Milton Evans 1
GBMy trip was canceled by Bookit 60 My trip was canceled by Bookit 60, plus days ago and I am still waiting on my refund. I had other trips to be canceled I have received my refund already. Not a Happy Camper right now! Will I used Bookit in the future will see..
Margaret P
GBNot What You Think! Book It tried to keep my vacation money by using CIVID-19 even though they just closed down the site and directed those the cancelled to contact their credit card or bank Look up Scammed by Bookit Facebook page with over 1,500+ and counting trying to recover their money!
Ashley
GBTrip cancelled with no refund This company is horrible. Trip cancelled BY THEM in early march. This was before the travel bans become active. Instead of allowing their customers to reach out to them, they kept everyones money, fired employees and diconnected their phone lines.Website and email stated bookit will not be issuing refunds AND told us to contact our card company for help. Put in a transaction dispute with our bank. Over 2 months later bookit responds to the dispute stating they refunded our money. The bank shows no record of a refund. They are trying to blame COVID for the cancels. Honest companies DO NOT leave their customers high and dry with no contact. Do not book with this company. We have used them previously with no issues. DO NOT BECOME THEIR NEXT VICTIMS!
Samantha Pocha
CADo not use site or affiliated sites Since covid 19 please search bookits response to virus. Or ‘scammed by Bookit.com’ on Facebook. Stranded hundreds on customer who were on vacation and then forced them to pay twice, had not refunded over 2,500 customers yet, went mia when needed.
Chris
GBNever Again During Covid, Like everyone else bookit told us to recoup our money with the bank we paid with rather than giving out refunds. To top it off when we needed to talk to someone about our vacation we got a popup stating they are closed and basically go pound sand. Never will use again. Bad customer service and bad experience.