Alain Favrod
CAUME travel organized a wonderful trip… UME travel organized a wonderful trip to Japan for me. It was high quality all the way: great choice of places to visit (got a very good understanding and overview of this fabulous country), very good 4 star hotels in good locations, and an amazing team of guide and driver (David and Alex couldn’t do enough to make my trip enjoyable). Stephen Hu, my travel advisor at UME was of great help in planning the trip. He not only responded promptly to my e-mails but made sure that all my requests and concerns were dealt with. Although 81 years old, I travel a lot and this was one of the 3 best trips I have taken. Overall a top notch experience.
Karen Wu
GBThis is my second time visiting Japan… This is my second time visiting Japan and it continues to be one of my favorite countries I have visited. Perhaps it's because I left all the planning to our travel agent at UME travel. I tried booking things myself last trip (eight years ago) and it felt less enjoyable. Also, we felt so lucky on this trip because we got nice weather, saw the top of Mt. Fuji, and made it during Sakura (cherry blossom 🌸). Definitely a must do for anyone with children. This is the first time all three of my kids (18, 17, 11) agreed on this being a very fun trip. Update: Hi I received so many requests for the itinerary so I will just add it to the photos. Our UME travel agent is named Steven Hu He also arranged our trip to the phillipines last time and that was also amazing. Also, added pictures of Nara park where cute deers roam free and you can feed them and they will bow to you. My kids loved it
DELIA JAUREGUI
JPLan Liu Lan Liu , organized everything perfectly, we had lots of fun, everyone was helpful. I truly recommend it
Natasha
GBSteven put together a FIVE STAR trip for me! I am so happy to share this review. I reached out to Steven and gave him parameters for a vacation with a friend. He put together an itinerary for us and we were prepared for our journey. At the last minute, we had a change where my friend could not travel with me. Steven revised the trip for a solo traveler, and WHAT A TRIP IT WAS!!!! His communication was prompt and well-voiced. My excursions we perfect and my guide, Puja, was absolutely amazing. I only disliked one excursion. My guide made for a deeper understanding of the local culture and I walked away with a life enhancing experience. Steven, thank you so much for making my trip seamless even with the challenges I put before you. I will definitely use you again for another vacation. You are what people DREAM a travel agent would be. 🌟🌟🌟🌟🌟
Fiona
GBFrom the check in with Princess Fiona… From the check in with Princess Fiona and Madame Mona, we knew we in for a top tier experience. The staff was attentive. We loved that cabanas were available to give an extra level of exclusiveness. The food and drinks were great and we were given ample time at each stop! Make sure you ask for Phoebe she gave the best advice and options for my trip. Definitely would recommend