Total bust 3 years in a row Total bust 3 years in a row. As of 1/1/2021, there isn't even a choice - you must have an eVisa prior to boarding. The 10 page application ranges from absurd to torturous. Be prepared to provide continent, country, and full 'land address' as separate fields, names of your spouse's parents, even if deceased, etc. On one page you state that you are staying with friends and relatives and provide their address, only to be required to attach hotel booking proof on the next. Attachments must be .jpg under 250kB in size so they need to be scaled, and be prepared that .PDFs of flight itineraries will have to be turned into .jpgs, no easy feat unless you have Acrobat loaded. The grand finally is the payment process that usually hangs up because of security concerns by my CC or payment receipt issues on the Kenyan side once security hurdles are overcome. The cherry on top of this layercake is that the eVisa may not be generated on time or at all. Two times out of 3 had to go through this mess again upon landing at Jomo Kenyatta after a gruelling flight. They really must not want me in their country. Others in the passport control line mirrored my sentiments, so at least I know my experience isn't isolated.

Avoid this worthless site at all costs Avoid this worthless site at all costs! After submitting pages and pages of information (all in JPEG format which is bizarre) I was charged $11 prior to processing my application. The charge was immediately collected, but that's the only thing that happens fast. It has been over 2 months since I applied and still no response. I've emailed them multiple times but no reply. All phone numbers are inactive and fraudulent. Go through a trusted visa processing center. Kenya should be embarrassed with this "service" which is non-existent.

Catastrophic - not to be trusted Catastrophic. So far it looks like a scam as I was sent the previous visa I applied for in October instead of the actual one I paid for this current trip. Ok should not have trusted and re-read carefully the attached document instead of trusting blindly. As bad as can be. I arrived without a visa, had to re-apply, wasted time and money upon arrival on Wednesday. Sent a complaint mail earlier today and awaiting feedback.

10 days still no Kenya e visa Anisa Abdilahi I applied for Kenya e visa 10 days ago and I’m still waiting for it to be issued. My honeymoon is at risk of being cancelled. Nobody answers customer care line, nobody replies to emails, shocking service

Absolutely ridiculous This is the worst service I've ever dealt with! Taken me days to do this with stupid pjeg format! I wanted to go visit family and have a holiday ! I will not be going! Kenya you are going to lose tourism though this ridiculous system!! No one at the embassy to help and no one to speak to over the phone as they don't answer! Lost over 2000 in tickets and ruined my Christmas holiday! Horrendous!!!