The worst customer service The worst customer service. Mechanical issues at 8:55am delayed my trip an extra day and then again on my return flight (which left me in the airport in Orlando until 1am trying to find a way home)...but I was offered a $50 voucher for another flight. I've asked for a refund on a cancelled guest flight, but all they care about is offering a credit for a future flight (within 90 days to book). I refuse to fly this airline and hope others follow

Appallingly bad customer service Appallingly bad customer service. Curly haired girl at check out desk was unbelievably unhelpful, caused us to miss our flight costing us over £1,600 to book new ones. Avoid especially if flying from Guatemala City

Worst airline on this planet Worst airline on this planet. They overbooked a flight to Central America on purpose, and over 100 passengers could not board the flight. The flight attendant counter lady said if I tried to board the flight that Secret Service would arrest me. Horrible experience, they are like Nazi's. They also never refunded me and ruined my plan to migrate. Use Copa Airlines instead, much more reliable and they actually know what they're doing. Never book Spirit it's a waste of time and not worth it.

Cancelled seats on a flight that we… Cancelled seats on a flight that we booked weeks ago. No communication, no compensation, just a cancelled trip less that 24 hours. I have been on with customer service for 4+ hours and have not talked to a human.

Worst customer service experience Worst customer service experience. Booked a flight, realized my mistake that I booked for wrong dates. Made another reservation with Spirit with the correct dates within few hours. Spirit did not refund or even provide flight credit for the first reservation. The incorrect booking was for a date within 7 days. Such a horrible customer service.