Open the door and throw it in!!! Earlier today I checked to see if my parcel had been delivered using the Citylink tracking. It seemed it had been delivered and I had signed for it which was clever of me as I am 12 miles away from home, at work. I reported this to Citylink customer services who, to be fair, where prompt and pleasant who said they would investigate and get back to me. In the meantime I spoke to my partner who told me that someone had been from Citylink however rather than knocking and politely waiting for an answer they took it upon themselves to knock once, OPEN THE DOOR, and throw the parcel into the hallway! So not only has the driver done this he has also obvioulsy anf fraudulently signed for the parcel on my behalf. This is simply unacceptable. If someone had seen his actions they could have quite easily followed him through the door and stolen the parcel. Having returned to the house as he was sent back by the depot he then said to my partner " knew someone was in as I heard the dog bark". No excuse in my opinion. If this is the case he should make sure he puts it in someones hand as a dog could destroy a parcel in seconds (not my dog but he isn't to know that). Given the time of year I would expect a parcel carrier to treat every parcel, as this was, as a present (or numerous in this case). This is obviously not the ethos at Citylink. Throw it in and forge a signature would be more fitting! I will of course be giving John Lewis my feedback as I would expect better service when delivering for such a prestigious brand.

Why Lie? in a nutshell; ordered from Amazon, prime. delivery expected Wednesday. tracked package. notes left suggesting delivery attempted twice. suggests that a card was left each time. one on tuesday and one on wednesday. My Amazon account gives details of leaving in a safe place and also with a neighbour. I do not live on a farm or in the countryside. My front gate pushes open with ease. The house is numbered. ------------------ I have advised Amazon that I will be checking all future orders. Any that use city link as a courier - well i just wont bother ordering. The issue is not the time delay, it is the blatant lies from their drivers.

They stole from me 100€ They stole from me 100€. I was trying to book a flight to Jakarta, they took the monet but never sent me the ticket. Needless to say, the costumer service doesn’t help and keeps telling you to wait. The worst scam ever. Please fly with Garuda or AirAsia which are 2000 times better!

awful Tracking website does not work, I enter my consignment number and it tell me that there are more than one with this number (?!? Unique IDs anyone !?!) and requests that I also enter my postcode; same result after that! I'll call them then .... one number no longer in use, another advertised, call that only to get "we are currently experiencing telephony problems.... " and they hang up! Argggggggggghh! :( I'll go there I say - their "our location" links on their website doesn't work either! Had all sorts of hassle with them before. Do NOTuse this useless company. I'm going to pledge Amazon to please please please never use them again.