No help on hotel stay date mistake Booked a flight and hotel together. Due to the length of the flight, it arrives a day later in the destination country. Orbitz automatically set the start date for the hotel for the day the flight leaves... so I was going to miss the entire first day of the reservation and most of the second. I noticed it right after I got to their confirmation window / itinerary and immediately contacted support (5 minutes after booking). After waiting 10 minutes to chat with someone and waiting 2-5 minutes between each of their questions, I needed to respond to their texts within 60 seconds to avoid having my request summarily closed. Having managing to do that, I was told there was nothing the frontline agent could do, but that they would escalate the case internally. I got an email the next day saying the reservation was confirmed with the hotel and Orbitz would do nothing to help me change it. I replied that a room credit would be fine, no money need actually change hands. They still refused to do anything at all. Would not recommend using them.

I absolutely HATE orbitz I absolutely HATE orbitz. I purchased flight tickets, but cancelled them for a refund. The website stated the incorrect date, causing me to miss the actual expiration date. When they fixed the problem, they still didn't let me book new flights with the refund eCredit. I followed all the guidelines. Orbitz say that I must contact Delta about my issues, Delta says it's up to Orbitz to handle my issue. Customer service takes forever to do minor tasks. Please, please do not support Orbitz unless you enjoy wasting your time.

Car rental vehicle didn't exist I ordered a car rental, I arrived at the location and they told me there was no cars available. The minimum expectation when ordering a car rental is that the rental company have the vehicle available. If nothing is available, I expect to be contacted about this problem before I travel to pickup the nonexistent vehicle. When I contacted Orbitz they could only offer to cancel. Better to book direct.

I booked a hotel I booked a hotel. When I arrived I noticed I booked wrong location. Called Orbitz. To ask about transferring to a different location. When they told me not possible. I was going to just go to where I had booked the original hotel. The hotel said Orbitz canceled the reservation and Orbitz denied it. And won't give me a refund???

Scam for reviewing their ads Luckily I didn’t fail for it but you’ll understand from the cheap website they work on. Anyway hope you don’t get scammed guys and even if this was true and suppose you were paid for reviewing 5 stars poor hotels, remember you are doing the job with the intention of scamming other people as well which is very bad. Also who can possibly offer £400 per week for an hour of job per day cmon