Rebecca
GBWhat a disaster I made the reservation two and a half months before our moving date. My son is very ill with severe MECFS. There was no other way to get him from our home in California to our new one in Massachusetts. One day before the scheduled flight they called us to say there was NO plane for us, sorry. Three hours later and after much arguing, they said, oh, another company’s plane could take us but couldn’t take our service dog. In the midst of moving day, packers in and out, and giving the house a final clean, I had to scramble madly and include the help of several friends to find the only cargo line and flight that could take our dog within four hours of our new home, buy a different kind of crate than angelmed flight had required, at a cost of three thousand dollars and much anguish. The flight coordinator was very defensive throughout, seemed to think leaving us without a flight at the last minute was no problem, and even threatened that I might not be able to accompany my son on the flight ( who can’t survive without my care!). All in the name of “patient safety”! The flight itself and crew ( not angelmedflight) were terrific, although instead of the promised “ our town airport to destination’s town airport”, we had a two hour ride in an ambulance to a larger city. Extremely stressful experience and would not recommend them EVER. Now, two weeks later, I want to add that, on the last day before our flight, after having paid them with a check ( and right before they informed me they had no flight for us !) They insisted that I take a trip to the bank to wire them the money since they said the check had not yet arrived. I did so, and then a week after the flight, discovered by checking my bank statement, that they had DOUBLE BILLED me, cashing my check after I’d wired them the money directly. 🤬
PollyMc
GBThis is the second time i have used… This is the second time i have used your services. Another perfect experience. Obviously when you are having to call in a medical plane you are already beyond upset and stressed - your team made the trip the best it could be! Once again - thank you!!
sally gabrielson
GBAir Transportation We required air transport from Iowa to North Carolina after going through major surgery. Since I was unable to make the cross country drive home we contacted Angel Med Flight and from that point on they made all the arrangements to get me home safely. The professionalism this company displays is second to none. From the flight crew-Michael and John, the flight nurse Aaron and the paramedic Daniel I was in extremely capable hands and very well taken care of. Thank you Angel Med Flight for getting me safely home.
Marcy Mills
GBMy son was in an accident in Indiana … My son was in an accident in Indiana on June 18,2021 while working on pipeline.Tyler lost his leg and hip.After 3 weeks at UI,a wonderful team from Angelflight,took us home to Mississippi,where my son could start his rehabilitation.I wish I could personally thank each one of those men who took took such good care of my son Matthew Tyler Feldman and got us home to Jackson,Ms.Angel flights "Angels" Thank you!💕Marcy Mills
Guy Palmer
GBTop Flight. Services that are unbeatable. The entire team was very responsive, had up to date information at all times, and performed flawlessly. Pick up was on time with very experienced personnel who asked all the right questions about the patient. Transport was smooth and very well planned. Great services. Thank you