Excellent Experience! Exploring various parts of the world and experiencing diverse cultures is my passion. In the past, I traveled with big name travel agencies. For my trip to Japan, I chose to sign up with UME Travel. Honestly, I was skeptical about UME travel at first, but I was 100% wrong. Lan Liu arranged a wonderful, unforgettable trip to Japan for myself and two companions. She did an excellent job fulfilling my interests and the itinerary was extremely organized. Our trip to Japan could not have been better, it was perfect! Lan Liu is genuine, pleasant, polite, and knowledgeable. I am not an easy person to please, but she was very patient with me. Lan Liu contacted me numerous times during and after our trip to ensure that everything met our expectations. I truly recommend UME and I look forward to booking another trip with Lan Liu through UME travel again.

Very impressed Very impressed with the planning and how everything was just about perfectly timed with the transportation. Dan Li was super helpful, attentive, patient and very quick to respond to any questions I had prior and during the trip. I also had a guide in Bangkok (forgot her name) she was absolutely fantastic!!! I had a great experience using UME

Eva was great to work with and my… Eva was great to work with and my family of 3 really enjoyed our trip to Japan. A highlight was our tour guide in Osaka her name was JJ and she was very personable and great with English. My only downside was the driving service they pressured us to start later each morning so we were consistently stuck in traffic and had to rush through some of the sites / activities

Steven put together a FIVE STAR trip for me! I am so happy to share this review. I reached out to Steven and gave him parameters for a vacation with a friend. He put together an itinerary for us and we were prepared for our journey. At the last minute, we had a change where my friend could not travel with me. Steven revised the trip for a solo traveler, and WHAT A TRIP IT WAS!!!! His communication was prompt and well-voiced. My excursions we perfect and my guide, Puja, was absolutely amazing. I only disliked one excursion. My guide made for a deeper understanding of the local culture and I walked away with a life enhancing experience. Steven, thank you so much for making my trip seamless even with the challenges I put before you. I will definitely use you again for another vacation. You are what people DREAM a travel agent would be. 🌟🌟🌟🌟🌟

Me and my husband went on our Honeymoon… Me and my husband went on our Honeymoon last December. 28 days and we traveled around Japan, Vietnam, Cambodia, Bali and Singapur. Dan Li helped us from the beginning, I am a picky traveler and he was always very kind and helpful with all the changes and requests I had. During the trip, everything went pretty smooth, Dan was always available if we had any requests or minor "complaints" and he took care of everything. Sadly, we didn't have the best experience with some of the tour guides (Bali and Tokyo), but Dan would helped us fix the problem immediately. Would very much recommend using UME Travel and speaking to Dan.