Dated accommodation Kitchen was useless, shower weak, and overall upkeep was poor

Great location Great location, walking to a lot of London attractions, very comfortable beds, good space. It could use some update to carpet (maybe hard wood floor), and maybe some charming pictures around. Also the hot water in the bathroom shower was mostly cold.

Booking Booking - The booking staff was not cooperative and even though we had requested an early checking and the apartment was available for early check-in (confirmed by maintenance staff) they didn't even inform the maintenance staff. Just shows lack of empathy to the customer. Apartment - Very good location. The apartment was spacious. No lifts and hence not good if you have lots of luggage or kids. The apartment seems very old and wasn't well lighted with very basic furnishings. The kitchen appliances were very dated and the floor creaked and was coming off from corners.

Hertford Court -14 Hertford St The apartment is exceptionally well located near Shepherds Market and a 5 minute walk to Green Park or Hyde Park Corner tube stations. Hertford St is a bit of a cut through and quite noisy, necessitating closing the windows on hot nights or using ear plugs. No aircon, so gets quite warm on hot days (it was near 30 ℃ in London). Consierge was on hand to meet. The apartment suited our needs, was clean and serviced daily. The beds were comfortable and had good linen, however, the overall appearance was a little tatty and could do with a complete facelift. Equally, the furniture was quite tired. The Wifi was intermittant and reception varied from room to room. We would stay in the same area again but possibly not that particular apartment block unless it had been renovated.

Noisy & Hot!! Unfortunately we did not have a good experience in this apartment! The first night was horrible. We have never been in a noisier spot from bars and street noise and garbage trucks, even with the windows closed (which was not an option as it was stifling in here) the noise was unbearable. To add to the discomfort the beds are like rocks. My husband has a bad hip and there is absolutely no support. Lastly we had a note saying that repair people needed access to the apartment all day which made us nervous to leave our belongings as there is no safe. I would not recommend this place to anyone.