!!Car rental scam at Loreto, Mexico, Airport!! !!Car rental scam at Loreto Airport!! Do not book a car rental through Orbitz, Expedia, or other 3rd party agent when reserving a vehicle in Loreto!!!!! If you do, the car rental counter staff at the airport will tell you that Orbitz, Expedia, etc. “never sent them the reservation and that they don’t have any vehicles.” Which means that you must go to all the other car rental agencies to see who has a car and how much it will cost. One car rental company staffer wanted to charge $880 for 5 days and another wanted to charge $1200 for 5 days!!!! Since someone in our group spoke Spanish, she was able to get one person to agree to $440 for 5 day – still twice as much as the original reserved price of $230. Shame on you, Loreto car rental agencies!

Orbitz failed to stand behind the reservation cost it quoted Orbitz made a car rental reservation for me, and included how much additional I would have to pay upon pickup. When the car rental company charged me more than that and I reported it to Orbitz, they threw up their hands and said I had to deal with the car rental company. This begs the question why deal with Orbitz in the first place.

Please do not buy any insurance from… Please do not buy any insurance from this company. Bought insurance for a flight in May. Plans changed. They said they couldn't change my flight because the airlines deals with it. Go there and they are charging me full price for a flight because I don't have insurance with them. Go to Orbitz and they tell me they can't do anything or even give me refund. They are knowingly robbing you for that insurance knowing damn well they can't do anything for you.

Agents either don't know, or don't want to implement airline restrictions/policies properly. We had to three-way call in an airline representative to explain to the Orbitz agent that we were allowed to make changes and that there were flights available to book the changes. Only then were we able to actually get our flight rebooked. Seriously. Book directly with the airline. It costs less. You will see more flight options. The features and restrictions of the tickets will be more transparent. Finally, in my experience the airlines are more helpful when you need assistance. And *that's* a pretty low bar that Orbitz fails to clear. I've been an Orbitz user since late 2001. I'm out.

Misleading American Dollars Its not obvious that everything is in American dollars so what you think might be cheap is not actually cheap..i recommend going to TripAdvisor or Wotif these guys are yanks