Worse airlines ever I will never fly… Worse airlines ever I will never fly them again they charged me $100 for a damn shopping bag yes not luggage so don’t shop if your flying spirit I see why you have class action lawsuits

Liars Super disappointed about my returning flight. You were very far away of being honest. You delayed a flight 8 hours. I needed to sleep on the airport floor even when i had all the night already paid at the hotel. But because of you, it was one of the uncomfortable night in long time. You said the biggest lie i've heard. Volcano Alert. I was hiring that lie and at the same time watching other airlines landing and taking off. It really was because you didn't sell enough tickets and you just desired to cancel the earliest one in that day to concentrate the passengers in the next one and even that, the next flight was almost empty. Shame on you. You already don exist for me any more. I will prefer to pay more in another airline.

Another company that talks a big game… Another company that talks a big game but you get less they you even pay for (which is saying some). I have flown with them on and off over the years spanning both business and personal flights and they just continue to disappoint. Every interaction with them seems to be someone that either can't help you or they are just outright rude. They will outright lie to you and run you up on cost so you might as well just fly with the other airlines unless you are forced to fly with them and you don't need to take much if anything with you.

This Airline will never let you change… This Airline will never let you change your flight with reasonable price ever you will pay more than you imagin. And they don't care what their service going to look like. I really hope the reason why they tickets non refundable and hight prices for changing or editing flight so high. The profits those money they will throw on the security and safety checking every parts and updated security Airline programs.

Appallingly bad customer service Appallingly bad customer service. Curly haired girl at check out desk was unbelievably unhelpful, caused us to miss our flight costing us over £1,600 to book new ones. Avoid especially if flying from Guatemala City