Spirit Airlines

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1.35
Based on 20 Reviews

5

5.00%

4

0.00%

3

5.00%

2

5.00%

1

85.00%
About Spirit Airlines

Since when did air travel become so expensive? At Spirit Airlines, our motto is Less Money. More Go. We believe that when you spend less, you ultimately get More Go. Whether that means more adventure in new places, further trips to far-away destinations, or maybe visiting the ones you love more often, we champion those fliers who see travel as the ultimate goal. We strive to keep airfare fair by allowing our fliers to pick à la carte extras like bags, seat assignments, and refreshments, while others bake them into their ticket prices. Our Fit Fleet™ is also one of the youngest in the industry, allowing us to charge less for fuel while taking you further. So what are you waiting for? Kick off your next trip and save with us at www.spirit.com.

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bryan wolfe
GB

Cancelled seats on a flight that we… Cancelled seats on a flight that we booked weeks ago. No communication, no compensation, just a cancelled trip less that 24 hours. I have been on with customer service for 4+ hours and have not talked to a human.

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Suzanna
GB

Cancelling a flight late at night, leaving customers with few options during spring break We were delayed five times and our flight eventually got cancelled. Rather than making an announcement to all passengers what the options would be, two agents were available to talk to one customer at the time, basically telling us that we can be stuck in Orlando for two days, or take the refund. None of it came with a sincere apology and people were left to their own devices at 11pm on a Wednesday night during spring break week where rebooking anything reasonably priced was out of the question. We ended up having to drive to Detroit (18 hours) and lost two days of vacation time. We will never fly with Spirit again. If we could enter 0/10, we would.

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David Behar
GB

Liars Super disappointed about my returning flight. You were very far away of being honest. You delayed a flight 8 hours. I needed to sleep on the airport floor even when i had all the night already paid at the hotel. But because of you, it was one of the uncomfortable night in long time. You said the biggest lie i've heard. Volcano Alert. I was hiring that lie and at the same time watching other airlines landing and taking off. It really was because you didn't sell enough tickets and you just desired to cancel the earliest one in that day to concentrate the passengers in the next one and even that, the next flight was almost empty. Shame on you. You already don exist for me any more. I will prefer to pay more in another airline.

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MARI
GB

Terrible company Terrible company, damaged my suitcase. Rude customer service. They won’t do anything because they say I had to have complained at the airport but I had to be someone else and felt they had cameras to verify my claim besides they was no staff nearby to report to.

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Nathapob Kattiengkit
GB

This Airline will never let you change… This Airline will never let you change your flight with reasonable price ever you will pay more than you imagin. And they don't care what their service going to look like. I really hope the reason why they tickets non refundable and hight prices for changing or editing flight so high. The profits those money they will throw on the security and safety checking every parts and updated security Airline programs.

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