Very impressed Very impressed with the planning and how everything was just about perfectly timed with the transportation. Dan Li was super helpful, attentive, patient and very quick to respond to any questions I had prior and during the trip. I also had a guide in Bangkok (forgot her name) she was absolutely fantastic!!! I had a great experience using UME

Our trip to Japan was spectacular Our trip to Japan was spectacular! Our travel agent, Eva Wang, thoroughly planned our trip to include a blend of tourist attractions, entertainment activities unique to Japan, food experiences and UNESCO heritage sites. Eva was open and available for communication prior to and during our entire trip for questions! The drivers and tour guides were extremely knowledgeable, accommodating and kind. Must dos: see snow monkeys, Diao wasabi farm (try the ice cream!), Shinjuku Gyoen National Garden, Mt Fuji, Sensoji Temple, Universal Studios, and full day at Ghibli Park!

Eva was great to work with and my… Eva was great to work with and my family of 3 really enjoyed our trip to Japan. A highlight was our tour guide in Osaka her name was JJ and she was very personable and great with English. My only downside was the driving service they pressured us to start later each morning so we were consistently stuck in traffic and had to rush through some of the sites / activities

Amazing First Trip to Thailand! We really enjoyed our first visit to Thailand, and owe our wonderful experience to UME! Our Travel Consultant, Phoebe, was super responsive from the very beginning, and continued to respond quickly to our needs throughout the trip. Phoebe ensured we had all the hotel & travel confirmations, contact information for our English speaking guides and provided immediate insight & solutions to any concerns we had. We were able to visit Bangkok, Chiang Mai and Phuket and enjoyed unique experiences in each location. We would definitely recommend UME and plan to utilize them again when we’re ready to visit Bali. Thank you Phoebe and UME!!

Our trip to Japan was wonderful Our trip to Japan was wonderful. It is hard to sum up in just a few words, but it was a very memorable trip. The planning from UME and Steven Hu was superb, there were smooth interfaces between cities, travelling, new drivers, etc, and that was much appreciated. The hotels were generally good. Our tour guide Jeremy was very professional, smart, caring, prompt, attentive to detail, and he truly tried to make this a good trip for us, he was able to refine and tailor the trip to better suit our interests. He is a very good tour guide and he made a big difference to the quality of our trip. Overall, we are very pleased with the trip to Japan put together for us by Steven Hu and UME. I would not hesitate to use the services of UME again for a trip to Asia, or to recommend UME to anyone who is considering a trip there. Thank you and all your staff for putting together this trip for us!