Very happy After reading the reviews, I had little hope in the system but my experience was not too bad. The actual process of applying for the visa is quite difficult. It took me ages to try and get the pictures I needed to send small enough for the system to accept it and the whole process of applying took about an hour. However, I sent it in the afternoon and was approved the next morning. I was due to fly the next day so perhaps that was the reason they approved it so quickly.

10 days still no Kenya e visa Anisa Abdilahi I applied for Kenya e visa 10 days ago and I’m still waiting for it to be issued. My honeymoon is at risk of being cancelled. Nobody answers customer care line, nobody replies to emails, shocking service

POOR SERVICES AND NO XUSTOMER CARE I am frustrated with this system, I applied a month ago and I was asked to pay 11$ to verify the documents submitted, before paying the actual visa fee but since then nothing seems to move and nobody picks up when I call, the numbers on the webpage are all fake. VERY FRUSTRATING AND TIME WASTING

More worse than the worst More worse than the worst. Stressful application system, no or worst customer service ever, if refused visa, no reason to why it's so.......... The whole thing sucks.

Incompetence No customer service for visas nobody at the embassy answers the phone !!!! ! My mother lost her holiday ticket due to Kenyan embassy incompetence ! They changes the visa rules and no customer service for the elderly that don’t have computer skills . Go on holiday some other place !