Barbara
GBMaya is the best! Thank you to Maya for the trip of a lifetime to Croatia! Maya took the time to plan a trip streamlined exactly to our desires. She arranged the opportunities for us to reunite with family and took the time to listen to our requests accommodating each one. There are only 5 stars available in this survey but Maya is truly a 10!
D.N. Van Soest
GBTour Contract Not Honored We booked and pre-paid a $12,590 Jauntee tour immediately pre-Coved, in Feb., 2020 - the tour to take place in Sept., 2020. Of course the tour was cancelled. Jauntee generously agreed to allow no-penalty re-bookings through 2022. We were planning to re-book, but when the Delta variant shut down travel again in Sept. 2021, we decided to cancel and travel domestically instead. We requested a refund and expected to pay the $300 p.p. cancellation fee in the booking agreement. To our surprise, Jauntee refused any refund and said we now owned a non-refundable "Credit Note" - although we never agreed to that conversion of our purchase. We are filing official complaints in order to recover monies paid, but Jauntee has gone "radio silent." We HIGHLY RECOMMEND YOU NOT BOOK WITH JAUNTEE, as it appears they do not honor their written financial commitments.
Mary
GBGreat experience! -
NH
GBJauntee broken promises, fraud Jauntee travel kept making excuses and asked us to postpone our travel plans. I was unhappy with their lack of response to phone calls and multiple emails so when they offered to cancel and provide us with a 100% refund, I accepted. Unfortunately they have not given us. My credit card company is not agreeing with my dispute of not receiving services so I am out of luck. So sorry that this company scammed so many of us. Should be a way to receive restitution.
Tanja Bjazevic
HRJAUNTEE TRAVEL DID NOT PAY FOR THE TOURS THAT WERE ORGANISED We are small travel agency from Split, Croatia, for private walking tours. This season Jauntee travel organised a several walking tours and day trips with us, and paid the first receipts. But, the payment for the last receipt was not completed although the tours took place. They haven't respond to any of our mails and still we haven't received respond and the payment for the last receipt was not completed. So far, we have had partnership with quite a few foreign agencies and we have never experienced this! We will take the legal steps in order to receive the payment.