Moved us to another apartment with a … Moved us to another apartment with a bad exuse. Charged us double, got refunded after a week

Great location Great location, walking to a lot of London attractions, very comfortable beds, good space. It could use some update to carpet (maybe hard wood floor), and maybe some charming pictures around. Also the hot water in the bathroom shower was mostly cold.

London City Stay Extremely well located 2 bedroom flat in a vibrant part of the City Centre near Shopping and transportation. Carpets are old, stained and torn, they need to be replaced and windows overlooking James Street need to be sound proofed due to the presence of numerous restaurants spilling out into the Street till the wee hours. Kitchen is well equipped and adequate hot water in bathrooms. Generally an average experience that could well have been a five star experience.

Booking Booking - The booking staff was not cooperative and even though we had requested an early checking and the apartment was available for early check-in (confirmed by maintenance staff) they didn't even inform the maintenance staff. Just shows lack of empathy to the customer. Apartment - Very good location. The apartment was spacious. No lifts and hence not good if you have lots of luggage or kids. The apartment seems very old and wasn't well lighted with very basic furnishings. The kitchen appliances were very dated and the floor creaked and was coming off from corners.

Towels were dirty -