Excellent Experience! Exploring various parts of the world and experiencing diverse cultures is my passion. In the past, I traveled with big name travel agencies. For my trip to Japan, I chose to sign up with UME Travel. Honestly, I was skeptical about UME travel at first, but I was 100% wrong. Lan Liu arranged a wonderful, unforgettable trip to Japan for myself and two companions. She did an excellent job fulfilling my interests and the itinerary was extremely organized. Our trip to Japan could not have been better, it was perfect! Lan Liu is genuine, pleasant, polite, and knowledgeable. I am not an easy person to please, but she was very patient with me. Lan Liu contacted me numerous times during and after our trip to ensure that everything met our expectations. I truly recommend UME and I look forward to booking another trip with Lan Liu through UME travel again.

UME travel organized a wonderful trip… UME travel organized a wonderful trip to Japan for me. It was high quality all the way: great choice of places to visit (got a very good understanding and overview of this fabulous country), very good 4 star hotels in good locations, and an amazing team of guide and driver (David and Alex couldn’t do enough to make my trip enjoyable). Stephen Hu, my travel advisor at UME was of great help in planning the trip. He not only responded promptly to my e-mails but made sure that all my requests and concerns were dealt with. Although 81 years old, I travel a lot and this was one of the 3 best trips I have taken. Overall a top notch experience.

Me and my husband went on our Honeymoon… Me and my husband went on our Honeymoon last December. 28 days and we traveled around Japan, Vietnam, Cambodia, Bali and Singapur. Dan Li helped us from the beginning, I am a picky traveler and he was always very kind and helpful with all the changes and requests I had. During the trip, everything went pretty smooth, Dan was always available if we had any requests or minor "complaints" and he took care of everything. Sadly, we didn't have the best experience with some of the tour guides (Bali and Tokyo), but Dan would helped us fix the problem immediately. Would very much recommend using UME Travel and speaking to Dan.

Amazing First Trip to Thailand! We really enjoyed our first visit to Thailand, and owe our wonderful experience to UME! Our Travel Consultant, Phoebe, was super responsive from the very beginning, and continued to respond quickly to our needs throughout the trip. Phoebe ensured we had all the hotel & travel confirmations, contact information for our English speaking guides and provided immediate insight & solutions to any concerns we had. We were able to visit Bangkok, Chiang Mai and Phuket and enjoyed unique experiences in each location. We would definitely recommend UME and plan to utilize them again when we’re ready to visit Bali. Thank you Phoebe and UME!!

Eva was great to work with and my… Eva was great to work with and my family of 3 really enjoyed our trip to Japan. A highlight was our tour guide in Osaka her name was JJ and she was very personable and great with English. My only downside was the driving service they pressured us to start later each morning so we were consistently stuck in traffic and had to rush through some of the sites / activities