I was charged by a motel that I had… I was charged by a motel that I had booked, and then cancelled within an hour, which was months before cancellation time ran out. When I reported it, they requested evidence, which I sent. I continued to be asked for more information which again I sent and then they just started over with the same emails. i never received my money back. The company is not to be trusted!

Trip cancelled with no refund This company is horrible. Trip cancelled BY THEM in early march. This was before the travel bans become active. Instead of allowing their customers to reach out to them, they kept everyones money, fired employees and diconnected their phone lines.Website and email stated bookit will not be issuing refunds AND told us to contact our card company for help. Put in a transaction dispute with our bank. Over 2 months later bookit responds to the dispute stating they refunded our money. The bank shows no record of a refund. They are trying to blame COVID for the cancels. Honest companies DO NOT leave their customers high and dry with no contact. Do not book with this company. We have used them previously with no issues. DO NOT BECOME THEIR NEXT VICTIMS!

SCAM SCAM SCAM Bookit said they halted operations in March 2020 due to Covid-19 and canceled alot of reservations including mine. I am am currently fighting to have the money I paid refunded by my credit card company. Bookit com stated they were unable to process refunds and still have yet to do so for the thousands of people they scammed. DO NOT USE THIS COMPANY.

Bookit.com are Thieves! If I could, I would give negative stars ro this scamming, thieving company! I paid in full for a vacation package to Bookit.com. They canceled my vacation kept my money and basically ghosted everyone that had packages through them. They then reflected that they credited everyone back their payments which is a flat out lie! Myself and the overt 2000 other impacted people have been fighting for 3 months tying to recover our money from our credit card companies! Some folks were left stranded during their vacations having to pay again because Bookit did not pay! Horrible!

Company is a Scam...Stay Away I honestly have no idea why this place got any great reviews. Bookit.com cancelled my almost 7,000 USD vacation to Jamaica and told me to take it up with my credit card company because they are not issuing refunds. I disputed my claim and Bookit had the nerve to rebill me (fight the dispute) saying they issued me a credit, which is complete horse manure. This company is a scam. Save yourself the anguish and stay far far away from this company!!!!!