Please do not buy any insurance from… Please do not buy any insurance from this company. Bought insurance for a flight in May. Plans changed. They said they couldn't change my flight because the airlines deals with it. Go there and they are charging me full price for a flight because I don't have insurance with them. Go to Orbitz and they tell me they can't do anything or even give me refund. They are knowingly robbing you for that insurance knowing damn well they can't do anything for you.

Misleading American Dollars Its not obvious that everything is in American dollars so what you think might be cheap is not actually cheap..i recommend going to TripAdvisor or Wotif these guys are yanks

No help on hotel stay date mistake Booked a flight and hotel together. Due to the length of the flight, it arrives a day later in the destination country. Orbitz automatically set the start date for the hotel for the day the flight leaves... so I was going to miss the entire first day of the reservation and most of the second. I noticed it right after I got to their confirmation window / itinerary and immediately contacted support (5 minutes after booking). After waiting 10 minutes to chat with someone and waiting 2-5 minutes between each of their questions, I needed to respond to their texts within 60 seconds to avoid having my request summarily closed. Having managing to do that, I was told there was nothing the frontline agent could do, but that they would escalate the case internally. I got an email the next day saying the reservation was confirmed with the hotel and Orbitz would do nothing to help me change it. I replied that a room credit would be fine, no money need actually change hands. They still refused to do anything at all. Would not recommend using them.

Car rental vehicle didn't exist I ordered a car rental, I arrived at the location and they told me there was no cars available. The minimum expectation when ordering a car rental is that the rental company have the vehicle available. If nothing is available, I expect to be contacted about this problem before I travel to pickup the nonexistent vehicle. When I contacted Orbitz they could only offer to cancel. Better to book direct.

!!Car rental scam at Loreto, Mexico, Airport!! !!Car rental scam at Loreto Airport!! Do not book a car rental through Orbitz, Expedia, or other 3rd party agent when reserving a vehicle in Loreto!!!!! If you do, the car rental counter staff at the airport will tell you that Orbitz, Expedia, etc. “never sent them the reservation and that they don’t have any vehicles.” Which means that you must go to all the other car rental agencies to see who has a car and how much it will cost. One car rental company staffer wanted to charge $880 for 5 days and another wanted to charge $1200 for 5 days!!!! Since someone in our group spoke Spanish, she was able to get one person to agree to $440 for 5 day – still twice as much as the original reserved price of $230. Shame on you, Loreto car rental agencies!