Esther Naba
CADo yourself a favor and stay away !!delayed ! Carry on costs more than the ticket !!! It sucks ! Do yourself a favor and stay away !!! Security could not recognize me because spirit had entered my info wrong and was not willing to correct it , it started off with extra security measures !!!!The flight was delayed because some vip person had entered Vegas and the Vegas airport had not let them fly for 1 hour and 30 minutes . Once we got to Vegas another vip person got there and they had to go in circles in the sky until they could land . They won’t even offer you a glass of water and my carry on stayed behind in the airport because they said they would charge 100$ and I had paid for carry on through 3rd party . I asked them to take it to ticketing so my family member could pick it up !!!!!!!!!! Cheap and delayed plus rude staff !!!!!!!!!!
The Punisher
GBSpirit Airlines Flight Attendant's Discrimination Ruined My Trip I experienced shocking discrimination and abysmal customer service on a recent Spirit Airlines flight (FLL-ORD, March 26th, delayed past 1am on March 27th). A flight attendant – a middle-aged white male, average height, with blond hair with ponytail up – targeted me despite my having paid extra for an exit row seat. He claimed my English wasn't "fluent enough" for safety (it absolutely is!) and rudely forced me to switch with a native speaker. I was given no reasonable explanation. When I asked for his name and badge number, he defiantly removed his badge. I felt humiliated and believe his actions had racial undertones. This ruined my trip – I missed an important meeting due to the delay and lack of sleep. Spirit Airlines, THIS IS WRONG. Address this flight attendant's behavior and fix your horrendous customer service!
John Ottena
GBThe worst customer service The worst customer service. Mechanical issues at 8:55am delayed my trip an extra day and then again on my return flight (which left me in the airport in Orlando until 1am trying to find a way home)...but I was offered a $50 voucher for another flight. I've asked for a refund on a cancelled guest flight, but all they care about is offering a credit for a future flight (within 90 days to book). I refuse to fly this airline and hope others follow
Chris B
GBWorse airlines ever I will never fly… Worse airlines ever I will never fly them again they charged me $100 for a damn shopping bag yes not luggage so don’t shop if your flying spirit I see why you have class action lawsuits
Carlo Travierso
CRWorst airline on this planet Worst airline on this planet. They overbooked a flight to Central America on purpose, and over 100 passengers could not board the flight. The flight attendant counter lady said if I tried to board the flight that Secret Service would arrest me. Horrible experience, they are like Nazi's. They also never refunded me and ruined my plan to migrate. Use Copa Airlines instead, much more reliable and they actually know what they're doing. Never book Spirit it's a waste of time and not worth it.