Flight times are not given before… Flight times are not given before purchase. This meant choosing "proof" of a flight in the afternoon/evening was a way longer process than it should have been - I had to refer to actual flight booking sites and try and piece things together. AVOID for use at Royal Thai Consulate General in Penang Malaysia. Even the staff out the front who run the print/copy van know that the "expedia ticket" is not real. Probably avoid for use at any consulate/embassy where they're known to ring and verify flight details. You'll get a black mark against your name and waste your application fee. *Edit* wow, was not expecting a quick reply from customer service, thanks team! That alone gets another star added to the review - I love (and trust) any service that has responsive customer service. To be clear, thinking I could bluff a consulate who run overnight checks was absolutely my mistake, completely not Onward Flights fault. Adding flight times would be a really good feature, and extra templates might deflect some of the "first glance distrust" that the expedia branding gave off.

Great service Great service, and gives genuine flight info that can be actually used to book if needed.

Great experience Great experience. I had a couple questions about my order and the customer service got back to me same day. Thank you.

Great services I got stuck at… Great services I got stuck at immigration and booked a confirmed return ticket in 5 minutes!

Refund issued - successfully After i issued a complain concerning an unsatisfied service. They issued a refund for my money. Though they didn't do what i expected. They were able to refund me my money after a sad review.