Easy to change the ticket name! I wanted to change the name of the passenger on my ticket and so I reached out to the help chat on Delta's website. EJ helped me after I was forwarded to them through the chat bot and the interaction was super streamlined and easy. I filled out a short form with the name change and then it was done, just like that! No fee, no waiting days, absolutely amazing. For United Airlines, to do the same thing, I talked with an agent for 30 minutes for them to tell me to request a refund that I may not even be qualified for and then buy another ticket. So, I am very satisfied with Delta's customer service and system.

Do not fly Delta Terrible Airline, not at all interested in the customer. Payed extra on top of seats already booked for extra legroom but once on board the seats did not have extra legroom at all. They refuse to refund me the extra money and want to offer me a discountvoucher for my next flight. Really!!!!! I don't get what I pay for but you keep the money Delta?

Strongly recommend avoiding Delta I would recommend avoiding Delta if at all possible. We had booked to fly from Atlanta to Dublin but ended up having our flight delayed 2+ hours. During the delay, the Delta desk agents would not answer any questions about the cause of the delay or how long the delay would be. The staff overall seemed to not know what was going on and even later stated that they "needed to go see what was going on" before they would be able to provide a departure time. Overall, the impression is of a poorly run airline, with staff that were unable or unwilling to answer any questions.

Ava Hodges @ Delta Airlines can do the… Ava Hodges @ Delta Airlines can do the impossible. She is thoughtful compassionate knowledgeable and goes the extra mile. Thank you from the bottom of my heart. You are truly a blessing and an asset to me and to Delta Airlines.

We flew an international and domestic… We flew an international and domestic flight with Delta and found it all very easy and smooth although Altlanta airport was a bit of a nightmare before Chrsitmas! Staff, plane and food were excellent and gluten free options were Ok too. Films, entertainment were very good and everything worked. Had a last minute gate change/ short delay but other than that no problems at all.