Stay away from orbitz and expedia..worst service ever Never had so many problems flying in my life.. And the worst time.. Celebrating my wife's birthday. We bought an all inclusive package to cancun and day before going back they changed our flight so we ended up loosing a whole day and missing our plans for last day... Then we were allowed to bring carry on bags and when they changed the flight we had to pay for our carry on wich is ridiculous.. I would not recommend anyone buying with expedia or orbitz... Worst service ever.. By the way gave them 1 star because there was no ZERO starts option...

Good and bad I have used Orbitz for several trips, business and personal. They are good and bad but I will no longer book through them. They helped me change my flights when traveling in Canada recently and that was huge, but most recently I was a week out from a single-night reservation and they charged $25 to push it a month. My issue is that I have plenty of rewards to cover that cost but they wouldn't let me use them. The reward program was one of the reasons I started using them and after finding out you don't get rewards for car rentals and hotel rentals don't get rewards with hotel programs when booked through Orbitz. Using the rewards is bad as well, they typically charge double on all rooms when used. It just isn't worth it. I gave them two stars because I was able to change the reservation and didn't have to abandon it. Plus they did help out in Canada, but it took a long chat with a moron that ended up with a call to the 800 number to get straight.

Scam for reviewing their ads Luckily I didn’t fail for it but you’ll understand from the cheap website they work on. Anyway hope you don’t get scammed guys and even if this was true and suppose you were paid for reviewing 5 stars poor hotels, remember you are doing the job with the intention of scamming other people as well which is very bad. Also who can possibly offer £400 per week for an hour of job per day cmon

Agents either don't know, or don't want to implement airline restrictions/policies properly. We had to three-way call in an airline representative to explain to the Orbitz agent that we were allowed to make changes and that there were flights available to book the changes. Only then were we able to actually get our flight rebooked. Seriously. Book directly with the airline. It costs less. You will see more flight options. The features and restrictions of the tickets will be more transparent. Finally, in my experience the airlines are more helpful when you need assistance. And *that's* a pretty low bar that Orbitz fails to clear. I've been an Orbitz user since late 2001. I'm out.

We booked a trip and upgraded our We booked a trip and upgraded our flights to include seat choice, refundable and carry on. After we booked we went to the airline site to book our seats and we were told we had post extra and no carry on. Orbitz refused to assist us and the confirmation email they sent did not include these upgraded choices although we paid the extra fees.