Lan Liu Lan Liu , organized everything perfectly, we had lots of fun, everyone was helpful. I truly recommend it

Our trip to Japan was wonderful Our trip to Japan was wonderful. It is hard to sum up in just a few words, but it was a very memorable trip. The planning from UME and Steven Hu was superb, there were smooth interfaces between cities, travelling, new drivers, etc, and that was much appreciated. The hotels were generally good. Our tour guide Jeremy was very professional, smart, caring, prompt, attentive to detail, and he truly tried to make this a good trip for us, he was able to refine and tailor the trip to better suit our interests. He is a very good tour guide and he made a big difference to the quality of our trip. Overall, we are very pleased with the trip to Japan put together for us by Steven Hu and UME. I would not hesitate to use the services of UME again for a trip to Asia, or to recommend UME to anyone who is considering a trip there. Thank you and all your staff for putting together this trip for us!

UME travel organized a wonderful trip… UME travel organized a wonderful trip to Japan for me. It was high quality all the way: great choice of places to visit (got a very good understanding and overview of this fabulous country), very good 4 star hotels in good locations, and an amazing team of guide and driver (David and Alex couldn’t do enough to make my trip enjoyable). Stephen Hu, my travel advisor at UME was of great help in planning the trip. He not only responded promptly to my e-mails but made sure that all my requests and concerns were dealt with. Although 81 years old, I travel a lot and this was one of the 3 best trips I have taken. Overall a top notch experience.

Steven put together a FIVE STAR trip for me! I am so happy to share this review. I reached out to Steven and gave him parameters for a vacation with a friend. He put together an itinerary for us and we were prepared for our journey. At the last minute, we had a change where my friend could not travel with me. Steven revised the trip for a solo traveler, and WHAT A TRIP IT WAS!!!! His communication was prompt and well-voiced. My excursions we perfect and my guide, Puja, was absolutely amazing. I only disliked one excursion. My guide made for a deeper understanding of the local culture and I walked away with a life enhancing experience. Steven, thank you so much for making my trip seamless even with the challenges I put before you. I will definitely use you again for another vacation. You are what people DREAM a travel agent would be. 🌟🌟🌟🌟🌟

We had a great experience with UME We had a great experience with UME, and especially our agent Ivan. Planning the trip was easy and he was very quick to respond and make any needed adjustments. On the trip, every guide and driver was amazing and always on time and thoughtful and considerate. We just wish we had more time in Bali!