Sandip Patel
GBGreat private tour of Japan! Excellent communication with our travel agent Dan Li. He provided multiple options from us to choose and was able to customize our trip based on a few things we wanted while keeping the essentials of our trip to Japan. The tour provided great translators and drivers. This made the trip amazing and everyone felt at ease.
shams hamirani
GBExperience,honest guide Response from Eva tour operater was very helpful and promt.We find tour guides lack experience and honesty.food was not provided as requested.Rest everything was excellent.
Natasha
GBSteven put together a FIVE STAR trip for me! I am so happy to share this review. I reached out to Steven and gave him parameters for a vacation with a friend. He put together an itinerary for us and we were prepared for our journey. At the last minute, we had a change where my friend could not travel with me. Steven revised the trip for a solo traveler, and WHAT A TRIP IT WAS!!!! His communication was prompt and well-voiced. My excursions we perfect and my guide, Puja, was absolutely amazing. I only disliked one excursion. My guide made for a deeper understanding of the local culture and I walked away with a life enhancing experience. Steven, thank you so much for making my trip seamless even with the challenges I put before you. I will definitely use you again for another vacation. You are what people DREAM a travel agent would be. 🌟🌟🌟🌟🌟
LaToya Allen
GBAmazing First Trip to Thailand! We really enjoyed our first visit to Thailand, and owe our wonderful experience to UME! Our Travel Consultant, Phoebe, was super responsive from the very beginning, and continued to respond quickly to our needs throughout the trip. Phoebe ensured we had all the hotel & travel confirmations, contact information for our English speaking guides and provided immediate insight & solutions to any concerns we had. We were able to visit Bangkok, Chiang Mai and Phuket and enjoyed unique experiences in each location. We would definitely recommend UME and plan to utilize them again when we’re ready to visit Bali. Thank you Phoebe and UME!!
Mariana
MXMe and my husband went on our Honeymoon… Me and my husband went on our Honeymoon last December. 28 days and we traveled around Japan, Vietnam, Cambodia, Bali and Singapur. Dan Li helped us from the beginning, I am a picky traveler and he was always very kind and helpful with all the changes and requests I had. During the trip, everything went pretty smooth, Dan was always available if we had any requests or minor "complaints" and he took care of everything. Sadly, we didn't have the best experience with some of the tour guides (Bali and Tokyo), but Dan would helped us fix the problem immediately. Would very much recommend using UME Travel and speaking to Dan.