!!Car rental scam at Loreto, Mexico, Airport!! !!Car rental scam at Loreto Airport!! Do not book a car rental through Orbitz, Expedia, or other 3rd party agent when reserving a vehicle in Loreto!!!!! If you do, the car rental counter staff at the airport will tell you that Orbitz, Expedia, etc. “never sent them the reservation and that they don’t have any vehicles.” Which means that you must go to all the other car rental agencies to see who has a car and how much it will cost. One car rental company staffer wanted to charge $880 for 5 days and another wanted to charge $1200 for 5 days!!!! Since someone in our group spoke Spanish, she was able to get one person to agree to $440 for 5 day – still twice as much as the original reserved price of $230. Shame on you, Loreto car rental agencies!

Agents either don't know, or don't want to implement airline restrictions/policies properly. We had to three-way call in an airline representative to explain to the Orbitz agent that we were allowed to make changes and that there were flights available to book the changes. Only then were we able to actually get our flight rebooked. Seriously. Book directly with the airline. It costs less. You will see more flight options. The features and restrictions of the tickets will be more transparent. Finally, in my experience the airlines are more helpful when you need assistance. And *that's* a pretty low bar that Orbitz fails to clear. I've been an Orbitz user since late 2001. I'm out.

The site is misleading. The site is misleading. It doesn't show you it's in USD dollars until you fully click into the ad.🤦‍♀️ normally sites will show you the currency of your country when booking. First and last time 👎

Dont book low-cost airlines through Orbitz!!!! Not free or easy 24 hr cancellation When booking my easyjet ticket site states bold and clear - "Free cancellation within 24 hours". No asterisk or caveat for low cost airlines. In the fine print when finalizing payment, it states that if an airline charges a cancellation fee it is passed to the customer. You canNOT cancel easyjet directly with Orbitz, must call easyjet - and then esayjet charges a $75 cancellation fee (even within the 24 hours). The charge shows up from easyjet, not Orbitz so you cant dispute with the credit card company.

Good and bad I have used Orbitz for several trips, business and personal. They are good and bad but I will no longer book through them. They helped me change my flights when traveling in Canada recently and that was huge, but most recently I was a week out from a single-night reservation and they charged $25 to push it a month. My issue is that I have plenty of rewards to cover that cost but they wouldn't let me use them. The reward program was one of the reasons I started using them and after finding out you don't get rewards for car rentals and hotel rentals don't get rewards with hotel programs when booked through Orbitz. Using the rewards is bad as well, they typically charge double on all rooms when used. It just isn't worth it. I gave them two stars because I was able to change the reservation and didn't have to abandon it. Plus they did help out in Canada, but it took a long chat with a moron that ended up with a call to the 800 number to get straight.