I booked a flight with LBF. I booked a flight with LBF. My wife and I have covid I tried to cancel our flight I was told they would cancel it minus there fee and over $200.00 from the airline fees. I called the airline they said they would not charge any cancellation fees. I then tried to write them an email and their site would not let my send it into them.

Major scam organization Major scam organization, been around for a long long time. Smartfares, Travelation, you name it, they probably own it.

Scamming people one way or another Booked a ticket through them. The flight was canceled by the airline who stopped all flights because of COVID. The airline was offering full refunds but I had to work through point of sales which is LBF travel. They only agreed to pay back 60% of the ticket treating it as a non-refundable ticket and in the process I will be losing about $500. I am still waiting on the refund which according to them could take 1 or 2 billing cycles. They are Definitely scamming people, one way or another.

Beware hidden fees!!! I booked a ticket with them and at checkout they automatically add in "optional fees" to your fare. They added their own "flexible insurance" for $70. When I called to get that removed they told me I had to email them. I did exactly as they instructed and still no refund. This is a common scam. They forced me to pay a flexibility fee and when I tried to change or cancel the tickets they refused. WHAT'S THE POINT OF FLEXIBLE FEES IF IT'S NOT FLEXIBLE?! STAY AWAY FROM THESE MODERN DAY PIRATES.

Promised refund never came Booked an overseas flight with them. The airlines changed the flight and because of Covid the airlines (Qatar) allowed me to book a flight within 2 years of the booking date. However, I had to do it with the travel agent. I called them many times and they did not respond. Finally, I called the credit card company and disputed the charge. Then LBF Travel responded! We agreed that I could change the flight and when I set another travel date, they said that will cost more money although I found a flight which was actually cheaper than the one I booked first. To cut a long story we agreed for them to keep 10% of the original price and refund the rest. But the refund never came. After a month I called my credit card company again and disputed the charges (in this case the refund that never came) and my credit card company refunded the charge.