Horrible, use anyone but bookit Horrible, bookit cancelled trip! They cancelled flight and hotel and never refunded money!! Still battling banks and credit cards for refunds! Terrible customer service, stranded people at hotels and internationally. Have stolen millions of peoples hard earned money! Don’t use BookIt

I was charged by a motel that I had… I was charged by a motel that I had booked, and then cancelled within an hour, which was months before cancellation time ran out. When I reported it, they requested evidence, which I sent. I continued to be asked for more information which again I sent and then they just started over with the same emails. i never received my money back. The company is not to be trusted!

SCAM SCAM SCAM Bookit said they halted operations in March 2020 due to Covid-19 and canceled alot of reservations including mine. I am am currently fighting to have the money I paid refunded by my credit card company. Bookit com stated they were unable to process refunds and still have yet to do so for the thousands of people they scammed. DO NOT USE THIS COMPANY.

This company is horrible…Finlaws should be in jail This company is nothing but a horrible family run business that promises to offer a “flexible pay delay payment plan” for your dream vacation, when they in turn take those payments, but never actually pay the airline or the resort. They cancel your booking and then send you back to your credit card company to dispute the charges. This takes months and months and they fight it! So many times the consumer is out both the trip and the money paid to BookIt! How in the world this business is not shut down and the Finlaw family is not yet behind bars is baffling to me!

Do not use site or affiliated sites Since covid 19 please search bookits response to virus. Or ‘scammed by Bookit.com’ on Facebook. Stranded hundreds on customer who were on vacation and then forced them to pay twice, had not refunded over 2,500 customers yet, went mia when needed.