Tina Ngo
GBI absolutely HATE orbitz I absolutely HATE orbitz. I purchased flight tickets, but cancelled them for a refund. The website stated the incorrect date, causing me to miss the actual expiration date. When they fixed the problem, they still didn't let me book new flights with the refund eCredit. I followed all the guidelines. Orbitz say that I must contact Delta about my issues, Delta says it's up to Orbitz to handle my issue. Customer service takes forever to do minor tasks. Please, please do not support Orbitz unless you enjoy wasting your time.
Isa leo
NZThe site is misleading. The site is misleading. It doesn't show you it's in USD dollars until you fully click into the ad.🤦♀️ normally sites will show you the currency of your country when booking. First and last time 👎
Overseas person
ILDont book low-cost airlines through Orbitz!!!! Not free or easy 24 hr cancellation When booking my easyjet ticket site states bold and clear - "Free cancellation within 24 hours". No asterisk or caveat for low cost airlines. In the fine print when finalizing payment, it states that if an airline charges a cancellation fee it is passed to the customer. You canNOT cancel easyjet directly with Orbitz, must call easyjet - and then esayjet charges a $75 cancellation fee (even within the 24 hours). The charge shows up from easyjet, not Orbitz so you cant dispute with the credit card company.
Megan McKechnie
AUdisgraceful bunch of con artist thieves I agree, this company needs negative reviews. What a disgraceful bunch of con artist thieves. Truly Trumpian! Quote is in USD (but not shown on screen, only in fine print in receipt of purchase) so when paying in AUD the quote is effectively irrelevant. Then charged a third party booking fee that was not quoted or even mentioned throughout the booking process. Avoid at all costs.
Matt Foote
GBJetblue flight was cancelled while we… Jetblue flight was cancelled while we were on our first flight. It happens, made it home via greyhound. Trying to get our refund a month later has been an absolute headache. Hours between Orbitz chat and phone, they wouldn't refund directly so reach out to Turkish Airlines and Jetblue, and they keep saying to contact the other (reservations all under Turkish Airlines, Jetblue operated second plane). Orbitz support is all Indian. They won't listen to anything you say but go through their 'process' will never work with them again. They should be helpful instead of an obstacle.