Great experience Great experience. I had a couple questions about my order and the customer service got back to me same day. Thank you.

The transition to paid from a free… The transition to paid from a free service was a bit unclear-- my first booking was free--not that it is a lot of money but you asked. Also abit more information on who you are re taking credit card numbers and i dont use visa only MasterCard or amex where is says paid by VISA on the ticket which could cause problems if immigration asked for the card which is not likely Might be better to not say paid at all on the ticket --other than that a helpful tool Brian

You didn't send me the ticket itinerary… You didn't send me the ticket itinerary to my email.

This is a great service for long term… This is a great service for long term travelers, digital nomads, or those involved in the foreign residency process. I would use them again.

So, so. Not a ticket but a kind of booking confirmation and a bit of a inconvenience I think it might have worked if someone had asked for it. Actually it's not a ticket, but rather a kind of booking confirmation page and you have to make a screenprint or create a pdf yourself to keep it stored on your device which is a bit a inconvenience. To be on the safe side, I finally used another provider where you can get a real confirmed ticket and get it in your inbox by email. Just a few bucks more, I feel it's been worth it. Edit: Soon after I've written this review, they've flagged my review as incomplete to take it offline. Seemingly even a 3 star review was so uncomfortable for them that it had to be taken down. Draw your own conclusions from this!