Amazing First Trip to Thailand! We really enjoyed our first visit to Thailand, and owe our wonderful experience to UME! Our Travel Consultant, Phoebe, was super responsive from the very beginning, and continued to respond quickly to our needs throughout the trip. Phoebe ensured we had all the hotel & travel confirmations, contact information for our English speaking guides and provided immediate insight & solutions to any concerns we had. We were able to visit Bangkok, Chiang Mai and Phuket and enjoyed unique experiences in each location. We would definitely recommend UME and plan to utilize them again when we’re ready to visit Bali. Thank you Phoebe and UME!!

Amazing Honeymoon in Japan My husband and I traveled to Japan for our honeymoon. It was our first time in the country and traveling with UME was a great decision. We worked with Amber to plan our itinerary according to our budget and interests. Communication prior to the trip was clear and timely. We were able to dictate specific things we wanted to do without having to stress over the logistics of actually making it happen. Most of the items on our itinerary were those suggested by the tour company, which saved us from having to extensively research and dig through reviews. Upon arriving in Japan, all of our drivers and guides contacted us around a day before we were scheduled to work with them. It was great to have private guides. Not only did they teach us about landmarks and history, but made sure we did not commit any breaches of etiquette and were able to lead us to lunch spots, shopping areas, etc. based on our preferences and their recommendations. One thing we chose to do was use public transit for some areas within the city. Initially we did this to devote more money toward higher-end hotels, but it wound up being quite fun and interesting. I was grateful to have our guides meet us every AM at our hotel, buy our tickets, and accompany us on the subway. Amber made sure to check in with us throughout our trip to ensure everything was going to our satisfaction.

I led a school trip to Singapore and… I led a school trip to Singapore and our experience was outstanding. Dan Li, our booking agent put together a wonderful trip. Our tour guide, Mr Milton, was a impeccable host. I will be using this service on my next school school outing to Singapore and have recommend it to senior staff and other teachers. Well done, and thank you!

Our trip to Japan was wonderful Our trip to Japan was wonderful. It is hard to sum up in just a few words, but it was a very memorable trip. The planning from UME and Steven Hu was superb, there were smooth interfaces between cities, travelling, new drivers, etc, and that was much appreciated. The hotels were generally good. Our tour guide Jeremy was very professional, smart, caring, prompt, attentive to detail, and he truly tried to make this a good trip for us, he was able to refine and tailor the trip to better suit our interests. He is a very good tour guide and he made a big difference to the quality of our trip. Overall, we are very pleased with the trip to Japan put together for us by Steven Hu and UME. I would not hesitate to use the services of UME again for a trip to Asia, or to recommend UME to anyone who is considering a trip there. Thank you and all your staff for putting together this trip for us!

Our trip to Japan was spectacular Our trip to Japan was spectacular! Our travel agent, Eva Wang, thoroughly planned our trip to include a blend of tourist attractions, entertainment activities unique to Japan, food experiences and UNESCO heritage sites. Eva was open and available for communication prior to and during our entire trip for questions! The drivers and tour guides were extremely knowledgeable, accommodating and kind. Must dos: see snow monkeys, Diao wasabi farm (try the ice cream!), Shinjuku Gyoen National Garden, Mt Fuji, Sensoji Temple, Universal Studios, and full day at Ghibli Park!