
Karen Wu
GBThis is my second time visiting Japanβ¦ This is my second time visiting Japan and it continues to be one of my favorite countries I have visited. Perhaps it's because I left all the planning to our travel agent at UME travel. I tried booking things myself last trip (eight years ago) and it felt less enjoyable. Also, we felt so lucky on this trip because we got nice weather, saw the top of Mt. Fuji, and made it during Sakura (cherry blossom πΈ). Definitely a must do for anyone with children. This is the first time all three of my kids (18, 17, 11) agreed on this being a very fun trip. Update: Hi I received so many requests for the itinerary so I will just add it to the photos. Our UME travel agent is named Steven Hu He also arranged our trip to the phillipines last time and that was also amazing. Also, added pictures of Nara park where cute deers roam free and you can feed them and they will bow to you. My kids loved it

LaToya Allen
GBAmazing First Trip to Thailand! We really enjoyed our first visit to Thailand, and owe our wonderful experience to UME! Our Travel Consultant, Phoebe, was super responsive from the very beginning, and continued to respond quickly to our needs throughout the trip. Phoebe ensured we had all the hotel & travel confirmations, contact information for our English speaking guides and provided immediate insight & solutions to any concerns we had. We were able to visit Bangkok, Chiang Mai and Phuket and enjoyed unique experiences in each location. We would definitely recommend UME and plan to utilize them again when weβre ready to visit Bali. Thank you Phoebe and UME!!

Natasha
GBSteven put together a FIVE STAR trip for me! I am so happy to share this review. I reached out to Steven and gave him parameters for a vacation with a friend. He put together an itinerary for us and we were prepared for our journey. At the last minute, we had a change where my friend could not travel with me. Steven revised the trip for a solo traveler, and WHAT A TRIP IT WAS!!!! His communication was prompt and well-voiced. My excursions we perfect and my guide, Puja, was absolutely amazing. I only disliked one excursion. My guide made for a deeper understanding of the local culture and I walked away with a life enhancing experience. Steven, thank you so much for making my trip seamless even with the challenges I put before you. I will definitely use you again for another vacation. You are what people DREAM a travel agent would be. πππππ

Joe Passarella
THVery impressed Very impressed with the planning and how everything was just about perfectly timed with the transportation. Dan Li was super helpful, attentive, patient and very quick to respond to any questions I had prior and during the trip. I also had a guide in Bangkok (forgot her name) she was absolutely fantastic!!! I had a great experience using UME

Brenna McLaren-Dunshee
JPAmazing Honeymoon in Japan My husband and I traveled to Japan for our honeymoon. It was our first time in the country and traveling with UME was a great decision. We worked with Amber to plan our itinerary according to our budget and interests. Communication prior to the trip was clear and timely. We were able to dictate specific things we wanted to do without having to stress over the logistics of actually making it happen. Most of the items on our itinerary were those suggested by the tour company, which saved us from having to extensively research and dig through reviews. Upon arriving in Japan, all of our drivers and guides contacted us around a day before we were scheduled to work with them. It was great to have private guides. Not only did they teach us about landmarks and history, but made sure we did not commit any breaches of etiquette and were able to lead us to lunch spots, shopping areas, etc. based on our preferences and their recommendations. One thing we chose to do was use public transit for some areas within the city. Initially we did this to devote more money toward higher-end hotels, but it wound up being quite fun and interesting. I was grateful to have our guides meet us every AM at our hotel, buy our tickets, and accompany us on the subway. Amber made sure to check in with us throughout our trip to ensure everything was going to our satisfaction.