Orbitz

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1.10
Based on 20 Reviews

5

0.00%

4

0.00%

3

0.00%

2

10.00%

1

90.00%
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Overseas person
IL

Dont book low-cost airlines through Orbitz!!!! Not free or easy 24 hr cancellation When booking my easyjet ticket site states bold and clear - "Free cancellation within 24 hours". No asterisk or caveat for low cost airlines. In the fine print when finalizing payment, it states that if an airline charges a cancellation fee it is passed to the customer. You canNOT cancel easyjet directly with Orbitz, must call easyjet - and then esayjet charges a $75 cancellation fee (even within the 24 hours). The charge shows up from easyjet, not Orbitz so you cant dispute with the credit card company.

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javier ramos
GB

Please do not buy any insurance from… Please do not buy any insurance from this company. Bought insurance for a flight in May. Plans changed. They said they couldn't change my flight because the airlines deals with it. Go there and they are charging me full price for a flight because I don't have insurance with them. Go to Orbitz and they tell me they can't do anything or even give me refund. They are knowingly robbing you for that insurance knowing damn well they can't do anything for you.

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Tina Ngo
GB

I absolutely HATE orbitz I absolutely HATE orbitz. I purchased flight tickets, but cancelled them for a refund. The website stated the incorrect date, causing me to miss the actual expiration date. When they fixed the problem, they still didn't let me book new flights with the refund eCredit. I followed all the guidelines. Orbitz say that I must contact Delta about my issues, Delta says it's up to Orbitz to handle my issue. Customer service takes forever to do minor tasks. Please, please do not support Orbitz unless you enjoy wasting your time.

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Howard Brownstein
GB

Orbitz failed to stand behind the reservation cost it quoted Orbitz made a car rental reservation for me, and included how much additional I would have to pay upon pickup. When the car rental company charged me more than that and I reported it to Orbitz, they threw up their hands and said I had to deal with the car rental company. This begs the question why deal with Orbitz in the first place.

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Megan McKechnie
AU

disgraceful bunch of con artist thieves I agree, this company needs negative reviews. What a disgraceful bunch of con artist thieves. Truly Trumpian! Quote is in USD (but not shown on screen, only in fine print in receipt of purchase) so when paying in AUD the quote is effectively irrelevant. Then charged a third party booking fee that was not quoted or even mentioned throughout the booking process. Avoid at all costs.

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