Cruise.com

255 E. Dania Beach Blvd., 33004, Dania Beach
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2.05
Based on 20 Reviews

5

20.00%

4

5.00%

3

5.00%

2

0.00%

1

70.00%
About Cruise.com

Cruise.com was established in 1998 and offers a full range of cruises worldwide. We are available 24/7 at 888-333-3116. Our agents all have extensive experience in the cruise industry and can help travelers in booking all cruises from three day Bahamas cruises to 100+ day world voyages. A variety of tools are available on www.cruise.com including comprehensive itineraries, ship information, cruise videos and virtual lectures to aid in planning your cruise vacation. Cruise.com is in receipt of a number of awards including Norwegian Cruise Line’s Elite President’s Travel Partner of the Year, Royal Caribbean's ‘Online Agency of the Year’ by Royal Caribbean Cruise Lines, ‘Partner of the Year’ Eastern Region by Carnival Cruise Line, MSC Cruise's 'Online Agency of the Year', and Vacation.com ‘Travel Agency of the Year’.

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Unhappy
GB

Cruise.com is dishonest Cruise.com is a dishonest travel agency that will not honor their post cruise rebates. They promised us a rebate from the agency 6-8 weeks after return but you can forget about it. Even the employees there known this is a scam to draw you in. I highly encourage to stay away from cruise.com unless you want them to continue this sham. Every employee or worker bee has the same line: "a check is being processed that you will receive within a few weeks". However they know this dishonest agency with hundreds of negative reviews is committing fraud. Hopefully they will be punished by either the cruise lines or state authorities.

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rae mccoy
GB

No Deposit Required Booking cruise with cruise.com was fast and efficient. Small complaint was that no deposit required could not be honored even though other sites could. I didn't realize other sites were doing no deposit for the same cruise until my booking was completed. Also, I had a question about requirements if I could not make sail date and what my options could be but couldn't get a call back from booking agent after several messages.

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Kathy Pavlove
CA

.Great service . Ask for Sacha. No difficulty booking two cruises. All questions answered promptly. Options and prices were clearly understood. No hesitation in booking another cruise with Cruise Plus. Sacha was patient and well informed.

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Li Dong
GB

This company is just a joke This company is just a joke. They promised a $50 gift card when we booked our Greek cruise from them last May, have not received anything yet. Called this lady named Johnny multiple times told me it's been processed, i asked for a screenshot, or confirmation number, nothing...Just avoid this company, not trust worthy.

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Luis
GB

You should be more attentive to… You should be more attentive to customers. We paid for a cruise that ended up not even going to the intended port of Labadee, Haiti (Royal caribbean). No options, no credits, etc, not even a cancelation option. Food was horrible(even parts of dinner package) , the internet package was as bad as it can be(after paying through the roof for it), the majority of the personnel was plain rude(NOT ALL) and then their survey email does not let you post and was deleted. I guess because I was writing a negative review. I have used Cruise.com with flying colors before and this is the first time in my life I have ever written a bad review.

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