Amazing experience We did a trip to Japan with the agency, Steven was our agent, he was amazing. All our doubts were resolved in detail. The trip was incredible, all the guides were very polite and with a lot of experience, for sure they made our trip unforgettable. We saw a lot of sakuras everywhere, perfect date selection. We will schedule another trip with them, we loved everything.

Amazing First Trip to Thailand! We really enjoyed our first visit to Thailand, and owe our wonderful experience to UME! Our Travel Consultant, Phoebe, was super responsive from the very beginning, and continued to respond quickly to our needs throughout the trip. Phoebe ensured we had all the hotel & travel confirmations, contact information for our English speaking guides and provided immediate insight & solutions to any concerns we had. We were able to visit Bangkok, Chiang Mai and Phuket and enjoyed unique experiences in each location. We would definitely recommend UME and plan to utilize them again when we’re ready to visit Bali. Thank you Phoebe and UME!!

Very impressed Very impressed with the planning and how everything was just about perfectly timed with the transportation. Dan Li was super helpful, attentive, patient and very quick to respond to any questions I had prior and during the trip. I also had a guide in Bangkok (forgot her name) she was absolutely fantastic!!! I had a great experience using UME

Experience,honest guide Response from Eva tour operater was very helpful and promt.We find tour guides lack experience and honesty.food was not provided as requested.Rest everything was excellent.

Excellent Experience! Exploring various parts of the world and experiencing diverse cultures is my passion. In the past, I traveled with big name travel agencies. For my trip to Japan, I chose to sign up with UME Travel. Honestly, I was skeptical about UME travel at first, but I was 100% wrong. Lan Liu arranged a wonderful, unforgettable trip to Japan for myself and two companions. She did an excellent job fulfilling my interests and the itinerary was extremely organized. Our trip to Japan could not have been better, it was perfect! Lan Liu is genuine, pleasant, polite, and knowledgeable. I am not an easy person to please, but she was very patient with me. Lan Liu contacted me numerous times during and after our trip to ensure that everything met our expectations. I truly recommend UME and I look forward to booking another trip with Lan Liu through UME travel again.