Flight Flight Dear Sir or Madam, We had booked a flight from Atlanta to Düsseldorf on 27.7.23. (DL 90) When we sat on the plane, we were told that we could not take off due to a defective engine, they were trying to start the flight manually, this takes up to 2 hours. After 2 hours we received the message that the engine had to be repaired. After waiting a total of 6 hours, IM flight time with 2 small children, without internet and with only water and cookies provided, we were then told that we could no longer take off as the flight hours had been exceeded. When we got off the plane, the counter was already soooo long that we didn't want to/couldn't wait in line with our small children. And we were assured that we would automatically be booked on the next flight, the next day at 11 a.m., and would only have to come to the airport for boarding. We could also book a hotel ourselves. So we drove to the hotel. On the ground, my sister chatted with Delta for HOURS to find out that there was no flight the next day. After a lot of back and forth, we were booked on a Lufthansa flight to Frankfurt. So that we could get home safely with the children, I booked an expensive transfer from Frankfurt to our home, also on the assumption that this would be taken care of. When we arrived in Frankfort, our luggage was there and we realized that we only got vouchers for Delta, which are neither transferable nor valid for more than a year. There was NO response at all to inquiries from our lawyer. We are hoping for a reasonable compensation as our whole family are actually good and satisfied customers of the airline!

We flew an international and domestic… We flew an international and domestic flight with Delta and found it all very easy and smooth although Altlanta airport was a bit of a nightmare before Chrsitmas! Staff, plane and food were excellent and gluten free options were Ok too. Films, entertainment were very good and everything worked. Had a last minute gate change/ short delay but other than that no problems at all.

Do not fly Delta Terrible Airline, not at all interested in the customer. Payed extra on top of seats already booked for extra legroom but once on board the seats did not have extra legroom at all. They refuse to refund me the extra money and want to offer me a discountvoucher for my next flight. Really!!!!! I don't get what I pay for but you keep the money Delta?

Worst airline ever! Worst airline ever!! we bought a seat for our son and the seat was given to some one else we had to hold him! AVOID THIS AIRLINE THEY ONLY WANT YOUR MONEY!

Ava Hodges @ Delta Airlines can do the… Ava Hodges @ Delta Airlines can do the impossible. She is thoughtful compassionate knowledgeable and goes the extra mile. Thank you from the bottom of my heart. You are truly a blessing and an asset to me and to Delta Airlines.