Our trip to Japan was wonderful Our trip to Japan was wonderful. It is hard to sum up in just a few words, but it was a very memorable trip. The planning from UME and Steven Hu was superb, there were smooth interfaces between cities, travelling, new drivers, etc, and that was much appreciated. The hotels were generally good. Our tour guide Jeremy was very professional, smart, caring, prompt, attentive to detail, and he truly tried to make this a good trip for us, he was able to refine and tailor the trip to better suit our interests. He is a very good tour guide and he made a big difference to the quality of our trip. Overall, we are very pleased with the trip to Japan put together for us by Steven Hu and UME. I would not hesitate to use the services of UME again for a trip to Asia, or to recommend UME to anyone who is considering a trip there. Thank you and all your staff for putting together this trip for us!

Excellent Experience! Exploring various parts of the world and experiencing diverse cultures is my passion. In the past, I traveled with big name travel agencies. For my trip to Japan, I chose to sign up with UME Travel. Honestly, I was skeptical about UME travel at first, but I was 100% wrong. Lan Liu arranged a wonderful, unforgettable trip to Japan for myself and two companions. She did an excellent job fulfilling my interests and the itinerary was extremely organized. Our trip to Japan could not have been better, it was perfect! Lan Liu is genuine, pleasant, polite, and knowledgeable. I am not an easy person to please, but she was very patient with me. Lan Liu contacted me numerous times during and after our trip to ensure that everything met our expectations. I truly recommend UME and I look forward to booking another trip with Lan Liu through UME travel again.

We had a great experience with UME We had a great experience with UME, and especially our agent Ivan. Planning the trip was easy and he was very quick to respond and make any needed adjustments. On the trip, every guide and driver was amazing and always on time and thoughtful and considerate. We just wish we had more time in Bali!

Me and my husband went on our Honeymoon… Me and my husband went on our Honeymoon last December. 28 days and we traveled around Japan, Vietnam, Cambodia, Bali and Singapur. Dan Li helped us from the beginning, I am a picky traveler and he was always very kind and helpful with all the changes and requests I had. During the trip, everything went pretty smooth, Dan was always available if we had any requests or minor "complaints" and he took care of everything. Sadly, we didn't have the best experience with some of the tour guides (Bali and Tokyo), but Dan would helped us fix the problem immediately. Would very much recommend using UME Travel and speaking to Dan.

Eva was great to work with and my… Eva was great to work with and my family of 3 really enjoyed our trip to Japan. A highlight was our tour guide in Osaka her name was JJ and she was very personable and great with English. My only downside was the driving service they pressured us to start later each morning so we were consistently stuck in traffic and had to rush through some of the sites / activities