
Jazim Vv
AEFraud team don't take tickets from… Fraud team don't take tickets from them. Not able to contact them my flight is cancelled due to whether . When I contact with airlines they told only ticket agent can give reschedule and refund . But there is no way to contact them I mailed them but no response.. They don't provide contact number anywhere fraud team

Consumer
FRWORST EXPERIENCE WORST EXPERIENCE : I contact customer service to change the passenger's name (error when ordering). Budget Air tells me that it is not impossible to do that, according to the company's rules. We therefore contacted the airline company which agreed to do the modification (orally and via chat). We sent the chat transcription as a proof to BudgetAir that the company was ok to make the modification and that now it was up to BudgetAir to contact them. However, BudgetAir never wanted to correct the name, claiming that it was not a written statement, even though the company's consultant confirmed to us that what was said by the chatbox was declaration office. But this was never enough for BudgetAir which did not even try to contact the company. So we had to buy an other flight ticket (€800). First and last experience with Budget Air!

Aurora Sagvolden
COon the ticket i bought it said "one… on the ticket i bought it said "one personal item and one hand baggage" turns out it was only one personal item even tho it clearly says on the ticket both, and i have to pay 400 us dollars for the hand luggage that they said came with. dont buy from this site, its a scam and they wont help you.

Daphne Mitra
PHThe site was easy to use and… The site was easy to use and straightforward. I received an email confirmation a few minutes after buying the tickets! This was so important since I've never bought anything through Budget Air before and was the first time I've used it's services. I hope the rest of the experience is just as positive.

Kristina S
CAI just purchased a ticket from them I just purchased a ticket from them, the website is super easy to use, not like other budget websites that have too many Upsell Toggles, where you eventually make a mistake and end up purchasing something you don't need. The reviewer who said they paid for luggage on the website, that's not possible. BudgetAir does not allow you to purchase a bag from them, only from the airline direct. I saved 20% by booking with them. So let's hope it was worth it.