Worst visa application website ever Worst visa application website ever. Constantly errors out and loses connection. After numerous attempts to apply we finally got an approval for our evisa but the actual evisa PDF was missing. It has been a nightmare using this website. Just go back to issuing visas at the airport.

Avoid this worthless site at all costs Avoid this worthless site at all costs! After submitting pages and pages of information (all in JPEG format which is bizarre) I was charged $11 prior to processing my application. The charge was immediately collected, but that's the only thing that happens fast. It has been over 2 months since I applied and still no response. I've emailed them multiple times but no reply. All phone numbers are inactive and fraudulent. Go through a trusted visa processing center. Kenya should be embarrassed with this "service" which is non-existent.

More worse than the worst More worse than the worst. Stressful application system, no or worst customer service ever, if refused visa, no reason to why it's so.......... The whole thing sucks.

This should be easy....BUT I have been unable to do what should be a simple process. I've created an account and then it doesn't exist. It took me 3 days to create an account because they would send the OTP 11 hours after I asked and then the screen was timed out. Ugh!!! I finally got up to uploading a picture and accidentally x'd out and poof all is fine and I must create an account again. So frustrating.

The visa we'd completed here said not completed at all! We deliberately arranged our visas in advance, specifically for myself, as my new wife's couldn't be done till after our wedding day, 16th July. We reached Kenya after a long day's travelling, only to find there was no record of mine, although I'd already paid for it- really not impressed. I expect a full refund of the money paid.