Atrocious service and policies Atrocious service and policies. Was charged $200 just to reissue my boarding pass when there was an error in the order of my name (Middle Name had to be shifted to the Last Name field to match the machine readable area on my passport). Absolutely ridiculous especially since Spirit and Allegiant (supposedly budget airlines) were more than happy to do it for free. The name change service was outsourced to another company called “Flight Trip Charge” as well which made the whole thing seem incredibly sketchy. Honestly thought as one of the major carriers in the US, I would be getting better service. Will definitely avoid Delta if I can in the future.

Awesome Customer Service 3 out 3 times today I got great customer service. I made a terrible mistake and Delta so kindly resolved the issue all three times I called. 1st I said I'll call back to check with what the discount travel site would do (nothing). 2nd phone got disconnected. 3rd it all worked out. All 3 customer service very nice and were able to offer a solution to my mistake, but I only remembered to ask at the end for Brianna's name She completed the home run of excellence.

We flew an international and domestic… We flew an international and domestic flight with Delta and found it all very easy and smooth although Altlanta airport was a bit of a nightmare before Chrsitmas! Staff, plane and food were excellent and gluten free options were Ok too. Films, entertainment were very good and everything worked. Had a last minute gate change/ short delay but other than that no problems at all.

Expect to miss your next flight Service was eh and I had a flight from Boston to Alanta. We arrived and my next flight to Phx was already booking people on so I missed my flight. Southwest has always been great. Wish I never tried Delta.

On March 16 2024 I booked a flight… On March 16 2024 I booked a flight round trip from las to bos at 11:37 Pm I had 23 hours to cancel the flight with instant refund to original form of payment. I cancelled at 2 pm in afternoon on March 17 2024 I have had to do this before and as long as I am the first 23 hours of booking I get instant reimbursement. No response No credit No contact NOTHING This is horrible customer service 4 days later nothing If they think they are keeping my money Like the song say "They got another thing coming"