Lourdes Toledo
USWORSE EXPERIENCE EVER, I WILL TAKE THIS TO MY LAWYER Worse customer service, they don't honor prices, I booked my flight on 5\27\2021 for the amount of $1797.00 and then they told me that i needed to pay $500.00 more?? what a rip off, this is how you do business. and they don't have a supervisor??? I will never NEVER EVER will recommend this site. I hope they read this review because I'm taking legal action if this issue won't get resolved ASAP.
Deborah Toye
USThis company is incompetent This company is incompetent. Nasty customer service, flight changes, price increases. I could go on and on but I think you see where I’m going with this. They should be investigated. Somethings way off with this company. Never again!!!! 😡
M. F.
USWHAT EVER YOU DO PLEASE DO NOT BOOK… WHAT EVER YOU DO PLEASE DO NOT BOOK ANYTHING WITH THEM. I BELIEVE THEY ARE A SCAM AND TAKE YOUR MONEY. WE HAD TO CANCEL OUR FLIGHT DUE TO COVID LAST YEAR AND THEY SAID WE COULD RESCHEDULE FOR THIS YEAR BUT THEY TRIED TO DOUBLE THE COST. WE ASKED FOR OUR MONEY BACK AND ITS BEEN 2+ MONTHS AND WE STILL HAVE NOT RECEIVED OUR REFUND. THEY EITHER GIVE A EXCUSE OR THE LINE IS BUSY WHEN YOU CALL. I WILL DO MY BEST TO MAKE SURE THIS COMPANY IS SHUT DOWN! I ALREADY FORWARDED A COMPLAINT TO THE BBC, I WILL FILE A POLICE REPORT, SUE, THE PREVIOUS PERSON MENTIONED SENDING A COMPLAINT TO AN ATTORNEY GENERAL WHICH SOUNDS LIKE A GOOD IDEA. STAY AWAY FROM THIS COMPANY.
Kirsten McMahan
USTERRIBLE TERRIBLE! DON'T USE A few weeks ago I started looking into flights from Florida to the Washington DC area. I used Booking Buddy like I have several times before. One of their websites to check out was called LookBookFlight. This website had the cheapest plane tickets for what I was looking at. I bought a ticket through them and received a confirmation email. Within a few days I received another email saying that my flight had been cancelled. I tried calling them several times to see why it was cancelled, each time the phone line was busy. They had 4 numbers listed on their website and I called every one with the same result. I tried emailing them too with no response. Luckily they never charged my credit card, but I will never use them again. Total SCAM
GF
USLast year I contacted lookbook to… Last year I contacted lookbook to cancel the flights due to COVID. They cancelled it and gave me a credit. I tried to call them to reschedule our flight but to now avail. The phone line is always busy. “Mike” contacted me originally but has not responded to any emails. I paid almost $5k and have been unable to get my money or even in contact with them.