Company is a Scam...Stay Away I honestly have no idea why this place got any great reviews. Bookit.com cancelled my almost 7,000 USD vacation to Jamaica and told me to take it up with my credit card company because they are not issuing refunds. I disputed my claim and Bookit had the nerve to rebill me (fight the dispute) saying they issued me a credit, which is complete horse manure. This company is a scam. Save yourself the anguish and stay far far away from this company!!!!!

Trip cancelled with no refund This company is horrible. Trip cancelled BY THEM in early march. This was before the travel bans become active. Instead of allowing their customers to reach out to them, they kept everyones money, fired employees and diconnected their phone lines.Website and email stated bookit will not be issuing refunds AND told us to contact our card company for help. Put in a transaction dispute with our bank. Over 2 months later bookit responds to the dispute stating they refunded our money. The bank shows no record of a refund. They are trying to blame COVID for the cancels. Honest companies DO NOT leave their customers high and dry with no contact. Do not book with this company. We have used them previously with no issues. DO NOT BECOME THEIR NEXT VICTIMS!

Never Again During Covid, Like everyone else bookit told us to recoup our money with the bank we paid with rather than giving out refunds. To top it off when we needed to talk to someone about our vacation we got a popup stating they are closed and basically go pound sand. Never will use again. Bad customer service and bad experience.

Booked my vacation with book it...had… Booked my vacation with book it...had never used their services and I can honestly say that it was very easy and convenient. Prices were very competitive compared to other sites....I shall return to book again!!!

These people are absolute criminals!!! These people are absolute criminals!!!! DO NOT USE THEM. They stole money from thousands of people. We booked our trip through bookit in March 17th for the end of August. On March 21st bookit cancelled our trip and sent us an email indicating we would not receive a refund. They even had the nerve to update our trip itinerary to make it look like they refunded us when they did. THEY SHOULD GO TO PRISON FOR DELIBERATELY STEALING MONEY!!! DISGUSTING!!!