The worst customer service The worst customer service. Mechanical issues at 8:55am delayed my trip an extra day and then again on my return flight (which left me in the airport in Orlando until 1am trying to find a way home)...but I was offered a $50 voucher for another flight. I've asked for a refund on a cancelled guest flight, but all they care about is offering a credit for a future flight (within 90 days to book). I refuse to fly this airline and hope others follow

Appallingly bad customer service Appallingly bad customer service. Curly haired girl at check out desk was unbelievably unhelpful, caused us to miss our flight costing us over £1,600 to book new ones. Avoid especially if flying from Guatemala City

Another company that talks a big game… Another company that talks a big game but you get less they you even pay for (which is saying some). I have flown with them on and off over the years spanning both business and personal flights and they just continue to disappoint. Every interaction with them seems to be someone that either can't help you or they are just outright rude. They will outright lie to you and run you up on cost so you might as well just fly with the other airlines unless you are forced to fly with them and you don't need to take much if anything with you.

Strange most people are complaining but… Strange that most people are complaining but why are Spirit flights always full? To add salt to wound, they keep expanding with new planes!

Worst customer service experience Worst customer service experience. Booked a flight, realized my mistake that I booked for wrong dates. Made another reservation with Spirit with the correct dates within few hours. Spirit did not refund or even provide flight credit for the first reservation. The incorrect booking was for a date within 7 days. Such a horrible customer service.