1) Onboard meal served with 8 hour… 1) Onboard meal served with 8 hour interval in between,e.g. simple meal at departure and one before landing, crew is rushing to accomplish things.AMS-HKG, never again. 2) Quality onboard meals total crap, cheap tastless stuff, toilets dirty or damaged, disgusting. Flew recently with Quatar and their serving is tasty and of good quality, what happened Cathay?? 3) Unnessecary delay at Hong Kong airport (connecting flight to Manila), the pilot told us that the plane arrived late, but the damn thing was just standing there, we saw them pull it up to the gate.

Useless website booking system Been trying to book a multi city flight fir weeks now and every time I get to the final stages of paying, I get the same error message. Wasted so much time changing the dates etc. Their website is absolute rubbish. Contacted customer services and they are as useless and incompetent. Will have to find their senior directors on LinkedIn and Facebook to escalate this now. EDIT - THIS HAS NOW BEEN RESOLVED BY ERICA AND FIONA WHO WERE AMAZING AND EXTREMELY HELPFUL.

Pathetic Pathetic. Impossible to find someone to talk to and even if you do they don’t listen. The tier benefits of the past are gone and unused ‘mid tier benefits’ are worthless

I travel a lot internationally and… I travel a lot internationally and mostly on Business or First Class. I chose Cathay Pacific the last 2 times from SFO to Hong Kong. The first time was half of the list below so I gave them a second chance. The second time it was worse than the first. 2 different planes mind you. I hope this helps the Airline to get things together as I have chosen a competitor and will be cancelling my Credit card as well. The good: They were on Time. The Bad: Poor Quality Service Staff barely attentive Dead Bugs Water Damage floors Damaged Infotainment Damaged Cabin Panels Damaged Remote/Duct Taped up. Business Class price with less than budget airlines quality & service.

They lie about rewards schemes I booked and flew 3 times with this airline, and joined their rewards scheme. On 3 of the 4 pages of the booking process, they tell you the exact amount of rewards you will accrue. You pay the money, thinking you'll get a ticket for which those rewards will accrue. They then issue you a ticket for which no rewards accrue. They also actively pursue other false ways to prevent you claiming any rewards, for instance they claimed the name on one of my other tickets didn't match the name in my rewards membership, but it does. It seems harsh, but this company is just dishonest, you should avoid them. And, as per the other reviews, Cathay Pacific aircrew are disinterested at best.