Ava Hodges @ Delta Airlines can do the… Ava Hodges @ Delta Airlines can do the impossible. She is thoughtful compassionate knowledgeable and goes the extra mile. Thank you from the bottom of my heart. You are truly a blessing and an asset to me and to Delta Airlines.

Nul point Nul point. The rating here on Trust Pilot does not surprise me. Should have checked before we booked! Missed a connection. Delta's fault. Girl at lounge was kind (we had to go there to ask what to do - no other guidance) but otherwise complete lack of empathy from Delta staff at Boston. We are very frequent fliers and know what good looks like. Never again. KLM (who we booked with), what were you thinking code sharing????

Strongly recommend avoiding Delta I would recommend avoiding Delta if at all possible. We had booked to fly from Atlanta to Dublin but ended up having our flight delayed 2+ hours. During the delay, the Delta desk agents would not answer any questions about the cause of the delay or how long the delay would be. The staff overall seemed to not know what was going on and even later stated that they "needed to go see what was going on" before they would be able to provide a departure time. Overall, the impression is of a poorly run airline, with staff that were unable or unwilling to answer any questions.

Horrible airline….the trip to my… Horrible airline….the trip to my destination & the return flight were both disastrous. I spent both travel days wasted in airports because of mechanical issues. Missed connections each way. Rudeness & inaccurate information disseminated. Lack of care & dismissive. I have ZERO desire to ever fly Delta again. Missed meetings….wasted time…spent a fortune on poor quality airport food being stuck…..they offered no food vouchers. Had to spend a night in Atlanta because there were no more flights out to my destination. And that’s just part of the horrible DELTA experience. I recommend any other airline over Delta.

On March 16 2024 I booked a flight… On March 16 2024 I booked a flight round trip from las to bos at 11:37 Pm I had 23 hours to cancel the flight with instant refund to original form of payment. I cancelled at 2 pm in afternoon on March 17 2024 I have had to do this before and as long as I am the first 23 hours of booking I get instant reimbursement. No response No credit No contact NOTHING This is horrible customer service 4 days later nothing If they think they are keeping my money Like the song say "They got another thing coming"