Lan Liu Lan Liu , organized everything perfectly, we had lots of fun, everyone was helpful. I truly recommend it

Excellent Experience! Exploring various parts of the world and experiencing diverse cultures is my passion. In the past, I traveled with big name travel agencies. For my trip to Japan, I chose to sign up with UME Travel. Honestly, I was skeptical about UME travel at first, but I was 100% wrong. Lan Liu arranged a wonderful, unforgettable trip to Japan for myself and two companions. She did an excellent job fulfilling my interests and the itinerary was extremely organized. Our trip to Japan could not have been better, it was perfect! Lan Liu is genuine, pleasant, polite, and knowledgeable. I am not an easy person to please, but she was very patient with me. Lan Liu contacted me numerous times during and after our trip to ensure that everything met our expectations. I truly recommend UME and I look forward to booking another trip with Lan Liu through UME travel again.

Very impressed Very impressed with the planning and how everything was just about perfectly timed with the transportation. Dan Li was super helpful, attentive, patient and very quick to respond to any questions I had prior and during the trip. I also had a guide in Bangkok (forgot her name) she was absolutely fantastic!!! I had a great experience using UME

Steven put together a FIVE STAR trip for me! I am so happy to share this review. I reached out to Steven and gave him parameters for a vacation with a friend. He put together an itinerary for us and we were prepared for our journey. At the last minute, we had a change where my friend could not travel with me. Steven revised the trip for a solo traveler, and WHAT A TRIP IT WAS!!!! His communication was prompt and well-voiced. My excursions we perfect and my guide, Puja, was absolutely amazing. I only disliked one excursion. My guide made for a deeper understanding of the local culture and I walked away with a life enhancing experience. Steven, thank you so much for making my trip seamless even with the challenges I put before you. I will definitely use you again for another vacation. You are what people DREAM a travel agent would be. 🌟🌟🌟🌟🌟

UME travel organized a wonderful trip… UME travel organized a wonderful trip to Japan for me. It was high quality all the way: great choice of places to visit (got a very good understanding and overview of this fabulous country), very good 4 star hotels in good locations, and an amazing team of guide and driver (David and Alex couldn’t do enough to make my trip enjoyable). Stephen Hu, my travel advisor at UME was of great help in planning the trip. He not only responded promptly to my e-mails but made sure that all my requests and concerns were dealt with. Although 81 years old, I travel a lot and this was one of the 3 best trips I have taken. Overall a top notch experience.