I would giveBookIt.com 0 stars if… I would giveBookIt.com 0 stars if possible. This company is a SCAM! Worst customer service! They have recently stolen thousands and a thousands of dollars from customers after cancelling trips and leaving no means for communication with the company and NO REFUNDS! They recently left hundreds of travelers stranded without payment to their hotels therefore having to pay double. I won’t use them EVER again.

FRAUDS IN THE TRAVEL INDUSTRY The most Deplorable Service in the industry of travel! BEWARE***************WATCHOUT*********************FRAUDS*******************************(SCAMMERS************* BOOKED with them through them with all confirmation monies and card paid showed up to no rooms for my family vacation in destin Florida at the Hilton H2 suites. No booking, no rooms no confirmation. Most hotels will now tell you they have zero correlation with bookit.com

This company is horrible…Finlaws should be in jail This company is nothing but a horrible family run business that promises to offer a “flexible pay delay payment plan” for your dream vacation, when they in turn take those payments, but never actually pay the airline or the resort. They cancel your booking and then send you back to your credit card company to dispute the charges. This takes months and months and they fight it! So many times the consumer is out both the trip and the money paid to BookIt! How in the world this business is not shut down and the Finlaw family is not yet behind bars is baffling to me!

Company is a Scam...Stay Away I honestly have no idea why this place got any great reviews. Bookit.com cancelled my almost 7,000 USD vacation to Jamaica and told me to take it up with my credit card company because they are not issuing refunds. I disputed my claim and Bookit had the nerve to rebill me (fight the dispute) saying they issued me a credit, which is complete horse manure. This company is a scam. Save yourself the anguish and stay far far away from this company!!!!!

This company is a scam You have got to be kidding me they stole hundreds of thousands of people’s money and blamed Covid for their poor business decisions.. 100s left stranded at resorts with their hotels not paid for.. Resorts demanding payment before they could leave.. This company stole tons of people’s hard earned money and ruined people’s memories