I was charged by a motel that I had… I was charged by a motel that I had booked, and then cancelled within an hour, which was months before cancellation time ran out. When I reported it, they requested evidence, which I sent. I continued to be asked for more information which again I sent and then they just started over with the same emails. i never received my money back. The company is not to be trusted!

These people are absolute criminals!!! These people are absolute criminals!!!! DO NOT USE THEM. They stole money from thousands of people. We booked our trip through bookit in March 17th for the end of August. On March 21st bookit cancelled our trip and sent us an email indicating we would not receive a refund. They even had the nerve to update our trip itinerary to make it look like they refunded us when they did. THEY SHOULD GO TO PRISON FOR DELIBERATELY STEALING MONEY!!! DISGUSTING!!!

Good service Good service, fast responses from customer support!

Scammed by Bookit.com They Shut down their business and took our money.We booked a trip and they cancelled it, we received no credit no refund and they have the nerve to not answer the phones. They claim it’s Covid-19, but back open and taking reservations for future trips. No return calls, customer service workers are limited and they computers have no information on helping us with our booking. They ruin a family vacation and caused more pain to my family than Covid-19 did.

SCAM SCAM SCAM Bookit said they halted operations in March 2020 due to Covid-19 and canceled alot of reservations including mine. I am am currently fighting to have the money I paid refunded by my credit card company. Bookit com stated they were unable to process refunds and still have yet to do so for the thousands of people they scammed. DO NOT USE THIS COMPANY.