Customer Service Just Hung Up on Me! RUDE 3am and i've called and waited in queue 3 times tonight. finally i get through. i complain about the terrible website of United Airlines and the 'customer service' agents hangs up on me!!!! Terrible airline to deal with. Terrible website to book tickets on. Impossible to find detailed and clearly stated information on cancel/refund policies. sadly, i have points to spend to be rid of United!! : (

United is costing me $244 I won't forget On my way back from a business travel from Denver CO to London UK I had to pay a fortune to select one of the few row seats still available, because I like to be able to stand up and go to the toilet without bothering anybody to let me through. When I try to locate the past trip and get the receipt for the seat selection, United website simply throws a series of schizophrenic errors. Finding past trips? Impossible to do so using the confirmation number and last name. It doesn't matter if confirmation number meets criteria, or if I enter the last name exactly the way it is spelled in the ticket, it doesn't find it. Finding receipts? The website finds none, not even of the entire flight ticket.

Our flight was cancelled after sitting… Our flight was cancelled after sitting 8 hours at Newark Airport due to plane issues. United could not get us out on another flight for 2 days. We had to drive 8 hours home that night because we had to be home. The issue is they would not reimburse us for our car rental to get home. They offered us vouchers. Why would we spend more money with someone who does not take care of their customers. Our request was for an expense far cheaper than staying in Newark for 2 days. Never again with United. First and last experience

I stupidly booked flights from London… I stupidly booked flights from London to LAX in March 2020, trusting that I'd be able to easily re-book. Well the pandemic hit and I converted my flights to 'future flight credit'. Can I book a new flight with these? - simple answer is no - at least not via the website and the phone is useless. United customer service is non-existent.

Baggage was delayed and they closed my… Baggage was delayed and they closed my case after I got the baggage. They dont answer because of interim expensives. Really bad airline. Dont book.