Spirit Airlines

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1.35
Based on 20 Reviews

5

5.00%

4

0.00%

3

5.00%

2

5.00%

1

85.00%
About Spirit Airlines

Since when did air travel become so expensive? At Spirit Airlines, our motto is Less Money. More Go. We believe that when you spend less, you ultimately get More Go. Whether that means more adventure in new places, further trips to far-away destinations, or maybe visiting the ones you love more often, we champion those fliers who see travel as the ultimate goal. We strive to keep airfare fair by allowing our fliers to pick à la carte extras like bags, seat assignments, and refreshments, while others bake them into their ticket prices. Our Fit Fleet™ is also one of the youngest in the industry, allowing us to charge less for fuel while taking you further. So what are you waiting for? Kick off your next trip and save with us at www.spirit.com.

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John Ottena
GB

The worst customer service The worst customer service. Mechanical issues at 8:55am delayed my trip an extra day and then again on my return flight (which left me in the airport in Orlando until 1am trying to find a way home)...but I was offered a $50 voucher for another flight. I've asked for a refund on a cancelled guest flight, but all they care about is offering a credit for a future flight (within 90 days to book). I refuse to fly this airline and hope others follow

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Lawrence Philogene
PR

Strange most people are complaining but… Strange that most people are complaining but why are Spirit flights always full? To add salt to wound, they keep expanding with new planes!

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Mario S
GB

After multiple flight delays I was able… After multiple flight delays I was able to finally board and fly home. It didnt help we were stuck on the tarmac for 45 mins before we took off nor did we have an open gate to go to when we landed. We had to get of the plane and walk outside instead of using a normal gate. Not really sure whats up with spirit and I feel bad for the people that work there bc I was not the only one that was upset.

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Paige
GB

They won’t issue refunds I canceled my flight two months ago and they haven’t given me my refund. They also overbooked my other flight by 30 people so I showed up at 430am for a flight to the airport just to not get on the plane and stay at the airport until another airline could book me. NEVER USING SPIRIT AGAIN

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MARI
GB

Terrible company Terrible company, damaged my suitcase. Rude customer service. They won’t do anything because they say I had to have complained at the airport but I had to be someone else and felt they had cameras to verify my claim besides they was no staff nearby to report to.

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