Our trip to Japan was wonderful Our trip to Japan was wonderful. It is hard to sum up in just a few words, but it was a very memorable trip. The planning from UME and Steven Hu was superb, there were smooth interfaces between cities, travelling, new drivers, etc, and that was much appreciated. The hotels were generally good. Our tour guide Jeremy was very professional, smart, caring, prompt, attentive to detail, and he truly tried to make this a good trip for us, he was able to refine and tailor the trip to better suit our interests. He is a very good tour guide and he made a big difference to the quality of our trip. Overall, we are very pleased with the trip to Japan put together for us by Steven Hu and UME. I would not hesitate to use the services of UME again for a trip to Asia, or to recommend UME to anyone who is considering a trip there. Thank you and all your staff for putting together this trip for us!

Steven put together a FIVE STAR trip for me! I am so happy to share this review. I reached out to Steven and gave him parameters for a vacation with a friend. He put together an itinerary for us and we were prepared for our journey. At the last minute, we had a change where my friend could not travel with me. Steven revised the trip for a solo traveler, and WHAT A TRIP IT WAS!!!! His communication was prompt and well-voiced. My excursions we perfect and my guide, Puja, was absolutely amazing. I only disliked one excursion. My guide made for a deeper understanding of the local culture and I walked away with a life enhancing experience. Steven, thank you so much for making my trip seamless even with the challenges I put before you. I will definitely use you again for another vacation. You are what people DREAM a travel agent would be. 🌟🌟🌟🌟🌟

Lan Liu Lan Liu , organized everything perfectly, we had lots of fun, everyone was helpful. I truly recommend it

Excellent Experience! Exploring various parts of the world and experiencing diverse cultures is my passion. In the past, I traveled with big name travel agencies. For my trip to Japan, I chose to sign up with UME Travel. Honestly, I was skeptical about UME travel at first, but I was 100% wrong. Lan Liu arranged a wonderful, unforgettable trip to Japan for myself and two companions. She did an excellent job fulfilling my interests and the itinerary was extremely organized. Our trip to Japan could not have been better, it was perfect! Lan Liu is genuine, pleasant, polite, and knowledgeable. I am not an easy person to please, but she was very patient with me. Lan Liu contacted me numerous times during and after our trip to ensure that everything met our expectations. I truly recommend UME and I look forward to booking another trip with Lan Liu through UME travel again.

Amazing experience We did a trip to Japan with the agency, Steven was our agent, he was amazing. All our doubts were resolved in detail. The trip was incredible, all the guides were very polite and with a lot of experience, for sure they made our trip unforgettable. We saw a lot of sakuras everywhere, perfect date selection. We will schedule another trip with them, we loved everything.