Manoj
INPlease don't go with Akbar Travels Please don't go with Akbar Travels. I have booked ticket through akbar travels from COK to MLE. But I met an accident then I requested them to cancel my tickets,. But they denied, they said their cancellation charge is more than my ticket charge.
Mini Manoj
AEBad experience with Akbar travels .Abudhabi We went a trip to Azerbaijan on our Christmas holidays and we are back yesterday, Akbar travels Abudhabi was our travel coordinator. we requested for guide and that included in our package but not provided only one day and at 11:00 hrs. They charge for the guide for all 4 days. Akbar travels Abudhabi was not responding in timely manner. Not given proper itinerary also. The hotels they booked were worst. Too much dusty, carpets are not clean, rooms are smelling badly, no proper air conditioning. It was waste of money and energy.
Thomas Mathew
AEInitially i would like to say that it… Initially i would like to say that it was a mistake from my side to trust Akbar travels (Abu dhabi branch) to apply for UK standard visa. But, they should've told me that they don't have much experience for applying UK visa, instead they asked me to send the documents and proceeded with the application. Nobody has ever seen such a lengthy rejection letter i received from UK Embassy mentioning i didnt even submit the basic documents which i was supposed to submit during application. I was scared that i would be banned for my future travels. Luckly, i tried with another travel agency and got the visa very easily. Talking about customer service - Even though i know her name, its not right to mention such details in a public forum. 1. The agent told me that it was my mistake that i was not aware of the required documents which should've been submitted. 2. Agent told the UK Embassy did not inform them about such rules. They should know that the embassies don't call each agency to inform about the regulations. 3. Told me that this was not the first visa rejection they received from UK embassy, which they should've told me before applying so i could've gone for other options and might avoid losing my money. We all know that it's up to the embassy whether to accept or reject an application. But rejecting due to lack of some basic documents is a total negligence from the travel agent. Literally the embassy had no choice but reject our application due to this, and we came to know about this when we applied for the second time with another agency. Choose your agents carefully. Check their expertise, history and customer service before trusting them with your money. Hoping that this experience doesn't happen to someone else. -tom
Mudassar Ali
INVery pathetic service from Akbar… Very pathetic service from Akbar travels. the agent Rahim is not responding on my several chasers on whatsapp. I do not have any option to attach screenshot here otherwise i would have attached the same as a proof of no response from the agent. I will never recommend Akbar travels to anyone.
Oleski D'souza
FRExcellent and always willing to… Excellent and always willing to help!!!! Helped my mum and cousin during their French visa process. Especially Gretchen & Blandina are lovely to speak to and helped them until the end of the process.