I would not give it a star at all I would not give it a star at all, the place had mice , cracked counter tops , curtains that were too long for the windows , loose shelf in the bathroom , along with the mouse traps left around , a very unpleasant stay.

Towels were dirty -

Moved us to another apartment with a … Moved us to another apartment with a bad exuse. Charged us double, got refunded after a week

OK, not amazing The apartment was enormous and the staff very friendly. However, the bedroom windows have no curtains, only office type blinds - so the sun wakes you up at 6am in the summer. The windows are also single glazed so if the sun doesn't wake you up, the bin lorries at 6.30am will! Kitchen crockery was a bit old fashioned and could easily have been much better for not a lot of money.

Hertford Court -14 Hertford St The apartment is exceptionally well located near Shepherds Market and a 5 minute walk to Green Park or Hyde Park Corner tube stations. Hertford St is a bit of a cut through and quite noisy, necessitating closing the windows on hot nights or using ear plugs. No aircon, so gets quite warm on hot days (it was near 30 ℃ in London). Consierge was on hand to meet. The apartment suited our needs, was clean and serviced daily. The beds were comfortable and had good linen, however, the overall appearance was a little tatty and could do with a complete facelift. Equally, the furniture was quite tired. The Wifi was intermittant and reception varied from room to room. We would stay in the same area again but possibly not that particular apartment block unless it had been renovated.