Liars Super disappointed about my returning flight. You were very far away of being honest. You delayed a flight 8 hours. I needed to sleep on the airport floor even when i had all the night already paid at the hotel. But because of you, it was one of the uncomfortable night in long time. You said the biggest lie i've heard. Volcano Alert. I was hiring that lie and at the same time watching other airlines landing and taking off. It really was because you didn't sell enough tickets and you just desired to cancel the earliest one in that day to concentrate the passengers in the next one and even that, the next flight was almost empty. Shame on you. You already don exist for me any more. I will prefer to pay more in another airline.

Cancelling a flight late at night, leaving customers with few options during spring break We were delayed five times and our flight eventually got cancelled. Rather than making an announcement to all passengers what the options would be, two agents were available to talk to one customer at the time, basically telling us that we can be stuck in Orlando for two days, or take the refund. None of it came with a sincere apology and people were left to their own devices at 11pm on a Wednesday night during spring break week where rebooking anything reasonably priced was out of the question. We ended up having to drive to Detroit (18 hours) and lost two days of vacation time. We will never fly with Spirit again. If we could enter 0/10, we would.

Worst airline on this planet Worst airline on this planet. They overbooked a flight to Central America on purpose, and over 100 passengers could not board the flight. The flight attendant counter lady said if I tried to board the flight that Secret Service would arrest me. Horrible experience, they are like Nazi's. They also never refunded me and ruined my plan to migrate. Use Copa Airlines instead, much more reliable and they actually know what they're doing. Never book Spirit it's a waste of time and not worth it.

Spirit Airlines was a Great experience Spirit Airlines was a Great, welcome experience. Although i only passed on the flight because of an delay. They welcome you with complementary snacks (free), and you are able to let your seat back without anyone being bothered. Now i shouldve wrote this review in 2019 but still cool

Worst customer service experience Worst customer service experience. Booked a flight, realized my mistake that I booked for wrong dates. Made another reservation with Spirit with the correct dates within few hours. Spirit did not refund or even provide flight credit for the first reservation. The incorrect booking was for a date within 7 days. Such a horrible customer service.