nicola somo
GBI wouldn't even recommend it to my… I wouldn't even recommend it to my enemies,I had three check in luggage and one luggage was 53lb. I had to pay $125 if I was going to fly that day, you're allowed 40lb per luggage and I recently found out they don't do combined weight when my total weight was less than 113lb. Find another airlines that treats customers like people not $$$$
John Ottena
GBThe worst customer service The worst customer service. Mechanical issues at 8:55am delayed my trip an extra day and then again on my return flight (which left me in the airport in Orlando until 1am trying to find a way home)...but I was offered a $50 voucher for another flight. I've asked for a refund on a cancelled guest flight, but all they care about is offering a credit for a future flight (within 90 days to book). I refuse to fly this airline and hope others follow
Mario S
GBAfter multiple flight delays I was able… After multiple flight delays I was able to finally board and fly home. It didnt help we were stuck on the tarmac for 45 mins before we took off nor did we have an open gate to go to when we landed. We had to get of the plane and walk outside instead of using a normal gate. Not really sure whats up with spirit and I feel bad for the people that work there bc I was not the only one that was upset.
bryan wolfe
GBCancelled seats on a flight that we… Cancelled seats on a flight that we booked weeks ago. No communication, no compensation, just a cancelled trip less that 24 hours. I have been on with customer service for 4+ hours and have not talked to a human.
Nathapob Kattiengkit
GBThis Airline will never let you change… This Airline will never let you change your flight with reasonable price ever you will pay more than you imagin. And they don't care what their service going to look like. I really hope the reason why they tickets non refundable and hight prices for changing or editing flight so high. The profits those money they will throw on the security and safety checking every parts and updated security Airline programs.