I was charged an additional $20 on top… I was charged an additional $20 on top of advertised taxes and fees. The advertised room rate was $119. The taxes and fees showed total of $133. I was charged $153. What was that for? I called to get that refunded from Hotels One and they don't answer their customer service line. I won't book another hotel / B&B with this website. Very Deceptive.

thought was booking direct but found… thought was booking direct but found out through this agency. couldn't book dates I really wanted first go round. long story short, there were plenty of rooms when I called hotel today agency couldn't handle cancelling one of three nights booked. lied there were no rooms available.

Booking a room on the website was easy Booking a room on the website was easy. I like the way I saw a breakdown of cost per night. Also that you can cancel for free if necessary.

I asked if the representative was on… I asked if the representative was on site at the hotel and he said yes but he was not. I asked if this was a third party or direct to the hotel. He said direct and it was not. Also, he rquested my security code along with other personal information and I never received a confirmation email. Very cryptic and dishonest.

My experience has been awesome My experience has been awesome. The hotel is clean! The people are very friendly. From the front desk to the beach 🏖️ everyone is tremendous