Never Again During Covid, Like everyone else bookit told us to recoup our money with the bank we paid with rather than giving out refunds. To top it off when we needed to talk to someone about our vacation we got a popup stating they are closed and basically go pound sand. Never will use again. Bad customer service and bad experience.

BookIt steals your money If I could, I would give less than 1 star. This company robbed thousands of families and individuals. They took money away during a pandemic and committed fraud by not providing the services people paid in advance for. This company needs to reimburse everyone they stole from and close their doors permanently. The owners are selfish individuals who should never run a business!

My trip was canceled by Bookit 60 My trip was canceled by Bookit 60, plus days ago and I am still waiting on my refund. I had other trips to be canceled I have received my refund already. Not a Happy Camper right now! Will I used Bookit in the future will see..

I would giveBookIt.com 0 stars if… I would giveBookIt.com 0 stars if possible. This company is a SCAM! Worst customer service! They have recently stolen thousands and a thousands of dollars from customers after cancelling trips and leaving no means for communication with the company and NO REFUNDS! They recently left hundreds of travelers stranded without payment to their hotels therefore having to pay double. I won’t use them EVER again.

Horrible, use anyone but bookit Horrible, bookit cancelled trip! They cancelled flight and hotel and never refunded money!! Still battling banks and credit cards for refunds! Terrible customer service, stranded people at hotels and internationally. Have stolen millions of peoples hard earned money! Don’t use BookIt