customer
GBAva Hodges @ Delta Airlines can do the… Ava Hodges @ Delta Airlines can do the impossible. She is thoughtful compassionate knowledgeable and goes the extra mile. Thank you from the bottom of my heart. You are truly a blessing and an asset to me and to Delta Airlines.
VeeVee
GBAwesome Customer Service 3 out 3 times today I got great customer service. I made a terrible mistake and Delta so kindly resolved the issue all three times I called. 1st I said I'll call back to check with what the discount travel site would do (nothing). 2nd phone got disconnected. 3rd it all worked out. All 3 customer service very nice and were able to offer a solution to my mistake, but I only remembered to ask at the end for Brianna's name She completed the home run of excellence.
Robert chris
GBOn March 16 2024 I booked a flight… On March 16 2024 I booked a flight round trip from las to bos at 11:37 Pm I had 23 hours to cancel the flight with instant refund to original form of payment. I cancelled at 2 pm in afternoon on March 17 2024 I have had to do this before and as long as I am the first 23 hours of booking I get instant reimbursement. No response No credit No contact NOTHING This is horrible customer service 4 days later nothing If they think they are keeping my money Like the song say "They got another thing coming"
Gerda Parker Roodenburg
NLDo not fly Delta Terrible Airline, not at all interested in the customer. Payed extra on top of seats already booked for extra legroom but once on board the seats did not have extra legroom at all. They refuse to refund me the extra money and want to offer me a discountvoucher for my next flight. Really!!!!! I don't get what I pay for but you keep the money Delta?
Lisa Keeble
GBAwful Awful. I'd paid extra for comfort+ so I could book seats and sit together, and Delta changed them all so we were no longer sitting together for some of the flights. Only got the seats I selected on one out of four of the flights. Staff were very rude when I was contacting them trying to sort this. They then didn't leave enough time for a connection and we missed our next flight. We were bumped down to economy and weren't even provided with biscuits for the next 8 hours we were in their 'care' trying to get to our destination, which we finally arrived at the day after intended.