Expect to miss your next flight Service was eh and I had a flight from Boston to Alanta. We arrived and my next flight to Phx was already booking people on so I missed my flight. Southwest has always been great. Wish I never tried Delta.

Worst customer service I booked my flight from delta.com but they put me on a flight operated by KLM and I was being put on the standby list by KLM. They treated us like trash after paying a lot to book a ticket with delta. Shame on delta airlines.

On March 16 2024 I booked a flight… On March 16 2024 I booked a flight round trip from las to bos at 11:37 Pm I had 23 hours to cancel the flight with instant refund to original form of payment. I cancelled at 2 pm in afternoon on March 17 2024 I have had to do this before and as long as I am the first 23 hours of booking I get instant reimbursement. No response No credit No contact NOTHING This is horrible customer service 4 days later nothing If they think they are keeping my money Like the song say "They got another thing coming"

Ava Hodges @ Delta Airlines can do the… Ava Hodges @ Delta Airlines can do the impossible. She is thoughtful compassionate knowledgeable and goes the extra mile. Thank you from the bottom of my heart. You are truly a blessing and an asset to me and to Delta Airlines.

Easy to change the ticket name! I wanted to change the name of the passenger on my ticket and so I reached out to the help chat on Delta's website. EJ helped me after I was forwarded to them through the chat bot and the interaction was super streamlined and easy. I filled out a short form with the name change and then it was done, just like that! No fee, no waiting days, absolutely amazing. For United Airlines, to do the same thing, I talked with an agent for 30 minutes for them to tell me to request a refund that I may not even be qualified for and then buy another ticket. So, I am very satisfied with Delta's customer service and system.