Disgusting! I stayed at 50 Hans place. Once they take your money you are in terrible hands ! Advertisement of a newly refurbished appartment. Reality : Broken down wardrobes. Old beds Pillows terribly old and disgusting Bed sheets and towels old with holes. Bathroom old and broken down constant leak. Shower fell on my son with a huge bruise. Old broken doors Allergies from the bed Daily emails . They dont care as long as they have your money. They search to trap the next customer.

Poor communication Poor communication, misleading information - I selected my apartment from the LSA website and inquired on details. Email communication was painful - lacking details and repeatedly unanswered specific questions, I finally called from California. Not much better. I finally just stopped asking questions. LSA webpage for the apartment building is grossly misleading - highlighting only the penthouse unit and its features, not the majority of the apartments. LSA never provided any additional information on my specific unit so I assumed the detailed list and photos on their site was applicable to all apartments. So many items were not actually in my apartment such as dishwasher, washer/dryer, hairdryer. The general living space wasn't as displayed in the photos. The listed free wifi never worked, for 12 days, and in fact, no internet is available in the unit - free, paid, wired or otherwise. Very frustrating and difficult to work around. LSA was unsympathetic. I will not work with them again.

Avoid like the plague Made a booking back in September for this coming weekend, payment was taken on 13th April. Today I receive a phone call from the company to explain there was a problem with the property and it would not be available but there is 4 other options that they will send through to me and I could choose at no extra cost. Although I was annoyed I agreed to look at the different properties and I was assured these would be sent over to me through booking.com within the hour. They also guaranteed me that I still had my booking. Within 5 minutes of coming off the phone I got a notification from booking.com to say my reservation had been cancelled by me and they would do their best to get my funds back. They have never sent me any options. I have tried ringing the company over 50 times now to try and sort this, I have left voicmails, messaged them through booking.com and used their live chat and I have been ignored. I now have 2 days to find alternative accommodation which will cost me more than what I originally paid and I am already out of pocket by £220 that they have taken. An absolute shambles of a company, who do not deserve any customers. Avoid like the plague!!

Tin pot company masquerading and… Tin pot company masquerading and something more. Spent 24 hours speaking to people online or via phone; couldn't tell me if anywhere was available or not. Kept saying someone would call back but did not. 24 hr online chat was unable to say what apartment was available or not. It's obvious that the it is a call centre and a random chat person, all outsourced and this "company" must be run by a 1-person band. Unprofessional, slow and a waste of my time, listing a bunch of properties which are impossible to book.

Noisy & Hot!! Unfortunately we did not have a good experience in this apartment! The first night was horrible. We have never been in a noisier spot from bars and street noise and garbage trucks, even with the windows closed (which was not an option as it was stifling in here) the noise was unbearable. To add to the discomfort the beds are like rocks. My husband has a bad hip and there is absolutely no support. Lastly we had a note saying that repair people needed access to the apartment all day which made us nervous to leave our belongings as there is no safe. I would not recommend this place to anyone.