Really poor Really poor. Expensive, no family ticket online, long wait for a bus (over an hour, when the company info says every 30 minutes). When the bus came it was full to bursting already. Driver taciturn and very poor, unclear and almost non-existent commentary. Added to which, when you do book online it isn't made clear that you will have to be kicked off the bus at Stachus to collect a paper ticket - despite the online voucher having a QR code. All around, we are disappointed and will never book such a tour again! Avoid avoid avoid.

I would like to put 0* I would like to put 0*, but this is not possible. Bought online 3 US$ 42 tickets each from NY do Woodbury Common. Line does not exist. Local office Gray Line Sightseeing at NY Port Authority says is has nothing to do with this problem. Nobody answers telephone call or email. Scan scan. Gray Line never more.

A really terrible experience to Yosemite National Park We had a really bad experience visiting Yosemite National Park. The tour guide just stop at different locations and ask us to take pictures. He didn't even go down with us. He also left six people from our group at Yosemite because we were late for about 30 mins. I know we should not be late, but no communication was given to let us know the bus has left, not to mention how we can go back to SF. We were left in such a helpless situation and didn't know what to do. All our bags were also left on the bus. The company didn't even contact us about what we should do to get our stuff back. My suggestion never go with this company, try something else.

A frustrating and expensive trip to Sintra On a 75euro worth trip to Sintra from Lisbon. An incapable guide, a mess on site, groupe completely dispersed so eventually no guidance in the palace itself. very frustrating and unprofessional.

Great Golden Circle Tour from Reykjavik Our short Iceland break was made more enjoyable and memorable, especially with Darren our tour guide and Kamil the driver. Darren did not only share about the Golden Circle which was our tour for the day but also a shared a lot of Icelandic culture. A major plus! Coach was comfortable; the travel (from pick up from our hotel to going back to Reykjavik) went smoothly. Thanks so much and job well done!