mason helgeson
GBAnother company that talks a big game… Another company that talks a big game but you get less they you even pay for (which is saying some). I have flown with them on and off over the years spanning both business and personal flights and they just continue to disappoint. Every interaction with them seems to be someone that either can't help you or they are just outright rude. They will outright lie to you and run you up on cost so you might as well just fly with the other airlines unless you are forced to fly with them and you don't need to take much if anything with you.
MARI
GBTerrible company Terrible company, damaged my suitcase. Rude customer service. They won’t do anything because they say I had to have complained at the airport but I had to be someone else and felt they had cameras to verify my claim besides they was no staff nearby to report to.
bryan wolfe
GBCancelled seats on a flight that we… Cancelled seats on a flight that we booked weeks ago. No communication, no compensation, just a cancelled trip less that 24 hours. I have been on with customer service for 4+ hours and have not talked to a human.
David Behar
GBLiars Super disappointed about my returning flight. You were very far away of being honest. You delayed a flight 8 hours. I needed to sleep on the airport floor even when i had all the night already paid at the hotel. But because of you, it was one of the uncomfortable night in long time. You said the biggest lie i've heard. Volcano Alert. I was hiring that lie and at the same time watching other airlines landing and taking off. It really was because you didn't sell enough tickets and you just desired to cancel the earliest one in that day to concentrate the passengers in the next one and even that, the next flight was almost empty. Shame on you. You already don exist for me any more. I will prefer to pay more in another airline.
nicola somo
GBI wouldn't even recommend it to my… I wouldn't even recommend it to my enemies,I had three check in luggage and one luggage was 53lb. I had to pay $125 if I was going to fly that day, you're allowed 40lb per luggage and I recently found out they don't do combined weight when my total weight was less than 113lb. Find another airlines that treats customers like people not $$$$