Try somewhere else Bought the Woodbury tour. 2023 and they send you "vouchers" that requiere you to call and "converter" into tickets at least a day before your trip. I have been waiting in line for over 8min, making this international call for no logical reason at all and still don't know if the tickets are ok. Frustrating for say at least.

Book a jeep tour of the Tijuana… Book a jeep tour of the Tijuana rainforest in Brazil through gray line and the whole experience was amazing. Our tour guide erika was absolutely fantastic. Great experience all round.

You will not receive the service you… You will not receive the service you order. I ordered private transport, but when we were picked up, the chauffeur also had to pick up another couple up. I've been trying to write to them, but they do not respond to mails.

Great Golden Circle Tour from Reykjavik Our short Iceland break was made more enjoyable and memorable, especially with Darren our tour guide and Kamil the driver. Darren did not only share about the Golden Circle which was our tour for the day but also a shared a lot of Icelandic culture. A major plus! Coach was comfortable; the travel (from pick up from our hotel to going back to Reykjavik) went smoothly. Thanks so much and job well done!

Not impressed!! Not impressed! I am being very generous giving a two star rating. We had taken the "Big Bus" (another bus tour company) earlier in the week and liked them very much. Our last day in New York City we just wanted to do a little sightseeing and do a hop-on hop-off at a couple of the areas we hadn't seen (like the Fulton Fish Market and the Brooklyn Bridge) and decided to give the Gray Line downtown tour a try. No live tour guide when on the bus - just a lousy recording that was reversed and played over two to three times when the location of the bus didn't line up with what was being said, .....and the ear phones were terrible. The bus looked like it hadn't been cleaned all day. We got off and did some walking in the areas we wanted to see, then went to one of the stops later (near the Fulton Market) to resume the tour. We waited well over half an hour for our bus while their competitors busses picked up people every few minutes. When we got on (we had to sit below - another dirty bus) it had started to rain a bit and the ceiling was leaking over the passengers - my wife being one of them. The air conditioning also had to be turned off making it hot and stuffy as the bus began overheating. We got off before the last stop because we couldn't stand it any more. I would not recommend this company to anyone! They have to smarten up and get their act together! Never again with Gray Line!