OK, not amazing The apartment was enormous and the staff very friendly. However, the bedroom windows have no curtains, only office type blinds - so the sun wakes you up at 6am in the summer. The windows are also single glazed so if the sun doesn't wake you up, the bin lorries at 6.30am will! Kitchen crockery was a bit old fashioned and could easily have been much better for not a lot of money.

Moved us to another apartment with a … Moved us to another apartment with a bad exuse. Charged us double, got refunded after a week

Hertford Court -14 Hertford St The apartment is exceptionally well located near Shepherds Market and a 5 minute walk to Green Park or Hyde Park Corner tube stations. Hertford St is a bit of a cut through and quite noisy, necessitating closing the windows on hot nights or using ear plugs. No aircon, so gets quite warm on hot days (it was near 30 ℃ in London). Consierge was on hand to meet. The apartment suited our needs, was clean and serviced daily. The beds were comfortable and had good linen, however, the overall appearance was a little tatty and could do with a complete facelift. Equally, the furniture was quite tired. The Wifi was intermittant and reception varied from room to room. We would stay in the same area again but possibly not that particular apartment block unless it had been renovated.

Great location Great location, walking to a lot of London attractions, very comfortable beds, good space. It could use some update to carpet (maybe hard wood floor), and maybe some charming pictures around. Also the hot water in the bathroom shower was mostly cold.

Tin pot company masquerading and… Tin pot company masquerading and something more. Spent 24 hours speaking to people online or via phone; couldn't tell me if anywhere was available or not. Kept saying someone would call back but did not. 24 hr online chat was unable to say what apartment was available or not. It's obvious that the it is a call centre and a random chat person, all outsourced and this "company" must be run by a 1-person band. Unprofessional, slow and a waste of my time, listing a bunch of properties which are impossible to book.