Gavin
GBOK, not amazing The apartment was enormous and the staff very friendly. However, the bedroom windows have no curtains, only office type blinds - so the sun wakes you up at 6am in the summer. The windows are also single glazed so if the sun doesn't wake you up, the bin lorries at 6.30am will! Kitchen crockery was a bit old fashioned and could easily have been much better for not a lot of money.
Jaybe07
GBPoor communication Poor communication, misleading information - I selected my apartment from the LSA website and inquired on details. Email communication was painful - lacking details and repeatedly unanswered specific questions, I finally called from California. Not much better. I finally just stopped asking questions. LSA webpage for the apartment building is grossly misleading - highlighting only the penthouse unit and its features, not the majority of the apartments. LSA never provided any additional information on my specific unit so I assumed the detailed list and photos on their site was applicable to all apartments. So many items were not actually in my apartment such as dishwasher, washer/dryer, hairdryer. The general living space wasn't as displayed in the photos. The listed free wifi never worked, for 12 days, and in fact, no internet is available in the unit - free, paid, wired or otherwise. Very frustrating and difficult to work around. LSA was unsympathetic. I will not work with them again.
BL
ITOk middle man, not great Pretty good at responding in a timely manner, but doesn't really help problem solve or track down information - e.g., photos, amenities, etc. Will pass emails back and forth between you and the provider, but doesn't help to clarify your questions or get you what you need. You'll have to do most of the work
Urban Horizon
GBTin pot company masquerading and… Tin pot company masquerading and something more. Spent 24 hours speaking to people online or via phone; couldn't tell me if anywhere was available or not. Kept saying someone would call back but did not. 24 hr online chat was unable to say what apartment was available or not. It's obvious that the it is a call centre and a random chat person, all outsourced and this "company" must be run by a 1-person band. Unprofessional, slow and a waste of my time, listing a bunch of properties which are impossible to book.
Jonny
GBDated accommodation Kitchen was useless, shower weak, and overall upkeep was poor