Worst customer service I booked my flight from delta.com but they put me on a flight operated by KLM and I was being put on the standby list by KLM. They treated us like trash after paying a lot to book a ticket with delta. Shame on delta airlines.

Do a better job of being on time I started getting notifications about 7am that my 2pm flight was an hour late. I got to the airport early and talked to a ticket agent who said I would have 20 minutes to catch the connecting flight and would be fine. After moving very slowly to board and takeoff, I started getting notifications that my next flight would be boarding soon. I asked a flight attendant about this and he couldn’t help me. He was very nice but didn’t help me. After we landed and as we taxied in, I got a notice that my flight was taking off. So Delta started sending me notices to choose another flight. But the earliest flight I could choose didn’t leave for another 9 1/2 hours and included a layover before getting home. So, it ended up taking me an extra 19 hours to get home. And the worst part is that I talked to 3 Delta employees and none of them helped me at all. The crazy part is that I felt even though they were warning me all day that I was going to have these long delays, there was absolutely nothing I could do about it

On March 16 2024 I booked a flight… On March 16 2024 I booked a flight round trip from las to bos at 11:37 Pm I had 23 hours to cancel the flight with instant refund to original form of payment. I cancelled at 2 pm in afternoon on March 17 2024 I have had to do this before and as long as I am the first 23 hours of booking I get instant reimbursement. No response No credit No contact NOTHING This is horrible customer service 4 days later nothing If they think they are keeping my money Like the song say "They got another thing coming"

Poor loyalty program since 2023 Their service on board is EXCELLENT. They offer good food, entertainment, and information. I used to love Delta but their new Skymiles program benefits only rich people. It's MUCH HARDER to earn status. They want to push Delta Vacations (I get better options and prices elsewhere). It's just not worth it. They have also limited benefits from credit cards, which makes it even less worth it to travel with them. Why bother?

Worst airline ever! Worst airline ever!! we bought a seat for our son and the seat was given to some one else we had to hold him! AVOID THIS AIRLINE THEY ONLY WANT YOUR MONEY!