Tour guide can make or break a vacation. Hawai'i 9-day tour 02/14/2024 thru 02/21/204 was busy and organized perfectly. Tours were organized and efficient. The preset hotels Queen Kapiolani and King Kamehameha were clean and well maintained. Due to the Lahaina devastation, which was hard to view, our hotel upgrade was amazing and impressive on Maui. Charles "Kaleo" Degala, the singing tour guide, made the trip. His love of his home, knowledge of the islands and respect for the culture of Aloha made you feel as if you were family not just a guest. Guides like him are a rare gift for a traveler.

Best trip ever! I’ve traveled quite a bit and this trip to Costa Rica with Gate1 has been so far the best! This is the first time I book with them. It is very well organized, Gerardo, the tour guide was very knowledgeable and fun to travel with. The stay in Tortuguero was a great experience I will never forget. The Hot Springs was a beautiful place.The hotels that were chosen for us were terrific. The restaurants we were taken were fabulous. I will definitely book more trips with Gate1 without a doubt.

Great Company that delivers After reading some of the negative reviews on Gate1 Travel, I decided to write. I’m a Canadian and have travelled with several other tour operators to dozens of countries and to all continents over the years and kept coming back to Gate 1. This company is of high standing, very professional with excellent customer service. I choose not to major on the nitty-gritty imperfections if any but focus on the important things that allows the tour to run smoothly like tour Manager top-notch communication skills, a good sense of humor, punctuality, and impeccable time management, contingency plans if a situation comes up and to arrange all travel related needs and wants from start to finish. I have travelled Gate 1 Classic (38 persons max) and small group discovery (22 persons max). The small group is well worth the extra money, hands down. We arrived home this week from Peru with the Amazon extension and will give it 5 stars. We had 4 internal flights and never had to worry about hauling our luggage. Checked luggage are always handled by Gate1, from hotel to airport (s) and then to final hotel room destination. This is a great benefit which I love. When possible, our tour Manager will have our boarding passes ready for airline check in ahead of time and our hotels check in process is a breeze. This can be a nightmare with some other tour operators (speaking from experience- yikes!). Another bonus, Gate 1 offers is great hotel accommodations in key locations where we can walk to restaurants/stores/attractions etc. Believe me, this can be a great benefit. It’s a treat after some long “tour and site seeing days” to come back to quality and nicer accommodations which is why my husband and I usually book pre and post stays at Gate 1 prices offered.

Everything went exactly as we had… Everything went exactly as we had hoped. Very smooth and easy flights and hotel check ins. Hotels were all very nice and met our expectations. All interactions I had with Gate 1 were very quick and helpful.

Never had a problem I was very surprised to see all the negative feedback. It is true that the Tour Manager makes all the difference on these kind of tours and ours have always been exceptional. We have done Italy, Spain, and SE Asia and have loved everyone of them. We are not old and feeble so maybe that has something to do with it because Gate1 does make sure you see everything on the itinerary and you get your monies worth, which what we like. Our last tour manager was Tim for the SE Asia trip and she was amazing, in fact we are still in touch because we have become friends. From our view they keep getting better and better and we would recommend Gate1 highly. PS ask for TIM if you go to SE Asia won't be disappointed.