Worse airlines ever I will never fly… Worse airlines ever I will never fly them again they charged me $100 for a damn shopping bag yes not luggage so don’t shop if your flying spirit I see why you have class action lawsuits

Cancelled seats on a flight that we… Cancelled seats on a flight that we booked weeks ago. No communication, no compensation, just a cancelled trip less that 24 hours. I have been on with customer service for 4+ hours and have not talked to a human.

Liars Super disappointed about my returning flight. You were very far away of being honest. You delayed a flight 8 hours. I needed to sleep on the airport floor even when i had all the night already paid at the hotel. But because of you, it was one of the uncomfortable night in long time. You said the biggest lie i've heard. Volcano Alert. I was hiring that lie and at the same time watching other airlines landing and taking off. It really was because you didn't sell enough tickets and you just desired to cancel the earliest one in that day to concentrate the passengers in the next one and even that, the next flight was almost empty. Shame on you. You already don exist for me any more. I will prefer to pay more in another airline.

Cancelling a flight late at night, leaving customers with few options during spring break We were delayed five times and our flight eventually got cancelled. Rather than making an announcement to all passengers what the options would be, two agents were available to talk to one customer at the time, basically telling us that we can be stuck in Orlando for two days, or take the refund. None of it came with a sincere apology and people were left to their own devices at 11pm on a Wednesday night during spring break week where rebooking anything reasonably priced was out of the question. We ended up having to drive to Detroit (18 hours) and lost two days of vacation time. We will never fly with Spirit again. If we could enter 0/10, we would.

Terrible company Terrible company, damaged my suitcase. Rude customer service. They won’t do anything because they say I had to have complained at the airport but I had to be someone else and felt they had cameras to verify my claim besides they was no staff nearby to report to.