Booked my vacation with book it...had… Booked my vacation with book it...had never used their services and I can honestly say that it was very easy and convenient. Prices were very competitive compared to other sites....I shall return to book again!!!

Never Again During Covid, Like everyone else bookit told us to recoup our money with the bank we paid with rather than giving out refunds. To top it off when we needed to talk to someone about our vacation we got a popup stating they are closed and basically go pound sand. Never will use again. Bad customer service and bad experience.

Do not use site or affiliated sites Since covid 19 please search bookits response to virus. Or ‘scammed by Bookit.com’ on Facebook. Stranded hundreds on customer who were on vacation and then forced them to pay twice, had not refunded over 2,500 customers yet, went mia when needed.

I was charged by a motel that I had… I was charged by a motel that I had booked, and then cancelled within an hour, which was months before cancellation time ran out. When I reported it, they requested evidence, which I sent. I continued to be asked for more information which again I sent and then they just started over with the same emails. i never received my money back. The company is not to be trusted!

This company is horrible…Finlaws should be in jail This company is nothing but a horrible family run business that promises to offer a “flexible pay delay payment plan” for your dream vacation, when they in turn take those payments, but never actually pay the airline or the resort. They cancel your booking and then send you back to your credit card company to dispute the charges. This takes months and months and they fight it! So many times the consumer is out both the trip and the money paid to BookIt! How in the world this business is not shut down and the Finlaw family is not yet behind bars is baffling to me!