I have travelled with them in the past… I have travelled with them in the past and it was great when arranged by the previous owner. Unfortunately, she passed away and the current owner has done a terrible job. A New Years eve celebration trip was not hosted at the advertised venue. Instead, a horrible place with no air conditioning in Africa! The actual New Years eve events were cancelled we were told when they were not. Just held at the advertised original facility. Bait and switch. Never again.

Disgusting, scammers or incompetent- you work it out. Disgusting. Beware of this company. False advertising. They advertised a cabin on a cruise with “only 4 cabins left” “best price guarantee” and listed the cabin prices. I booked a cabin at what I assumed was a sale price. A few days later they stated the cabin was actually twice the price and I had to pay double or find a different tour. I have been advised that this is a classic Bait and Switch scam. I feel swindled and very annoyed. Apparently they “made a mistake” but there was no decency involved, just a demand for double or nothing. I reached out over WhatsApp and the company representative was so rude! Honestly do not book with them. They’re either scammers or incompetent and when something needs sorting, oh I tell you what, they are so rude to their customer. I’ll never consider travel with this company.

I took a trip to Bali with Best Single… I took a trip to Bali with Best Single Travel in January 2020. It was my first trip with the company and I was very satisfied. I was extremely worried when I missed my connecting flight in Dubai and was 14 hours late meeting up with the rest of the group, but a quick call to the local guide and I was still picked up at the airport and brought to the hotel where I met up with my fellow travelers. There were a few places on the itinerary that I would have preferred to skip, but I had enough free time to take myself to a couple of other places that I wanted to see but weren't on the itinerary. I would gladly travel with Best Single Travel again. Indeed, I had registered for 2 trips back to back that had to be altered due to the pandemic and when I decided that I didn't want to deal with the changes, my deposit was cheerfully and rapidly refunded. As far as roommates go, mine was fine, very consider about sharing the space, but like with all people, I imagine it is hit or miss.

Great trips I've traveled with Best Sngle Travel numerous times. I've always felt safe and had a great time!

Please, for a good vacation find somewhere else. I signed up for a tour of Great Britain, over a year in advance. I put my down payment in June 2018 and the tour started July 2019. I still have the email receipt. I went with the roommate option under the knowledge that the company had ample time to find me a suitable roommate. I mean why ask the roommate questions, if you are going to ignore them? I am a non-drinker, that watches TV to go to sleep and I snore. You roomed me with an alcoholic racist that would get drunk every night and go into racist rants about how she hated Muslims and they were ruining the planet, London is a shithole because of the Muslims and then she went on to rant that Baltimore is a shithole because of the ****ger Elijah Cummings. She would wake me up every time I snored. Which is all the time. So I was getting no sleep thanks to this roommate setup. I was suppose to have a roommate but the company messed up because my original had paid to have her own room and this hot mess of person was suppose to room with the "tour leader". Either the company put me with an incompatible roommate (knowingly) so the "tour leader" could have her own room or the "tour leader" did on her own. Which one, I don't know. The tour was very, very disorganized. The so-called "tour leader" had no idea what she was doing. First, there were major problems getting to the first hotel from the airport. The drivers didn't wait for delayed flights, a driver was suppose to pick up multiple people but didn't wait for them. All the while the tour leader checked-in her room, while the other paying customers didn't have their rooms yet and went out on the town in London. She didn't wait at the hotel for the other customers not did she make sure everyone had a ride. The "tour leader" never knew where we were going, she never called ahead to the hotels or restaurants, or tours to let them know that we were coming. Our hotel in York didn't have air-conditioning, and the hotel stated that they reported it to the company that there was no ac, in July during a heat wave. And what did our "tour leader" do, checked herself into a different hotel. WOW!!!!! Great leadership there, a majority of the time another paying customer would have to take charge and make decisions because our "tour leader" was only there for a free vacation. This tour was so poorly organized it's pathetic. The only thing worst organized than this tour was the CIA's Bay of Pigs Operation. I could on and if anyone wants everything that went wrong, just leave a reply because I'm tired of typing. One last thing, getting in contact with the company and the "tour leader" was non-existent. I attempted to call the company about a month prior, left a voice mail and my number on the website...crickets. I finally emailed them and it took three days to get back to me. The "tour leader" sent her number in an email and said to call with questions, I called left a very detailed voicemail...again crickets. If I am going to go overseas in a foreign land, I need to know that I am doing business with a company that will ensure that I don't get lost, will know what to do if I get hurt, or knows what to do in-case of an emergency and this company id not it. I am fully confident that if something happened to one of the older people on this tour that our sorry "tour leader" would not know what to do and the paying customer would be left. In fact, on the morning that every body was leaving for the airport, she even said that she got them to the hotel and that all she cares about. Single people find somewhere else to get a good vacations, the hotels were worth what we paid and we didn't get to go to half of the sites that the website stated. This place is the worst.