nbuk
JPGood Experience but, wouldn't do it again. I booked my tickets through airtickets24 before reading any reviews. To be honest, after I read the reviews I was so afraid my booking would come with problems so I called the flight company directly was with KLM who were able to confirm my booking immediately. Fortunately, they had all my flights booked and secured. I had no contact with airtickets24 except for an e-mail with my booking confirmation and flight details. I think I was one of the lucky ones though after reading the reviews. If I ever had any problems where I had to change my flights or ask for a refund, I think it would be a different story. So far, great experience however wouldn't do it again as it seems like a high risk.
Keith Smith
NZI can't believe we booked through these people. We had our problem with Airtickets24 who also operate under a number of other names, no doubt changing them as their business dries up as a result of bad reviews.some of their other names are..... mytrip.com | pamediakopes.gr | trip.ru | airtickets24.com | fantasticgreece.com... and there are, no doubt others. They appear to be based in Greece and like they country's phonetic similie they are real slippery customers. We booked for three of my wife's family to come out to NZ from Indonesia. They arrived OK but then we needed to change one of the flights reasonably urgently so my wife emailed Airtickets24 explaining the problem. THE EMAIL WAS IGNORED. My wife rang them a number of times before getting them at 11:00pm NZ time. She explained what we wanted and was told they would email details of the changes within 24 hours. THE EMAIL DID NOT ARRIVE. Eventually, 6 days later, someone rang from Airtickets24 to see "if they could help" I told them they could help by cancelling the ticket and refunding the money less cancellation fees. THIS WAS NOT POSSIBLE. AVOID THIS COMPANY AND ITS' ASSOCIATES.
Ana
CYWORST COMPANY EVER I have booked two flights with them, two months ago and since then, I have only had problems. DON'T BOOK ANYTHING THROUGH THEM. They changed my flights and I have not received yet the tickets after two months. I wanted to correct a name of a passenger and it was impossible to find out how, until I found it and I did it and I paid 24.99 euros fee. That was ok, until they called me today saying that I have to pay 10 euros because I was delayed on the payment. (I told them that I was on holidays when they called me, to postpone the payment, and they agree in that moment). Now they send me email and I have to pay within one hour, if not is not guaranteed. I have seen the email after 70 minutes so , now what I suppose to do? I am calling them, requesting a call and nobody CARES. No please, DON'T BOOK WITH THEM.
LaBrack
JPFraudulent Behaviour Airtickets24.com is a complete fraud. They sold me Business Class tickets for US$5,000, then issued tickets that were ECONOMY. I tried to cancel, and they agreed to cancel, cause it was THIER fault. They have NOT yet refunded my US$5,000, however, two months have passed and the amount was deducted from my bank account. This is crazy, they've basically stolden US$5,000 by selling Busienss Class tickets reconfirming them, then issuing Economy. Now I'm out U$5,000 Please Do NOT user Airtickets24.com Beware.
Stanislav
GBFrauds and thiefs I wanted to change flight date and they told me that i need to pay them 400 euros more for that change, and my ticket was 430e!!! They didn't respound to my email for 3 days and when they did, they told me i have a deadline for 2 hours to change my flight, and 2 hours passed because i was sleeping (time zone differences)!!! I went to official KLM site and change my flight for 160e. What a thiefs