Flight times are not given before… Flight times are not given before purchase. This meant choosing "proof" of a flight in the afternoon/evening was a way longer process than it should have been - I had to refer to actual flight booking sites and try and piece things together. AVOID for use at Royal Thai Consulate General in Penang Malaysia. Even the staff out the front who run the print/copy van know that the "expedia ticket" is not real. Probably avoid for use at any consulate/embassy where they're known to ring and verify flight details. You'll get a black mark against your name and waste your application fee. *Edit* wow, was not expecting a quick reply from customer service, thanks team! That alone gets another star added to the review - I love (and trust) any service that has responsive customer service. To be clear, thinking I could bluff a consulate who run overnight checks was absolutely my mistake, completely not Onward Flights fault. Adding flight times would be a really good feature, and extra templates might deflect some of the "first glance distrust" that the expedia branding gave off.

Overcharged and ticket not recognized Unfortunately the ticket I received was not sufficient to get through immigration. I ended up booking an actual flight. I was also disappointed that I was charged more than the 10 dollars I had agreed to. I would not recommend this service.

Great experience Great experience. I had a couple questions about my order and the customer service got back to me same day. Thank you.

Handy travel tool for long term travel I tried this service a week ago and it didn't work, however i decided to give it another go as 8 was asked to prove documents for onward flight, given that its so cheap, i decided to try again. This time my flight documents were accepted by the airline as proof of onward travel. So now i rate them 5 stars for service and based on customer service i recieved on my last use of the site. I did exactly the same thing when booking last time and the airline declined the document, so i suspect it depends who you get at the check in desk and how irate or clued up they are to this type of document. Either way I'm please to say that on this occasion it was flawless

Spot on never let’s me down super fast… Spot on never let’s me down super fast service