Moved us to another apartment with a … Moved us to another apartment with a bad exuse. Charged us double, got refunded after a week

Dated accommodation Kitchen was useless, shower weak, and overall upkeep was poor

Towels were dirty -

Booking Booking - The booking staff was not cooperative and even though we had requested an early checking and the apartment was available for early check-in (confirmed by maintenance staff) they didn't even inform the maintenance staff. Just shows lack of empathy to the customer. Apartment - Very good location. The apartment was spacious. No lifts and hence not good if you have lots of luggage or kids. The apartment seems very old and wasn't well lighted with very basic furnishings. The kitchen appliances were very dated and the floor creaked and was coming off from corners.

Average. Our stay in London in a studioappartement booked from Londonservicedepartements was an average experience, but the location was good.