I have used this service 4 times and… I have used this service 4 times and every time it has taken 30 minutes to an hour to get picked up when 5-10 minutes is what is promised. And they don’t answer their phone and refuse to make it right. Then when it finally came it was completely full and there was no room to sit and the driver almost got in an accident and threw all the passengers toward the windshield.

Wally Park is easy and convenient Wally Park is an easy, convenient, and economical option when you need to park your car while away on vacation. Courteous,friendly, helpful staff. Their shuttle runs every 5 minutes so it's always quick in and out at the airport. Highly recommend.

Great experience except for one shuttle driver. Great experience overall except for the driver who picked us up when we returned to Chicago O’Hare. We had my 84 year old mother with us along with her walker and luggage. He made absolutely no effort to help us board the shuttle or get off. Not the type of service I have experienced previously with other drivers.

Refused entry despite having reservation but still charged! I made a reservation to park on my last trip but when I got there, I was greeted by a large sign saying there was NO PARKING and the attendent said they were full. As Seinfeld famously said, "I don't think they understand how reservations work". To make matters worse, they charged me for the full amount and haven't responded to emails or phone calls to get a refund so I need to dispute the charges with my cc company. Their service has been getting worse in the last few years and after this, I am done parking at WallyPark and suggest others avoid as well. Shout out to SeaTac Park who was able to accommodate me at the last minute

Horrible customer service Horrible customer service. Waited over an hour for a pickup at the international terminal. We were lied to multiple times about a shuttle being dispatched to pick up our family. When the driver finally arrived, he was rude. I would NEVER park with this company again. We are very patient people and it takes quite a bit for me to be willing to post a negative review of a company.