John
GBWe took a group of 10 to Croatia last … We took a group of 10 to Croatia last September. It truly was a trip of a lifetime. The small ship and crew where great! So much to see and yet very relaxing. and the food in Croatia was fantastic. I can go on and on, but instead GO NOW. Thank You Jauntee for making it so easy, Regards, John
Consumer
GBBE AWARE BE AWARE, Jauntee’s company policy is to retain 100% of the money paid to them by a client (traveler) for the purpose of booking a tour with a travel provider, if the client cancels the trip even though the money paid to Jauntee by the client was never sent by Jauntee to the travel provider (cruise/tour line operator). I my case, they are refusing to return $5,405.00 which I paid to them for the purpose to booking a Croatia Small Ship Cruise. After 2 cancellations by cruise operators because of Covid, my fiancée and I choose a Croatia Small Ship Cruise suggested by Jauntee and operated by Katarina Line. A month prior to our scheduled departure on 9/14/2022, my fiancée had surgery and she was found to have ovarian cancer, stage 3. I cancelled our trip. Even though Jauntee had not sent any of my money to Katarina Line to pay for our trip, they (Jauntee) would not refund my money. Jauntee’s refusal to return my $5,405.00 is not consistent with travel industry policies and is clearly immoral.
Tanja Bjazevic
HRJAUNTEE TRAVEL DID NOT PAY FOR THE TOURS THAT WERE ORGANISED We are small travel agency from Split, Croatia, for private walking tours. This season Jauntee travel organised a several walking tours and day trips with us, and paid the first receipts. But, the payment for the last receipt was not completed although the tours took place. They haven't respond to any of our mails and still we haven't received respond and the payment for the last receipt was not completed. So far, we have had partnership with quite a few foreign agencies and we have never experienced this! We will take the legal steps in order to receive the payment.
Bobbie Roese
GBTour guides were professional Tour guides were professional, helpful, and knowledgeable. Our tour exceeded our expectations on all levels. Wish we could go again !
D.N. Van Soest
GBTour Contract Not Honored We booked and pre-paid a $12,590 Jauntee tour immediately pre-Coved, in Feb., 2020 - the tour to take place in Sept., 2020. Of course the tour was cancelled. Jauntee generously agreed to allow no-penalty re-bookings through 2022. We were planning to re-book, but when the Delta variant shut down travel again in Sept. 2021, we decided to cancel and travel domestically instead. We requested a refund and expected to pay the $300 p.p. cancellation fee in the booking agreement. To our surprise, Jauntee refused any refund and said we now owned a non-refundable "Credit Note" - although we never agreed to that conversion of our purchase. We are filing official complaints in order to recover monies paid, but Jauntee has gone "radio silent." We HIGHLY RECOMMEND YOU NOT BOOK WITH JAUNTEE, as it appears they do not honor their written financial commitments.