UTO vacation canceled twice my tour to… UTO vacation canceled twice my tour to china and Thailand,they do not make refunds,all the tours that they are offering are extremely expensive,while I just spent a week in Madrid and Barcelona,for a$1.000 dollars,UTO are offering 6 days in Barcelona for over $6.500 dollars

UTO exceeded our expectations UTO is a great company to work with. The vacation packages offer variety and options that fit any budget. Customer service support is professional and top notch especially in today's world. Speaking to a live person who was willing to help- priceless!!. Can't wait to book our next trip!

we had great experience in Thailand just finished my first UTO tour in Thailand. the hotel is well addressed, and communion with UTO was easy before and during the trip (main office and the Thai local guide) FB messages or WhatsApp usually replied to my questions within 48 hours. I was very skeptical at first because of some of the negative reviews. I used to work in the travel industry. UTO does run tours very differently than most US-based tour companies. however, it may be the reason why sometimes they can offer these unbelievable deals. their tour policy is very strict, not very flexible. my advice is ~ READ READ READ the fine print before you book. looking forward to my 2nd China/Japan tour

If I could give a ZERO it would go to… If I could give a ZERO it would go to this company. It is the worst on so many levels. Shady business and you know you are hitting a nerve when a representative of the company calls and tells you "to do the right thing" and take down a negative review. We gave up as and lost our money as we did not trust travelling with them. (UTO-Ugly Travel Organization)

UTO IS A SCAM UTO IS A SCAM. They have terrible service. Don't communicate about your tour. Put you on hold for hours. Don't refund or return ANY money. If they over credit it can only be used at a limited time and con only be used on expensive tour. On our 3rd try at using credit WITH UTO we purchase a Turkey tour. By the end it cost twice as much as advertised and we were out $500 for a canceled air balloon ride. Save your money and your time and go with a trustworthy company.