hand luggage included With Transavia the hand luggage is included in the tariff. This makes the airline highly competitive. For the same itinerary I would never consider any other airline company

Absolutely the worst experience with a… Absolutely the worst experience with a flight company I’ve ever had. Charging 65$€ for a Hand luggage that fits the specific cm. Never give this trash company money

Easy to buy, hard to do anything else I tried to change a ticket for another date. Did everything 2 days previous to my trip. Received a link to pay for the change, did the whole process. After during the day of my trip I thought bizarre that I didnt received any confirmation email. When calling to transavia call center, was informed that I lost my ticket and the change didnt occured. The person handling the call called a liar, saying that I didnt clicked in the payment link as I said (he didnt implied, literally called me a liar) and after said that I didnt had money to pay for my ticket change. Very bad customer service, felt like dealing with a gang member. The person used lots of sarcasm, i asked several times to a manager and he said he had no manager.

PAs simple Très difficile de comprendre les rapports entre transavia, Air France et Flying blue.... Les miles ok... quid des salons ? quid des bagages supplémentaires... Tout est très, trop vague...

I booked a flight to Pisa from… I booked a flight to Pisa from Amsterdam. Outbound and inbound were delayed by more than an hour. The Outbound delay caused me a damage of 61 Euro for picking up my rental car 'Out of Hours'. I requested Transavia for a refund but this was denied. Together with the new carry-on luggage rules this puts Transavia on the same low level as Ryan Air.