Orbitz

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1.10
Based on 20 Reviews

5

0.00%

4

0.00%

3

0.00%

2

10.00%

1

90.00%
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Matt Foote
GB

Jetblue flight was cancelled while we… Jetblue flight was cancelled while we were on our first flight. It happens, made it home via greyhound. Trying to get our refund a month later has been an absolute headache. Hours between Orbitz chat and phone, they wouldn't refund directly so reach out to Turkish Airlines and Jetblue, and they keep saying to contact the other (reservations all under Turkish Airlines, Jetblue operated second plane). Orbitz support is all Indian. They won't listen to anything you say but go through their 'process' will never work with them again. They should be helpful instead of an obstacle.

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William Kirton
GB

Frustrated with Orbitz Customer Service Rented a Eurocar in Italy thru Orbitz in June 2023. My credit card was overcharged $75.00 from original booking confirmation from Orbitz. Spent over an hour talking to Orbitz customer service agent located in Egypt tryiing to get an explanation and a refund. The agent finally told me he could not help me with the overcharge problem and I would have to call the rental company. No longer will rent thru a third party.

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Isa leo
NZ

The site is misleading. The site is misleading. It doesn't show you it's in USD dollars until you fully click into the ad.🤦‍♀️ normally sites will show you the currency of your country when booking. First and last time 👎

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Tina Ngo
GB

I absolutely HATE orbitz I absolutely HATE orbitz. I purchased flight tickets, but cancelled them for a refund. The website stated the incorrect date, causing me to miss the actual expiration date. When they fixed the problem, they still didn't let me book new flights with the refund eCredit. I followed all the guidelines. Orbitz say that I must contact Delta about my issues, Delta says it's up to Orbitz to handle my issue. Customer service takes forever to do minor tasks. Please, please do not support Orbitz unless you enjoy wasting your time.

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Megan McKechnie
AU

disgraceful bunch of con artist thieves I agree, this company needs negative reviews. What a disgraceful bunch of con artist thieves. Truly Trumpian! Quote is in USD (but not shown on screen, only in fine print in receipt of purchase) so when paying in AUD the quote is effectively irrelevant. Then charged a third party booking fee that was not quoted or even mentioned throughout the booking process. Avoid at all costs.

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