This company is horrible…Finlaws should be in jail This company is nothing but a horrible family run business that promises to offer a “flexible pay delay payment plan” for your dream vacation, when they in turn take those payments, but never actually pay the airline or the resort. They cancel your booking and then send you back to your credit card company to dispute the charges. This takes months and months and they fight it! So many times the consumer is out both the trip and the money paid to BookIt! How in the world this business is not shut down and the Finlaw family is not yet behind bars is baffling to me!

Do not use site or affiliated sites Since covid 19 please search bookits response to virus. Or ‘scammed by Bookit.com’ on Facebook. Stranded hundreds on customer who were on vacation and then forced them to pay twice, had not refunded over 2,500 customers yet, went mia when needed.

Good service Good service, fast responses from customer support!

Scammed by Bookit.com They Shut down their business and took our money.We booked a trip and they cancelled it, we received no credit no refund and they have the nerve to not answer the phones. They claim it’s Covid-19, but back open and taking reservations for future trips. No return calls, customer service workers are limited and they computers have no information on helping us with our booking. They ruin a family vacation and caused more pain to my family than Covid-19 did.

I would giveBookIt.com 0 stars if… I would giveBookIt.com 0 stars if possible. This company is a SCAM! Worst customer service! They have recently stolen thousands and a thousands of dollars from customers after cancelling trips and leaving no means for communication with the company and NO REFUNDS! They recently left hundreds of travelers stranded without payment to their hotels therefore having to pay double. I won’t use them EVER again.