Howard Brownstein
GBOrbitz failed to stand behind the reservation cost it quoted Orbitz made a car rental reservation for me, and included how much additional I would have to pay upon pickup. When the car rental company charged me more than that and I reported it to Orbitz, they threw up their hands and said I had to deal with the car rental company. This begs the question why deal with Orbitz in the first place.
Susanna Taylor
GBI booked a hotel I booked a hotel. When I arrived I noticed I booked wrong location. Called Orbitz. To ask about transferring to a different location. When they told me not possible. I was going to just go to where I had booked the original hotel. The hotel said Orbitz canceled the reservation and Orbitz denied it. And won't give me a refund???
Ciaran Gallagher
GBCar rental vehicle didn't exist I ordered a car rental, I arrived at the location and they told me there was no cars available. The minimum expectation when ordering a car rental is that the rental company have the vehicle available. If nothing is available, I expect to be contacted about this problem before I travel to pickup the nonexistent vehicle. When I contacted Orbitz they could only offer to cancel. Better to book direct.
LaToya Fields
GBDon't book!! Was trying to book my husband's and I 40/50 birthday trip to Vegas and they charged my card for a hotel/flight package and I didn't get an itinerary number. So no I have to wait for the charges on my account to drop to rebook. Customer service was no help and now we are prolly gonna have to pay more! Frustrating and disappointing!
javier ramos
GBPlease do not buy any insurance from… Please do not buy any insurance from this company. Bought insurance for a flight in May. Plans changed. They said they couldn't change my flight because the airlines deals with it. Go there and they are charging me full price for a flight because I don't have insurance with them. Go to Orbitz and they tell me they can't do anything or even give me refund. They are knowingly robbing you for that insurance knowing damn well they can't do anything for you.