Company is a Scam...Stay Away I honestly have no idea why this place got any great reviews. Bookit.com cancelled my almost 7,000 USD vacation to Jamaica and told me to take it up with my credit card company because they are not issuing refunds. I disputed my claim and Bookit had the nerve to rebill me (fight the dispute) saying they issued me a credit, which is complete horse manure. This company is a scam. Save yourself the anguish and stay far far away from this company!!!!!

Horrible, use anyone but bookit Horrible, bookit cancelled trip! They cancelled flight and hotel and never refunded money!! Still battling banks and credit cards for refunds! Terrible customer service, stranded people at hotels and internationally. Have stolen millions of peoples hard earned money! Don’t use BookIt

Do not use site or affiliated sites Since covid 19 please search bookits response to virus. Or ‘scammed by Bookit.com’ on Facebook. Stranded hundreds on customer who were on vacation and then forced them to pay twice, had not refunded over 2,500 customers yet, went mia when needed.

This company is a scam You have got to be kidding me they stole hundreds of thousands of people’s money and blamed Covid for their poor business decisions.. 100s left stranded at resorts with their hotels not paid for.. Resorts demanding payment before they could leave.. This company stole tons of people’s hard earned money and ruined people’s memories

Trip cancelled with no refund This company is horrible. Trip cancelled BY THEM in early march. This was before the travel bans become active. Instead of allowing their customers to reach out to them, they kept everyones money, fired employees and diconnected their phone lines.Website and email stated bookit will not be issuing refunds AND told us to contact our card company for help. Put in a transaction dispute with our bank. Over 2 months later bookit responds to the dispute stating they refunded our money. The bank shows no record of a refund. They are trying to blame COVID for the cancels. Honest companies DO NOT leave their customers high and dry with no contact. Do not book with this company. We have used them previously with no issues. DO NOT BECOME THEIR NEXT VICTIMS!