Eva was great to work with and my… Eva was great to work with and my family of 3 really enjoyed our trip to Japan. A highlight was our tour guide in Osaka her name was JJ and she was very personable and great with English. My only downside was the driving service they pressured us to start later each morning so we were consistently stuck in traffic and had to rush through some of the sites / activities

Excellent Experience! Exploring various parts of the world and experiencing diverse cultures is my passion. In the past, I traveled with big name travel agencies. For my trip to Japan, I chose to sign up with UME Travel. Honestly, I was skeptical about UME travel at first, but I was 100% wrong. Lan Liu arranged a wonderful, unforgettable trip to Japan for myself and two companions. She did an excellent job fulfilling my interests and the itinerary was extremely organized. Our trip to Japan could not have been better, it was perfect! Lan Liu is genuine, pleasant, polite, and knowledgeable. I am not an easy person to please, but she was very patient with me. Lan Liu contacted me numerous times during and after our trip to ensure that everything met our expectations. I truly recommend UME and I look forward to booking another trip with Lan Liu through UME travel again.

Great private tour of Japan! Excellent communication with our travel agent Dan Li. He provided multiple options from us to choose and was able to customize our trip based on a few things we wanted while keeping the essentials of our trip to Japan. The tour provided great translators and drivers. This made the trip amazing and everyone felt at ease.

Very impressed Very impressed with the planning and how everything was just about perfectly timed with the transportation. Dan Li was super helpful, attentive, patient and very quick to respond to any questions I had prior and during the trip. I also had a guide in Bangkok (forgot her name) she was absolutely fantastic!!! I had a great experience using UME

Amazing First Trip to Thailand! We really enjoyed our first visit to Thailand, and owe our wonderful experience to UME! Our Travel Consultant, Phoebe, was super responsive from the very beginning, and continued to respond quickly to our needs throughout the trip. Phoebe ensured we had all the hotel & travel confirmations, contact information for our English speaking guides and provided immediate insight & solutions to any concerns we had. We were able to visit Bangkok, Chiang Mai and Phuket and enjoyed unique experiences in each location. We would definitely recommend UME and plan to utilize them again when we’re ready to visit Bali. Thank you Phoebe and UME!!