Bug Buses Bug Buses, DC were so hot and not air conditioned. Sigh. Cassie was a great tour guide. She brought enthusiasm plus interesting history, museum tips and fascinating DC antidotes. Loved her...she was about the only nice component to this experience. She deserves an A+ and all the praise.

Worst customer service I bought two 48 hour deluxe tours directly from their web site. But when our trip got postponed beyond the 6 month valid period they blew me off. No extension, no refund. Instead they said I bought the tickets through a third party and refused any further correspondence. I am going to eat the loss, but be very careful dealing with these people, especially with Jasmine Townsend.

Do not waste your money Do not waste your money. Tour bus stopped at Lincoln memorial for 15 minutes and that’s it!!! We drove by Martin Luther King memorial and Black Lives Matter plaza and the audio recording never mentioned anything about them. We sat on the top and was continuously ducking to avoid being hit by tree limbs. Save your money or we e DC another way!!!

Way too expensive and not very informative It was way too expensive and very difficult to follow what was explained by the recorded guide. The landmarks were not pointed well enough, and what was explained was quite dull and superficial. On top of that, the headphones didn’t work on half of the seats at the top floor of the bus.

NY and Philly definitely WAY better than DC Took the Big Bus in NY and Philly. Service was great and the staff were fun and professional. However, DC was POOR. The only positive comments include: great customer service by Gregory at the Union Station and nice evening tour with Sam (guide - extremely knowledgeable) and Gloria (driver - always smiling). Don't usually read comments but after scrolling through some, I could agree with them. First bus at Arlington is noted for 9:37am on the brochure. App shows 9:31am. We just missed it at 9:33am. First bus broke down but a replacement bus was there within 10 minutes. Definitely not clean buses in DC and without AC for sure.