Wing Hong Lau
HKPrompt reply and efficient in handling of cancellation I must express my sincere thanks to Angelo Gonzales, who has helped me to arrange cancellation of cruise that I booked without notice the year of departure not being in 2025, but rather depart in 2026. This is totally my own mistake, but he helps to deal with the cancellation without asking reasons, very professional. I am very impressed by his efficiency in dealing with this matter.
Jady Simpson
ZAKRIS assisted me perfectly on the chat. KRIS assisted me perfectly on the chat. Promptly responded to my questions and assisted to my every query. Clear communication and friendly. Thanks KRIS.
Rob
GBChristine Christine helped a great deal when I was in a predicament due to losing my phone. Great customer service!
Oliver Ostojić
RSFlorence was very helpful and did her… Florence was very helpful and did her best to help me make a booking. Cruise Direct had the best "User interface" meaning it gave me the quickest way to find my cruise and make a booking. Hopefuly, the cruise will go well. All the best for Florence and Cruise Direct.
Sara
AEI made a complicated reservation… I made a complicated reservation through ANGELO GONZALES, and he was God-sent. Not only did he help answer all my questions, but also regularly emailed me with updates and progress. I truly appreciate his support, especially that he did it with so much grace. He’s awesome !