Reviewing an apartment marketed as executive. The apartment was in need of a total refurbishment, the paintwork throughout was in poor condition, the carpets were marked, the chrome hand rails on the sides of the bath were that old that the chrome had worn off revealing the copper pipe. The hob was in a poor state of repair and was some years old and fused the electrics the first time we tried to use it. The kitchen worktops were chipped and a floor tile had been stuck to one off the worktops presumably to hide a defect. The handles on some of the saucepans were loose, the kitchen was only just adequately stocked. The furniture was old and of poor quality, the armrest covers on the odd armchair were fraying, none of the furniture matched. The entrance hall to the block was grubby and the staircase also grubby showing paintwork that had not been painted for some years. The lift was extremely small and inadequate to get any more than one person and a suitcase in. Both bathrooms needed upgrading from the white wall tiles which must have been on the walls for about thirty years. Doesn't sound very good but for £918 for three night we expected much better When we arrived outside the premises we found that the intercom was not working so we could not make contact with the staff who were inside the premises, instead we had to call them on the telephone to alert them that we had arrived. We reported a fault with the electric hob in the kitchen of our apartment when it blew a fuse on the first night we were there and we're given no feedback as to what had caused the problem or in fact to reassure us that the hob was safe. On the day of our departure we called the reception and asked if it would be possible to call a taxi for us to travel to the railway station and we were told that was not a service they would provide. These three occasions were the only contact we had with the staff at the complex so post them factually to let others decide whether or not that was good service or otherwise. The initial booking procedure was easy and trouble free and the apartment was cleaned to a good standard every day. Despite the fact that it needs a full refurbishment.

We had an okay stay.. but will not return The pictures on the website are very misleading but overall the apartment was okay. The building itself has been remodeled... but they definitely took the cheap route doing so. The beds were very uncomfortable and people were in the courtyard partying late on most nights. No air conditioning, so if you're planning to stay in the summer request a few fans.

Tin pot company masquerading and… Tin pot company masquerading and something more. Spent 24 hours speaking to people online or via phone; couldn't tell me if anywhere was available or not. Kept saying someone would call back but did not. 24 hr online chat was unable to say what apartment was available or not. It's obvious that the it is a call centre and a random chat person, all outsourced and this "company" must be run by a 1-person band. Unprofessional, slow and a waste of my time, listing a bunch of properties which are impossible to book.

I would not give it a star at all I would not give it a star at all, the place had mice , cracked counter tops , curtains that were too long for the windows , loose shelf in the bathroom , along with the mouse traps left around , a very unpleasant stay.

Hertford Court -14 Hertford St The apartment is exceptionally well located near Shepherds Market and a 5 minute walk to Green Park or Hyde Park Corner tube stations. Hertford St is a bit of a cut through and quite noisy, necessitating closing the windows on hot nights or using ear plugs. No aircon, so gets quite warm on hot days (it was near 30 ℃ in London). Consierge was on hand to meet. The apartment suited our needs, was clean and serviced daily. The beds were comfortable and had good linen, however, the overall appearance was a little tatty and could do with a complete facelift. Equally, the furniture was quite tired. The Wifi was intermittant and reception varied from room to room. We would stay in the same area again but possibly not that particular apartment block unless it had been renovated.