Big Bus Tours Washington DC

Washington DC, United States
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1.10
Based on 20 Reviews

5

0.00%

4

0.00%

3

0.00%

2

10.00%

1

90.00%
About Big Bus Tours Washington DC

Big Bus Washington DC is proud to be an authorized concessioner of the National Park Service and the National Mall & Memorial Parks, providing the official tour of the National Mall. Our tours are carefully designed to offer you the best sightseeing experience showing you the monument and memorials that are most meaningful to you.

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Janelle Williams
GB

Bug Buses Bug Buses, DC were so hot and not air conditioned. Sigh. Cassie was a great tour guide. She brought enthusiasm plus interesting history, museum tips and fascinating DC antidotes. Loved her...she was about the only nice component to this experience. She deserves an A+ and all the praise.

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Mike Roper
GB

Terrible...Never Again!!!! Terrible.... we vacationed in Boston first. Used Old Town Trolley Tours.... "the best" Finished up in DC with Big Bus Tours. Horrible experience. My motherinlaw who is 77 was walking up to the top deck. Driver closes door, I asked her to wait before leaving so my mother in law wouldn't fall, she said " She would do the driving" very rude. There was no narrator most of the time.... lower part of the bus was hot.. very hot.. Terrible experience... Will not use again anywhere. Definitely going back to Old Town Trolley Tours. Sorry Big Bus but your service sucks.

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Max Hammond
GB

The concept is great, BUT The concept is great, a bus that stops at every important display in DC. Unfortunately, a company that is thrilled to collect your money, but not willing to put any of it back into maintenance. The first bus had no AC working and the air suspension system was gone. So the chassis was setting on the frame and rode like a buck board. The driver had no idea what an air suspension was, so probably never reported it. So, the next bus we got on had no room up top and the AC was not working downstairs, so it was an oven (in May no less, wait until J J & A). Out of six deferent busses we got on, only one had the AC working. The old relicts they called busses were well past their time. Except for one, the drivers were rude and offensive.

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Robert Wayne Smith
GB

....the 'Big Bus' tour in Washington is TERRIBLE ....the 'Big Bus' tour in Washington, DC. Nothing they say is like it is. They say they have signs all over the place for pick up points. Never saw a sign when we were there. We were let off at the Vietnam Memorial (a designated stopping point) . When we went to board the bus again, the driver just pointed to the next stop and went on. We had to walk 1/2 mile to the next bus stop (marked for the Metro, no sign for Big Bus). They say the buses run 15-20 minutes apart. We waited over 45 minutes for a bus. When it stopped, the driver said he was due to be off and acted like he was doing a favor picking us up. We got two rides out of them. One from Arlington to the Vietnam memorial and from the WWII memorial to the drop off where we could walk to L'Enfant plaza to catch the Metro back to our hotel. We spent most of our time chasing buses on foot, as if we hadn't walked enough already. I rate Big Bus in Washington DC, NO stars and consider it to be a rip off by paying good money for very little promised service.

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Mkn
BG

Substandard, deceptive On Tuesday we took the bus tour starting at L’Enfante. Your person selling tickets assured me after I asked, that I would get the same price as online. When my credit card was processed there was a significant increase in price. When I questioned this she told me to hurry and get on the bus. She lied to me about the difference in price. Also on board there was no sign warning about the tree branches. I did hear the warning on the recording after I was hit in the face by branches. Additionally there were no seat belts on top causing my wife to hold onto our granddaughter. We have taken many big bus tours and this is my first negative experience

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