customer
GBAva Hodges @ Delta Airlines can do the… Ava Hodges @ Delta Airlines can do the impossible. She is thoughtful compassionate knowledgeable and goes the extra mile. Thank you from the bottom of my heart. You are truly a blessing and an asset to me and to Delta Airlines.
Gerda Parker Roodenburg
NLDo not fly Delta Terrible Airline, not at all interested in the customer. Payed extra on top of seats already booked for extra legroom but once on board the seats did not have extra legroom at all. They refuse to refund me the extra money and want to offer me a discountvoucher for my next flight. Really!!!!! I don't get what I pay for but you keep the money Delta?
Lisa Keeble
GBAwful Awful. I'd paid extra for comfort+ so I could book seats and sit together, and Delta changed them all so we were no longer sitting together for some of the flights. Only got the seats I selected on one out of four of the flights. Staff were very rude when I was contacting them trying to sort this. They then didn't leave enough time for a connection and we missed our next flight. We were bumped down to economy and weren't even provided with biscuits for the next 8 hours we were in their 'care' trying to get to our destination, which we finally arrived at the day after intended.
karthig
GBAtrocious service and policies Atrocious service and policies. Was charged $200 just to reissue my boarding pass when there was an error in the order of my name (Middle Name had to be shifted to the Last Name field to match the machine readable area on my passport). Absolutely ridiculous especially since Spirit and Allegiant (supposedly budget airlines) were more than happy to do it for free. The name change service was outsourced to another company called “Flight Trip Charge” as well which made the whole thing seem incredibly sketchy. Honestly thought as one of the major carriers in the US, I would be getting better service. Will definitely avoid Delta if I can in the future.
KL M
GBHorrible airline….the trip to my… Horrible airline….the trip to my destination & the return flight were both disastrous. I spent both travel days wasted in airports because of mechanical issues. Missed connections each way. Rudeness & inaccurate information disseminated. Lack of care & dismissive. I have ZERO desire to ever fly Delta again. Missed meetings….wasted time…spent a fortune on poor quality airport food being stuck…..they offered no food vouchers. Had to spend a night in Atlanta because there were no more flights out to my destination. And that’s just part of the horrible DELTA experience. I recommend any other airline over Delta.