Worst visa application website ever Worst visa application website ever. Constantly errors out and loses connection. After numerous attempts to apply we finally got an approval for our evisa but the actual evisa PDF was missing. It has been a nightmare using this website. Just go back to issuing visas at the airport.

Referred visa Am a Somali citizen who lives in UK .I applied for a Evisa online paid the 10 fees since it’s a referred visa.I called to ask for update since it’s 3 weeks past and referred visa take 14 days to be approved or rejected.they told me to apply for another one and am wondering why should I pay for a second fee and my time is wasted.they never reply to emails.

More worse than the worst More worse than the worst. Stressful application system, no or worst customer service ever, if refused visa, no reason to why it's so.......... The whole thing sucks.

Absolutely ridiculous This is the worst service I've ever dealt with! Taken me days to do this with stupid pjeg format! I wanted to go visit family and have a holiday ! I will not be going! Kenya you are going to lose tourism though this ridiculous system!! No one at the embassy to help and no one to speak to over the phone as they don't answer! Lost over 2000 in tickets and ruined my Christmas holiday! Horrendous!!!

This should be easy....BUT I have been unable to do what should be a simple process. I've created an account and then it doesn't exist. It took me 3 days to create an account because they would send the OTP 11 hours after I asked and then the screen was timed out. Ugh!!! I finally got up to uploading a picture and accidentally x'd out and poof all is fine and I must create an account again. So frustrating.