I am stuck in a hotel in Venice Austria… I am stuck in a hotel in Venice Austria with no food no A/C. We have all tried to get ahold Nichole for help in resolving the problem. 2.5 hours with multiple calls, emails and texts, including from our guide. She finally called me and said too bad, that is what I signed up for. Never asked if we are ok from all of getting ill from the breakfast at the previous hotel. Nothing. So unprofessional. I travel over 100 thousand miles a year. Things happen, but you don't say too bad and abandon everyone. I have heat rash now and am flying home 5 days early as I fear it will continue to get worse . Go with any other agency. Save yourself. I am calling the BBB next. Shame on you Nichole. Please get your story straight. Someone else was too tired to move after a 14 hour day at that point and it would have taken another w hours to move. ALL of us are unhappy and can prove you changed the trip details. You should check the hotels before you put someone there, not just their website that is inaccurate currently. I am choosing to leave because it keeps getting worse . Not interested in a sub standard vacation . Wish I had read the yelp reviews before I booked this. 😪

Had a good time in Europe I wen to Europe in July 2019 with this group. LOTS of excursions and site seeing, plenty of free time to do your own thing of shopping or relaxing. Yes we had one hotel with no air conditioning during the heat wave but that’s to be expected in a hotel a few hundred years old. They supplied us with fans and with the window open it was quite comfortable.Roommates can be hit or miss. It’s one thing to have the TV on while sleeping as long as it’s not against the others beliefs but just for background noise. Also when sharing a room, people have to remember you are sharing counter space etc and not hog everything. It’s hard enough to live with people you know well, but total strangers need to sit and make decisions on things before the trip. I don’t blame the company though for a bad roomie. Some people lie about what they are really like. When traveling overseas, just remember things ARE different. Don’t be some spoiled American that hates the differences. If you can’t accept that things can be different in other countries, then don’t go. Our tour leader made sure everyone got to see what they wanted to see and had a good time. Can’t wait to go again.

Europe was fantastic! What a great trip we had. It was well planned and we were able to visit many important historic sites. I liked that there was a good mix between walking and local sightseeing transportation. I really liked the other prople on the tour and I think we all enjoyed the free time we had to shop or go on our own to visit something we wanted to see. Also liked that some meals were included and that we had the option to choose our own restaurant a few times for dinner, liked the farewell dinner as a group. Made some great friends and I am sure we will all travel with you again in the future. I see some great trips coming up.