Never Again During Covid, Like everyone else bookit told us to recoup our money with the bank we paid with rather than giving out refunds. To top it off when we needed to talk to someone about our vacation we got a popup stating they are closed and basically go pound sand. Never will use again. Bad customer service and bad experience.

Horrible, use anyone but bookit Horrible, bookit cancelled trip! They cancelled flight and hotel and never refunded money!! Still battling banks and credit cards for refunds! Terrible customer service, stranded people at hotels and internationally. Have stolen millions of peoples hard earned money! Don’t use BookIt

Was anyone successful with getting… Was anyone successful with getting there monies back from Florida attorney general.....They claim 1000s of people received refunds after they went after BOOKIT. I never got my monies back and should have been one of the claims and because I did not submit my proofs of purchase in a timely fashion I lost almost 700. This is not fair and I cant wait until my attorney calls me back.

This company is a scam You have got to be kidding me they stole hundreds of thousands of people’s money and blamed Covid for their poor business decisions.. 100s left stranded at resorts with their hotels not paid for.. Resorts demanding payment before they could leave.. This company stole tons of people’s hard earned money and ruined people’s memories

I was charged by a motel that I had… I was charged by a motel that I had booked, and then cancelled within an hour, which was months before cancellation time ran out. When I reported it, they requested evidence, which I sent. I continued to be asked for more information which again I sent and then they just started over with the same emails. i never received my money back. The company is not to be trusted!