Pratik Agrawal
GBWorst customer service experience Worst customer service experience. Booked a flight, realized my mistake that I booked for wrong dates. Made another reservation with Spirit with the correct dates within few hours. Spirit did not refund or even provide flight credit for the first reservation. The incorrect booking was for a date within 7 days. Such a horrible customer service.
Bg
GBSomehow the website allowed me to… Somehow the website allowed me to DOUBLE book the EXACT same flight for the SAME person SAME time SAME day and they would not allow me to cancel without paying $150 fee, sending a photo of my id, and a photo of the card I paid the $150 with (mind you I'm a free spirit rewards card holder and this is how they treated me). This should be ILLEGAL. Shady practices. I'm absolutely disgusted and after this trip is over and I use up the small amount of points left on the card, I'm saying GOOD-BYE and good riddance to this company. Flying spirit SEEMS to be cheaper but all the extra nonsense they put you through, you pay with your time and sanity.
blix ᵐᵐ²
GBSpirit Airlines was a Great experience Spirit Airlines was a Great, welcome experience. Although i only passed on the flight because of an delay. They welcome you with complementary snacks (free), and you are able to let your seat back without anyone being bothered. Now i shouldve wrote this review in 2019 but still cool
Chris B
GBWorse airlines ever I will never fly… Worse airlines ever I will never fly them again they charged me $100 for a damn shopping bag yes not luggage so don’t shop if your flying spirit I see why you have class action lawsuits
David Behar
GBLiars Super disappointed about my returning flight. You were very far away of being honest. You delayed a flight 8 hours. I needed to sleep on the airport floor even when i had all the night already paid at the hotel. But because of you, it was one of the uncomfortable night in long time. You said the biggest lie i've heard. Volcano Alert. I was hiring that lie and at the same time watching other airlines landing and taking off. It really was because you didn't sell enough tickets and you just desired to cancel the earliest one in that day to concentrate the passengers in the next one and even that, the next flight was almost empty. Shame on you. You already don exist for me any more. I will prefer to pay more in another airline.