thought was booking direct but found… thought was booking direct but found out through this agency. couldn't book dates I really wanted first go round. long story short, there were plenty of rooms when I called hotel today agency couldn't handle cancelling one of three nights booked. lied there were no rooms available.

Website is great. Price is a problem. Website is great. Could be a problem with your pricing. I just booked a room for 1 person. Checkin 14th May $175. I wanted breakfast, but the website price quoted was $275. I will contact direct tomorrow to query. $100 for a single breakfast is quite expensive!!!

Extra fees added at end a surprise Extra fees added at end a surprise. Should have been made known initially. EASY website on which to book.

Reception was polite Reception was polite, room was adequate and we liked the lake view. I was on August last year

Everything that was required to…reserve a quality room. Everything that was required to complete the reservation was organized and the "flow" of information needed was perfect (in other words the "flow" was room to reserve, followed by name and address and payment information.