Li Dong
GBThis company is just a joke This company is just a joke. They promised a $50 gift card when we booked our Greek cruise from them last May, have not received anything yet. Called this lady named Johnny multiple times told me it's been processed, i asked for a screenshot, or confirmation number, nothing...Just avoid this company, not trust worthy.
SENG MOK
GBStaff very courteous and helpful, especially Victoria Soto. We, party of four, very senior citizens and computer illiterate, would appreciate very much if stuff like boarding pass and luggage tags can be downloaded for us so that we can print them out at the local library. We would certainly do business with Cruise.com again in the near future if prices are reasonable. Good job. Keep it up!!!!
Kathy Pavlove
CA.Great service . Ask for Sacha. No difficulty booking two cruises. All questions answered promptly. Options and prices were clearly understood. No hesitation in booking another cruise with Cruise Plus. Sacha was patient and well informed.
Michelle
GBAlways a pleasure I have used this site to book three cruises. Each time the transactions were handled completely an professionally. Also, each time I needed to amend a reservation, ask questions, or anything else my emails were answered within 48 hours without fail. Also, on the last two cruises we received an additional $50 OBC as a nice way of saying "Thank You" for our business. I'll never book directly through a cruise line again!
Ron Bascom
CACelebrity Cruise Lines Celebrity Cruise Lines, Millennium ship, cancelled the fall sailing out of Tokyo. We were given less than a week to respond to their limited alternatives. We chose one by their deadline, and are still waiting for a refund on our deposit, paid 5 months ago, let alone a promised payment for the airline penalties to change our tickets. Then today our travel agent said we could go after all. We booked another, non CELEBRITY CRUISE, pd penalty for new airfare, and still waiting for promised payments from Celebrity. Our travel agent told us it’s complicated. Not from where I sit, I paid, they said they can’t deliver, just pay me what is owed. On or about April 26 date this horror story started.