Excellent Experience! Exploring various parts of the world and experiencing diverse cultures is my passion. In the past, I traveled with big name travel agencies. For my trip to Japan, I chose to sign up with UME Travel. Honestly, I was skeptical about UME travel at first, but I was 100% wrong. Lan Liu arranged a wonderful, unforgettable trip to Japan for myself and two companions. She did an excellent job fulfilling my interests and the itinerary was extremely organized. Our trip to Japan could not have been better, it was perfect! Lan Liu is genuine, pleasant, polite, and knowledgeable. I am not an easy person to please, but she was very patient with me. Lan Liu contacted me numerous times during and after our trip to ensure that everything met our expectations. I truly recommend UME and I look forward to booking another trip with Lan Liu through UME travel again.

Amazing Honeymoon in Japan My husband and I traveled to Japan for our honeymoon. It was our first time in the country and traveling with UME was a great decision. We worked with Amber to plan our itinerary according to our budget and interests. Communication prior to the trip was clear and timely. We were able to dictate specific things we wanted to do without having to stress over the logistics of actually making it happen. Most of the items on our itinerary were those suggested by the tour company, which saved us from having to extensively research and dig through reviews. Upon arriving in Japan, all of our drivers and guides contacted us around a day before we were scheduled to work with them. It was great to have private guides. Not only did they teach us about landmarks and history, but made sure we did not commit any breaches of etiquette and were able to lead us to lunch spots, shopping areas, etc. based on our preferences and their recommendations. One thing we chose to do was use public transit for some areas within the city. Initially we did this to devote more money toward higher-end hotels, but it wound up being quite fun and interesting. I was grateful to have our guides meet us every AM at our hotel, buy our tickets, and accompany us on the subway. Amber made sure to check in with us throughout our trip to ensure everything was going to our satisfaction.

UME travel organized a wonderful trip… UME travel organized a wonderful trip to Japan for me. It was high quality all the way: great choice of places to visit (got a very good understanding and overview of this fabulous country), very good 4 star hotels in good locations, and an amazing team of guide and driver (David and Alex couldn’t do enough to make my trip enjoyable). Stephen Hu, my travel advisor at UME was of great help in planning the trip. He not only responded promptly to my e-mails but made sure that all my requests and concerns were dealt with. Although 81 years old, I travel a lot and this was one of the 3 best trips I have taken. Overall a top notch experience.

Lan Liu Lan Liu , organized everything perfectly, we had lots of fun, everyone was helpful. I truly recommend it

Our trip to Japan was spectacular Our trip to Japan was spectacular! Our travel agent, Eva Wang, thoroughly planned our trip to include a blend of tourist attractions, entertainment activities unique to Japan, food experiences and UNESCO heritage sites. Eva was open and available for communication prior to and during our entire trip for questions! The drivers and tour guides were extremely knowledgeable, accommodating and kind. Must dos: see snow monkeys, Diao wasabi farm (try the ice cream!), Shinjuku Gyoen National Garden, Mt Fuji, Sensoji Temple, Universal Studios, and full day at Ghibli Park!