David Wishaw
GBThis company is a scam You have got to be kidding me they stole hundreds of thousands of people’s money and blamed Covid for their poor business decisions.. 100s left stranded at resorts with their hotels not paid for.. Resorts demanding payment before they could leave.. This company stole tons of people’s hard earned money and ruined people’s memories
Milton Evans 1
GBMy trip was canceled by Bookit 60 My trip was canceled by Bookit 60, plus days ago and I am still waiting on my refund. I had other trips to be canceled I have received my refund already. Not a Happy Camper right now! Will I used Bookit in the future will see..
Marco Schwiegel
CHGood service Good service, fast responses from customer support!
Ashley
GBTrip cancelled with no refund This company is horrible. Trip cancelled BY THEM in early march. This was before the travel bans become active. Instead of allowing their customers to reach out to them, they kept everyones money, fired employees and diconnected their phone lines.Website and email stated bookit will not be issuing refunds AND told us to contact our card company for help. Put in a transaction dispute with our bank. Over 2 months later bookit responds to the dispute stating they refunded our money. The bank shows no record of a refund. They are trying to blame COVID for the cancels. Honest companies DO NOT leave their customers high and dry with no contact. Do not book with this company. We have used them previously with no issues. DO NOT BECOME THEIR NEXT VICTIMS!
Chris
GBNever Again During Covid, Like everyone else bookit told us to recoup our money with the bank we paid with rather than giving out refunds. To top it off when we needed to talk to someone about our vacation we got a popup stating they are closed and basically go pound sand. Never will use again. Bad customer service and bad experience.