Steven put together a FIVE STAR trip for me! I am so happy to share this review. I reached out to Steven and gave him parameters for a vacation with a friend. He put together an itinerary for us and we were prepared for our journey. At the last minute, we had a change where my friend could not travel with me. Steven revised the trip for a solo traveler, and WHAT A TRIP IT WAS!!!! His communication was prompt and well-voiced. My excursions we perfect and my guide, Puja, was absolutely amazing. I only disliked one excursion. My guide made for a deeper understanding of the local culture and I walked away with a life enhancing experience. Steven, thank you so much for making my trip seamless even with the challenges I put before you. I will definitely use you again for another vacation. You are what people DREAM a travel agent would be. 🌟🌟🌟🌟🌟

Our trip to Japan was spectacular Our trip to Japan was spectacular! Our travel agent, Eva Wang, thoroughly planned our trip to include a blend of tourist attractions, entertainment activities unique to Japan, food experiences and UNESCO heritage sites. Eva was open and available for communication prior to and during our entire trip for questions! The drivers and tour guides were extremely knowledgeable, accommodating and kind. Must dos: see snow monkeys, Diao wasabi farm (try the ice cream!), Shinjuku Gyoen National Garden, Mt Fuji, Sensoji Temple, Universal Studios, and full day at Ghibli Park!

Lan Ume travel Lan , our travel agent did an excellent job in planning our trip to Japan. The tour from the beginning thru the end was smooth. The tour guide, driver go above and beyond with the service we received from this trip. I highly recommend this travel company.

Excellent Experience! Exploring various parts of the world and experiencing diverse cultures is my passion. In the past, I traveled with big name travel agencies. For my trip to Japan, I chose to sign up with UME Travel. Honestly, I was skeptical about UME travel at first, but I was 100% wrong. Lan Liu arranged a wonderful, unforgettable trip to Japan for myself and two companions. She did an excellent job fulfilling my interests and the itinerary was extremely organized. Our trip to Japan could not have been better, it was perfect! Lan Liu is genuine, pleasant, polite, and knowledgeable. I am not an easy person to please, but she was very patient with me. Lan Liu contacted me numerous times during and after our trip to ensure that everything met our expectations. I truly recommend UME and I look forward to booking another trip with Lan Liu through UME travel again.

Experience,honest guide Response from Eva tour operater was very helpful and promt.We find tour guides lack experience and honesty.food was not provided as requested.Rest everything was excellent.