Got a cheaper deal Got a cheaper deal, worked fine.

I purchased a hotel that supposed to… I purchased a hotel that supposed to have ldeferred payment term. Purchased the stay and got Charged in full.. Tried writting to they "Imediate response chat" and have not received a response in 9 hours :)

Easy to install plugin and saved 60 EUR… Easy to install plugin and saved 60 EUR for 2 nights in Amsterdam in a matter of few clicks

Why ask for the dates required Why ask for the dates required, show dozens of options which I studied only to notice “not available for your dates” . A complete waste of effort. I realise you are trying to sell alternative dates but for most people the dates are firm.

Not worth the premium subscription. I installed the browser extension in November 2023. I made seven new bookings via booking.com, and they only track one booking. UX/UI is so bad that it's hard to include your bookings, or the extension does not show up when you book. They notified me once that I could save 40% on my one booking, but when I booked, the price was EUR 1,100 and when they informed me the price was EUR 1,500…. I sent them an email and they said that it's a bug. So, it is not worth subscribing to their paid version if they can't make the product work on their main advertised functionality. Plus, if you would like to save money on the booking, you need to cancel the booking and then do it again yourself. They just send you the notification that the rate dropped (which they also got wrong).