Great private tour of Japan! Excellent communication with our travel agent Dan Li. He provided multiple options from us to choose and was able to customize our trip based on a few things we wanted while keeping the essentials of our trip to Japan. The tour provided great translators and drivers. This made the trip amazing and everyone felt at ease.

Very impressed Very impressed with the planning and how everything was just about perfectly timed with the transportation. Dan Li was super helpful, attentive, patient and very quick to respond to any questions I had prior and during the trip. I also had a guide in Bangkok (forgot her name) she was absolutely fantastic!!! I had a great experience using UME

Amazing Honeymoon in Japan My husband and I traveled to Japan for our honeymoon. It was our first time in the country and traveling with UME was a great decision. We worked with Amber to plan our itinerary according to our budget and interests. Communication prior to the trip was clear and timely. We were able to dictate specific things we wanted to do without having to stress over the logistics of actually making it happen. Most of the items on our itinerary were those suggested by the tour company, which saved us from having to extensively research and dig through reviews. Upon arriving in Japan, all of our drivers and guides contacted us around a day before we were scheduled to work with them. It was great to have private guides. Not only did they teach us about landmarks and history, but made sure we did not commit any breaches of etiquette and were able to lead us to lunch spots, shopping areas, etc. based on our preferences and their recommendations. One thing we chose to do was use public transit for some areas within the city. Initially we did this to devote more money toward higher-end hotels, but it wound up being quite fun and interesting. I was grateful to have our guides meet us every AM at our hotel, buy our tickets, and accompany us on the subway. Amber made sure to check in with us throughout our trip to ensure everything was going to our satisfaction.

Amazing First Trip to Thailand! We really enjoyed our first visit to Thailand, and owe our wonderful experience to UME! Our Travel Consultant, Phoebe, was super responsive from the very beginning, and continued to respond quickly to our needs throughout the trip. Phoebe ensured we had all the hotel & travel confirmations, contact information for our English speaking guides and provided immediate insight & solutions to any concerns we had. We were able to visit Bangkok, Chiang Mai and Phuket and enjoyed unique experiences in each location. We would definitely recommend UME and plan to utilize them again when we’re ready to visit Bali. Thank you Phoebe and UME!!

Eva was great to work with and my… Eva was great to work with and my family of 3 really enjoyed our trip to Japan. A highlight was our tour guide in Osaka her name was JJ and she was very personable and great with English. My only downside was the driving service they pressured us to start later each morning so we were consistently stuck in traffic and had to rush through some of the sites / activities