Rebecca
GBWhat a disaster I made the reservation two and a half months before our moving date. My son is very ill with severe MECFS. There was no other way to get him from our home in California to our new one in Massachusetts. One day before the scheduled flight they called us to say there was NO plane for us, sorry. Three hours later and after much arguing, they said, oh, another company’s plane could take us but couldn’t take our service dog. In the midst of moving day, packers in and out, and giving the house a final clean, I had to scramble madly and include the help of several friends to find the only cargo line and flight that could take our dog within four hours of our new home, buy a different kind of crate than angelmed flight had required, at a cost of three thousand dollars and much anguish. The flight coordinator was very defensive throughout, seemed to think leaving us without a flight at the last minute was no problem, and even threatened that I might not be able to accompany my son on the flight ( who can’t survive without my care!). All in the name of “patient safety”! The flight itself and crew ( not angelmedflight) were terrific, although instead of the promised “ our town airport to destination’s town airport”, we had a two hour ride in an ambulance to a larger city. Extremely stressful experience and would not recommend them EVER. Now, two weeks later, I want to add that, on the last day before our flight, after having paid them with a check ( and right before they informed me they had no flight for us !) They insisted that I take a trip to the bank to wire them the money since they said the check had not yet arrived. I did so, and then a week after the flight, discovered by checking my bank statement, that they had DOUBLE BILLED me, cashing my check after I’d wired them the money directly. 🤬
PollyMc
GBThis is the second time i have used… This is the second time i have used your services. Another perfect experience. Obviously when you are having to call in a medical plane you are already beyond upset and stressed - your team made the trip the best it could be! Once again - thank you!!
Kim Ananania
GBAngel MedFlight is Top Notch The team of Perrine, Angel and the two pilots were absolutely amazing. Their comradery, communication between each other and each leg of the trip, medical and aviation knowledge, patient care and humor brought to our stressful situation were the perfect mix to making our trip a success. We will always be grateful for this team and your organization for helping us get from Maine to Philly safely. With sincere appreciation and gratitude. The Anania's
cheryl bargatze
GBAngel Flight has been incredible! Angel Flight has been incredible!! Kristy Becker coordinated Blake’s first flight 4/24 from West Palm Beach to Atlanta, Ga Piedmont Hospital. 24yo Covid intubated, needing ECMO. You then transported him to Univ of Maryland Medical Center where he is waiting for a double lung transplant. Your team and company are amazing!! Thank you!!!!
davene forche
GBAngel MedFlight was referred to us as … Angel MedFlight was referred to us as we had immediate transfer needs for an elderly family member. The entire staff from Angel Med Flight, from the sales person,medical staff, to the pilots, were unbelievable. They made this difficult transition so much easier to handle. Carl was my "goto" person, who kept me updated with flight status and arrivals. If I could give more than 5 stars I would! Great job and thank you so much for taking care of our family member with such compassion.