Prompt Service After booking Ticket Airlines comfirmed the ticket with one missing passenger.when enquired with Akber Travel.Agent Purnima promptly responded and took action and get airlines to reconfirm my tickets including all the passengers .Thanks Purnima and Team Akber Travels.

Fraud Company dont use their service Chutiya Company hai, pahale to Paise deduct kar lenge and ticket confirmation will be waiting. after 30 minute they will call and will ask for more money or else they will say you will get your refund after 7to 10 days. If you are not ready to pay extra no option you will pay extra. Leh to Delhi they did it with me. Extra money they will not give you GST invoice. Fraud company

Worst travel Agency..Don’t ever book… Worst travel Agency..Don’t ever book anything through them. It's a fraud agency. I applied job seeker visa they were not able to process and claim that they will refund my money in 2-3 days and it’s been almost 20 days, everytime they say give us 1-2 days more. Poor executive service, less experienced staff.

Initially i would like to say that it… Initially i would like to say that it was a mistake from my side to trust Akbar travels (Abu dhabi branch) to apply for UK standard visa. But, they should've told me that they don't have much experience for applying UK visa, instead they asked me to send the documents and proceeded with the application. Nobody has ever seen such a lengthy rejection letter i received from UK Embassy mentioning i didnt even submit the basic documents which i was supposed to submit during application. I was scared that i would be banned for my future travels. Luckly, i tried with another travel agency and got the visa very easily. Talking about customer service - Even though i know her name, its not right to mention such details in a public forum. 1. The agent told me that it was my mistake that i was not aware of the required documents which should've been submitted. 2. Agent told the UK Embassy did not inform them about such rules. They should know that the embassies don't call each agency to inform about the regulations. 3. Told me that this was not the first visa rejection they received from UK embassy, which they should've told me before applying so i could've gone for other options and might avoid losing my money. We all know that it's up to the embassy whether to accept or reject an application. But rejecting due to lack of some basic documents is a total negligence from the travel agent. Literally the embassy had no choice but reject our application due to this, and we came to know about this when we applied for the second time with another agency. Choose your agents carefully. Check their expertise, history and customer service before trusting them with your money. Hoping that this experience doesn't happen to someone else. -tom

Thailand visa process Recently I applied for Thailand visa through them. They have the worst staff who are extremely rude and never respond in timely manner. Moreover, the staff lacks professionalism and fail to give proper information over call and email for the documents required from us and in turn blame us for not providing proper documents. The staff does not take onus of inefficiency and leave you suffering without any solution. Waste of money and energy.