I was charged by a motel that I had… I was charged by a motel that I had booked, and then cancelled within an hour, which was months before cancellation time ran out. When I reported it, they requested evidence, which I sent. I continued to be asked for more information which again I sent and then they just started over with the same emails. i never received my money back. The company is not to be trusted!

These people are absolute criminals!!! These people are absolute criminals!!!! DO NOT USE THEM. They stole money from thousands of people. We booked our trip through bookit in March 17th for the end of August. On March 21st bookit cancelled our trip and sent us an email indicating we would not receive a refund. They even had the nerve to update our trip itinerary to make it look like they refunded us when they did. THEY SHOULD GO TO PRISON FOR DELIBERATELY STEALING MONEY!!! DISGUSTING!!!

My trip was canceled by Bookit 60 My trip was canceled by Bookit 60, plus days ago and I am still waiting on my refund. I had other trips to be canceled I have received my refund already. Not a Happy Camper right now! Will I used Bookit in the future will see..

Bookit.com are Thieves! If I could, I would give negative stars ro this scamming, thieving company! I paid in full for a vacation package to Bookit.com. They canceled my vacation kept my money and basically ghosted everyone that had packages through them. They then reflected that they credited everyone back their payments which is a flat out lie! Myself and the overt 2000 other impacted people have been fighting for 3 months tying to recover our money from our credit card companies! Some folks were left stranded during their vacations having to pay again because Bookit did not pay! Horrible!

This company is horrible…Finlaws should be in jail This company is nothing but a horrible family run business that promises to offer a “flexible pay delay payment plan” for your dream vacation, when they in turn take those payments, but never actually pay the airline or the resort. They cancel your booking and then send you back to your credit card company to dispute the charges. This takes months and months and they fight it! So many times the consumer is out both the trip and the money paid to BookIt! How in the world this business is not shut down and the Finlaw family is not yet behind bars is baffling to me!