We had a great experience with UME We had a great experience with UME, and especially our agent Ivan. Planning the trip was easy and he was very quick to respond and make any needed adjustments. On the trip, every guide and driver was amazing and always on time and thoughtful and considerate. We just wish we had more time in Bali!

Our trip to Japan was wonderful Our trip to Japan was wonderful. It is hard to sum up in just a few words, but it was a very memorable trip. The planning from UME and Steven Hu was superb, there were smooth interfaces between cities, travelling, new drivers, etc, and that was much appreciated. The hotels were generally good. Our tour guide Jeremy was very professional, smart, caring, prompt, attentive to detail, and he truly tried to make this a good trip for us, he was able to refine and tailor the trip to better suit our interests. He is a very good tour guide and he made a big difference to the quality of our trip. Overall, we are very pleased with the trip to Japan put together for us by Steven Hu and UME. I would not hesitate to use the services of UME again for a trip to Asia, or to recommend UME to anyone who is considering a trip there. Thank you and all your staff for putting together this trip for us!

Experience,honest guide Response from Eva tour operater was very helpful and promt.We find tour guides lack experience and honesty.food was not provided as requested.Rest everything was excellent.

Amazing Honeymoon in Japan My husband and I traveled to Japan for our honeymoon. It was our first time in the country and traveling with UME was a great decision. We worked with Amber to plan our itinerary according to our budget and interests. Communication prior to the trip was clear and timely. We were able to dictate specific things we wanted to do without having to stress over the logistics of actually making it happen. Most of the items on our itinerary were those suggested by the tour company, which saved us from having to extensively research and dig through reviews. Upon arriving in Japan, all of our drivers and guides contacted us around a day before we were scheduled to work with them. It was great to have private guides. Not only did they teach us about landmarks and history, but made sure we did not commit any breaches of etiquette and were able to lead us to lunch spots, shopping areas, etc. based on our preferences and their recommendations. One thing we chose to do was use public transit for some areas within the city. Initially we did this to devote more money toward higher-end hotels, but it wound up being quite fun and interesting. I was grateful to have our guides meet us every AM at our hotel, buy our tickets, and accompany us on the subway. Amber made sure to check in with us throughout our trip to ensure everything was going to our satisfaction.

Great private tour of Japan! Excellent communication with our travel agent Dan Li. He provided multiple options from us to choose and was able to customize our trip based on a few things we wanted while keeping the essentials of our trip to Japan. The tour provided great translators and drivers. This made the trip amazing and everyone felt at ease.