I would not give it a star at all I would not give it a star at all, the place had mice , cracked counter tops , curtains that were too long for the windows , loose shelf in the bathroom , along with the mouse traps left around , a very unpleasant stay.

Tin pot company masquerading and… Tin pot company masquerading and something more. Spent 24 hours speaking to people online or via phone; couldn't tell me if anywhere was available or not. Kept saying someone would call back but did not. 24 hr online chat was unable to say what apartment was available or not. It's obvious that the it is a call centre and a random chat person, all outsourced and this "company" must be run by a 1-person band. Unprofessional, slow and a waste of my time, listing a bunch of properties which are impossible to book.

Booking Booking - The booking staff was not cooperative and even though we had requested an early checking and the apartment was available for early check-in (confirmed by maintenance staff) they didn't even inform the maintenance staff. Just shows lack of empathy to the customer. Apartment - Very good location. The apartment was spacious. No lifts and hence not good if you have lots of luggage or kids. The apartment seems very old and wasn't well lighted with very basic furnishings. The kitchen appliances were very dated and the floor creaked and was coming off from corners.

Avoid like the plague Made a booking back in September for this coming weekend, payment was taken on 13th April. Today I receive a phone call from the company to explain there was a problem with the property and it would not be available but there is 4 other options that they will send through to me and I could choose at no extra cost. Although I was annoyed I agreed to look at the different properties and I was assured these would be sent over to me through booking.com within the hour. They also guaranteed me that I still had my booking. Within 5 minutes of coming off the phone I got a notification from booking.com to say my reservation had been cancelled by me and they would do their best to get my funds back. They have never sent me any options. I have tried ringing the company over 50 times now to try and sort this, I have left voicmails, messaged them through booking.com and used their live chat and I have been ignored. I now have 2 days to find alternative accommodation which will cost me more than what I originally paid and I am already out of pocket by £220 that they have taken. An absolute shambles of a company, who do not deserve any customers. Avoid like the plague!!

Great location Great location, walking to a lot of London attractions, very comfortable beds, good space. It could use some update to carpet (maybe hard wood floor), and maybe some charming pictures around. Also the hot water in the bathroom shower was mostly cold.