Five star service from makemytrip We planned our 5 days trip for my elderly parents to banglore/coorg & mysore. Our travel agent priyanka loyal was helpful from the beginning to smooth our experience as this was our first time booking. Priyank kept me guided throughout payment process & informed about driver detail near the time

Sham/Scam of guarantees and promises This company is a sham when it comes to various guarantees or promises it advertises. I had booked a cab under there "Best Price Guarantee" where they would provide you a coupon/rebate of 5 times the difference amount if you found the price cheaper elsewhere. I did found it cheaper on another website and provided MMT with all details and proof multiple times. Every time there system would send an automated email that someone would update my case in 72 business hours. It's been 4 months and it's still the same response every time. You can't follow up the case through their app because the journey is completed. This is a scam/sham company I guess with no morals or customer service when it comes to refunds or guarantees. Stay away from this cheater management

On April 30th my flight was EK 2112… On April 30th my flight was EK 2112 which is emirates flight but they put me in Fly Dubai flight and that was very poor service, it happened to me first time because I booked my flight though MakeMyTrip first time in last 12 years experience.

Make my trip steals money I would like to specifically mention 3 horrible customer service agents, make my trip is truly dissapointing and esentially steal money from people by giving you reward points youre stuck with and charging your card for those points. In particular supervisor Mr Tanmay has easily been the most rude person to speak to and acknowledges their mistake and does nothing for it. Along with taking over 24 hours just to follow up.

Reliable long distance taxi booking app. I booked 2 long distance taxi rides (300km+) at short notice with MMT through the MMT app after Booking.com screwed up. On both occasions, the cabs were clean with functioning seat belts in front & rear. The drivers were courteous and not wreckless. They arrived well before the allotted pick up time and contacted me directly to confirm pick up details ensuring that we were not left hanging. They stoped for refreshments and toilet stops without having to be asked. The fares were reasonable and I could pay with a UK credit card via the app. The app is user friendly and pricing is transparent. MMT is now my go to app for long distance taxi bookings in India.