Moved us to another apartment with a … Moved us to another apartment with a bad exuse. Charged us double, got refunded after a week

OK, not amazing The apartment was enormous and the staff very friendly. However, the bedroom windows have no curtains, only office type blinds - so the sun wakes you up at 6am in the summer. The windows are also single glazed so if the sun doesn't wake you up, the bin lorries at 6.30am will! Kitchen crockery was a bit old fashioned and could easily have been much better for not a lot of money.

Average. Our stay in London in a studioappartement booked from Londonservicedepartements was an average experience, but the location was good.

Dated accommodation Kitchen was useless, shower weak, and overall upkeep was poor

Reviewing an apartment marketed as executive. The apartment was in need of a total refurbishment, the paintwork throughout was in poor condition, the carpets were marked, the chrome hand rails on the sides of the bath were that old that the chrome had worn off revealing the copper pipe. The hob was in a poor state of repair and was some years old and fused the electrics the first time we tried to use it. The kitchen worktops were chipped and a floor tile had been stuck to one off the worktops presumably to hide a defect. The handles on some of the saucepans were loose, the kitchen was only just adequately stocked. The furniture was old and of poor quality, the armrest covers on the odd armchair were fraying, none of the furniture matched. The entrance hall to the block was grubby and the staircase also grubby showing paintwork that had not been painted for some years. The lift was extremely small and inadequate to get any more than one person and a suitcase in. Both bathrooms needed upgrading from the white wall tiles which must have been on the walls for about thirty years. Doesn't sound very good but for £918 for three night we expected much better When we arrived outside the premises we found that the intercom was not working so we could not make contact with the staff who were inside the premises, instead we had to call them on the telephone to alert them that we had arrived. We reported a fault with the electric hob in the kitchen of our apartment when it blew a fuse on the first night we were there and we're given no feedback as to what had caused the problem or in fact to reassure us that the hob was safe. On the day of our departure we called the reception and asked if it would be possible to call a taxi for us to travel to the railway station and we were told that was not a service they would provide. These three occasions were the only contact we had with the staff at the complex so post them factually to let others decide whether or not that was good service or otherwise. The initial booking procedure was easy and trouble free and the apartment was cleaned to a good standard every day. Despite the fact that it needs a full refurbishment.