, did the whole process. After during the day of my trip I thought bizarre that I didnt received any confirmation email. When calling to transavia call center, was informed that I lost my ticket and the change didnt occured. The person handling the call called a liar, saying that I didnt clicked in the payment link as I said (he didnt implied, literally called me a liar) and after said that I didnt had money to pay for my ticket change. Very bad customer service, felt like dealing with a gang member. The person used lots of sarcasm, i asked several times to a manager and he said he had no manager.
Marc Venema
NLI booked a flight to Pisa from… I booked a flight to Pisa from Amsterdam. Outbound and inbound were delayed by more than an hour. The Outbound delay caused me a damage of 61 Euro for picking up my rental car 'Out of Hours'. I requested Transavia for a refund but this was denied. Together with the new carry-on luggage rules this puts Transavia on the same low level as Ryan Air.
kostas sahi
NLWorst airline ever Worst airline ever, always delaying changing flight operators or even canceling flights. Simply don't fly with this company is the worst by far. Don't pay these guys.
sharon Claverotte
FRThe reservation was easy - Very easy! The reservation was easy. I recently had an airfrance ticket that I could not modify (very frustrating!) So I decided to go with Transavia. Reservation was very easy. Unfortunately I had to modify the flight and was once again able to do it online very easily. I appreciate the simplicity of the process.