Scammed by Bookit.com They Shut down their business and took our money.We booked a trip and they cancelled it, we received no credit no refund and they have the nerve to not answer the phones. They claim it’s Covid-19, but back open and taking reservations for future trips. No return calls, customer service workers are limited and they computers have no information on helping us with our booking. They ruin a family vacation and caused more pain to my family than Covid-19 did.

Do not use site or affiliated sites Since covid 19 please search bookits response to virus. Or ‘scammed by Bookit.com’ on Facebook. Stranded hundreds on customer who were on vacation and then forced them to pay twice, had not refunded over 2,500 customers yet, went mia when needed.

Not What You Think! Book It tried to keep my vacation money by using CIVID-19 even though they just closed down the site and directed those the cancelled to contact their credit card or bank Look up Scammed by Bookit Facebook page with over 1,500+ and counting trying to recover their money!

Never Again During Covid, Like everyone else bookit told us to recoup our money with the bank we paid with rather than giving out refunds. To top it off when we needed to talk to someone about our vacation we got a popup stating they are closed and basically go pound sand. Never will use again. Bad customer service and bad experience.

These people are absolute criminals!!! These people are absolute criminals!!!! DO NOT USE THEM. They stole money from thousands of people. We booked our trip through bookit in March 17th for the end of August. On March 21st bookit cancelled our trip and sent us an email indicating we would not receive a refund. They even had the nerve to update our trip itinerary to make it look like they refunded us when they did. THEY SHOULD GO TO PRISON FOR DELIBERATELY STEALING MONEY!!! DISGUSTING!!!