Spirit Airlines was a Great experience Spirit Airlines was a Great, welcome experience. Although i only passed on the flight because of an delay. They welcome you with complementary snacks (free), and you are able to let your seat back without anyone being bothered. Now i shouldve wrote this review in 2019 but still cool

Appallingly bad customer service Appallingly bad customer service. Curly haired girl at check out desk was unbelievably unhelpful, caused us to miss our flight costing us over £1,600 to book new ones. Avoid especially if flying from Guatemala City

Liars Super disappointed about my returning flight. You were very far away of being honest. You delayed a flight 8 hours. I needed to sleep on the airport floor even when i had all the night already paid at the hotel. But because of you, it was one of the uncomfortable night in long time. You said the biggest lie i've heard. Volcano Alert. I was hiring that lie and at the same time watching other airlines landing and taking off. It really was because you didn't sell enough tickets and you just desired to cancel the earliest one in that day to concentrate the passengers in the next one and even that, the next flight was almost empty. Shame on you. You already don exist for me any more. I will prefer to pay more in another airline.

The worst customer service The worst customer service. Mechanical issues at 8:55am delayed my trip an extra day and then again on my return flight (which left me in the airport in Orlando until 1am trying to find a way home)...but I was offered a $50 voucher for another flight. I've asked for a refund on a cancelled guest flight, but all they care about is offering a credit for a future flight (within 90 days to book). I refuse to fly this airline and hope others follow

This Airline will never let you change… This Airline will never let you change your flight with reasonable price ever you will pay more than you imagin. And they don't care what their service going to look like. I really hope the reason why they tickets non refundable and hight prices for changing or editing flight so high. The profits those money they will throw on the security and safety checking every parts and updated security Airline programs.