Do yourself a favor and stay away !!delayed ! Carry on costs more than the ticket !!! It sucks ! Do yourself a favor and stay away !!! Security could not recognize me because spirit had entered my info wrong and was not willing to correct it , it started off with extra security measures !!!!The flight was delayed because some vip person had entered Vegas and the Vegas airport had not let them fly for 1 hour and 30 minutes . Once we got to Vegas another vip person got there and they had to go in circles in the sky until they could land . They won’t even offer you a glass of water and my carry on stayed behind in the airport because they said they would charge 100$ and I had paid for carry on through 3rd party . I asked them to take it to ticketing so my family member could pick it up !!!!!!!!!! Cheap and delayed plus rude staff !!!!!!!!!!

Somehow the website allowed me to… Somehow the website allowed me to DOUBLE book the EXACT same flight for the SAME person SAME time SAME day and they would not allow me to cancel without paying $150 fee, sending a photo of my id, and a photo of the card I paid the $150 with (mind you I'm a free spirit rewards card holder and this is how they treated me). This should be ILLEGAL. Shady practices. I'm absolutely disgusted and after this trip is over and I use up the small amount of points left on the card, I'm saying GOOD-BYE and good riddance to this company. Flying spirit SEEMS to be cheaper but all the extra nonsense they put you through, you pay with your time and sanity.

Spirit Airlines was a Great experience Spirit Airlines was a Great, welcome experience. Although i only passed on the flight because of an delay. They welcome you with complementary snacks (free), and you are able to let your seat back without anyone being bothered. Now i shouldve wrote this review in 2019 but still cool

Appallingly bad customer service Appallingly bad customer service. Curly haired girl at check out desk was unbelievably unhelpful, caused us to miss our flight costing us over £1,600 to book new ones. Avoid especially if flying from Guatemala City

Worst airline on this planet Worst airline on this planet. They overbooked a flight to Central America on purpose, and over 100 passengers could not board the flight. The flight attendant counter lady said if I tried to board the flight that Secret Service would arrest me. Horrible experience, they are like Nazi's. They also never refunded me and ruined my plan to migrate. Use Copa Airlines instead, much more reliable and they actually know what they're doing. Never book Spirit it's a waste of time and not worth it.