Customer
GBI have reflect on my previous rating and concluded that it was too harsh, so have uprated to 4 stars. Despite multiple instructions to await our exit from the Cruise Terminal due to the unpredictable US TSA delays; a driver was sent early, the driver then left and and returned and left again. I was then warned of a charge for waiting time! Having finally exited the terminal; a driver was not available and we waited at the curb in the sun for another to be located. When Valentino arrived he was friendly and efficient in a very clean vehicle and the journey to our hotel was good. Our second journey to JFK was handled well and despite the awful traffic we arrived at the airport in good time,
Tylor, Alexander
GBI used NYC State Limo for my wedding… I used NYC State Limo for my wedding and couldn't be happier with the service. The driver was punctual, courteous, and the limo was beautifully decorated. It made our special day even more memorable.
Luke John
GBI had a great experience with NYC State… I had a great experience with NYC State Limo's Luxury Sedan car service from Degrasse to De Kalb. The ride was smooth, and the driver was courteous and professional.
CD
GBThe driver was courteous and… The driver was courteous and accommodating. Thank you for the surprise car that picked us up. Looking forward to our pickup at Kennedy tomorrow. Have already recommended to others.
Irene G.
GBNo problems makes for a good experience. My initial phone call was attended to quickly. If I had to say anything about the service I received, etc. is that the person at the other end could have been a bit more friendly. But, all in all, he did his job as did the driver who met my friends and I when we headed home from vacation. The driver was very polite and friendly.